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    • So there's no tax payable anyway.... nothing to see here!  
    • are you actually going to benefit out of this at all?   I was slightly getting confused here earlier, and forgot you said you are the claimant because you are suing the defendant for the cost of a hire car that you personally haven't had to pay for ?    
    • I received PCN's from TFL and Southwark. 08/06/19 I spoke with Southwark regarding PCN's and thought it was sorted.   Didn't hear anything back until 17/01/20 when my car was taken by Marston EA. TFL & Marston say they sent letters but have no proof.   I emailed TFL (19th June) through their online portal and again, via email on (14th Nov 2019) < the email on 14th has been viewed 17 times but no reply. (so I have proof of contact, they don't) I asked them if they send via recoded delivery/signed for but they do not.   When my car was taken, I received a call from a friend saying it's on the back of a truck, outside his house (which is round the block from mine). I ran round there and the EA was aggressive, shouted at me and refused to show ID/why he had taken my car.   I complained to Marston who denied it but sent me some of the footage. I complained again through resolver.co.uk and Marston lied again. Then I sent ALL my info and evidence etc.   took a few weeks and called me saying sorry and taking full responsibly for their EA's aggressive behaviour etc. TFL are still refusing to comment.   Marston offered me £250 as a goodwill payment but obviously the pain and trauma causes - that doesn't cover it. The police were called when they took my car cause I was so distressed and having a panic attack etc.   I've requested the phone call recording where they accepted guilt and that they had handled everything badly, including lying about the video on Resovler. I feel like Marston know they've done wrong, but TFL still aren't in the know. (to my knowledge)   Also, I requested info from TFL via whatdotheyknow.com and TFL did a data protection breach by uploading my full details including address etc. to a public forum (and I didn't even ask anything specific about my case) so I feel like they did this out of spite/anger.   the www.whatdotheyknow.com team reprimanded them for this and advised me to complain. I also paid £800+ to retrieve my vehicle and I have completed the OOT which was denied. I tried to take it to court but when I tried to do the 'low income' thing but they wanted bank statements which I couldn't get... then corona happened.   I've downloaded/uploaded the ZIP file from Resolver convos.   Regarding the footage: my initial message to them, I made myself seem unaware and 'stupid'   they wrote a generic reply telling me that 'the footage is fine and the EA did nothing wrong' they can't uphold my complaint,   then once they sent that; I sent them the CIVEA rulebook and timestamps in the video to show that they were in the wrong and had further lied in their official response (which must be illegal)   when they received the in-depth response, I think they got scared, went away for a couple weeks   tried to get the nice sounding woman to call me up, say sorry and be really nice then offer me a measly £250.   She also tried to rush me into agreeing.   
    • No it was about under by a couple grand.    Cheers
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Late Licensing Penalty - despite notification to the DVLA

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No doubt this is one of hundreds of similar cases.



I part exchanged my car on 25th August 2015 to a car dealer.

Completed the log book properly and

handed in the V5C over the post office counter at the same time as purchasing tax for the new vehicle on the day of purchase.

The post office gave me a receipt which states V5C handed in.


I cancelled the Direct Debit for the tax a couple of days later for the vehicle that I was no longer the registered keeper.



Fast forward to January

- I get a letter from a debt collection agency saying I owe £80 for an outstanding late licencing penalty

which, I would like to point out never received any communication from the DVLA about this directly.

This was the first time I was aware of it.


I sent a letter to the DVLA explaining I was no longer the registered keeper

and was not the registered keeper on the date of the alleged offence (1st September 2015).



I provided the bill of sale and the receipt from the post office as evidence.

Unfortunately, I had no longer got the acknowledgement letter they sent to me as I disposed of it,

thinking once I had received it, all was well.


I have had two letters from different depts. at the DVLA

- one stating that they have updated my records

and the other, to say that the original decision that I am liable still stands.


Anyone got any ideas about what I should do

- I don't see why I should pay for something I am not responsible for.



If I had not cancelled the direct debit the DVLA would have refunded the payments anyway

so surely the fact I have evidence to show I was no longer the registered keeper

and that I handed the V5C to the post office on the day of exchange of vehicles

prove that I am not responsible for the payment of tax on a vehicle I no longer owned!

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Hi and welcome to CAG


DVLA are notorious for getting things wrong however, all they will do is either cancel it eventually or pass it on to a debt collector who can chase but do little else. they are nothing to worry about.


It is also known that DVLA no longer take court action on these fictitious amounts as when they are challenged in court, they lose or back out before proceedings.


While it may have no effect (as the DVLA are a law unto themselves) a Formal Complaint (letter headed as such) may elicit a reasonable response.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thanks for your response.



It is already in the hands of a debt collector.



A customer service advisor at the DVLA told me they do not take things to court

but leave in the hands of the debt collector.



The debt collector told me they would take me to court only if they were instructed to do so by the DVLA

so do I just keep sending letters saying I dispute it? or ignore the correspondence?

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ignore the silly DCA


and have




I hope you've not been conversing on the phone to the DCA

they'll try and mug you by any method they can

do not entertain them.



you've proof you sent the documents

ignore the DCA now.




please don't hit Quote...just type we know what we said earlier..


if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.



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As you have clearly stated to the debt collector that you dispute this amount, you need not bother sending any further letters to them.


I would still complain to the DVLA though.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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