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    • good move i outlined this as did TOR earlier get it settled when you have get a letter from them that they are happy now  but don't accept any condition from their part that part of the settlement closes ALL issues. don't agree to that.   you need to leave your door open toward a poss IRL complaint     
    • Seems to be a delusion that these Venus have that they can keep money they do not provide any service for, here is the DQ from Goosedale - he now wants the claim to be heard in Nottingham and wants mediation, when he has made us incur over £500 in costs, wasted Court time and also refused to consider the CMA guidelines.   It appears he has now dismissed his legal team, although he may think the Judge will listen to his claim that he can provide no service and still keep the money - Wow how can this be allowed when there is a law against this which has been clear and concise set out in the CMA letter sent to this venue and others since March 2020.t I am awaiting the Press to publicise this venue and others like them, who have abused the very people who wanted to use them for one of the most memorable days of their lives.   They certainly have made it memorable, never to use them again - Advice to others Take them to Court and let a Judge see what they are doing its not moral or indeed acceptable.       Scans_20210122_150955.pdf
    • let me digest everything tonight.   why not ring HBOS and ask where your SAR went too? the comms log will be useful here.   initial reading - well done on taking this on for her..... what has prompted you starting this thread? the last CMD was sept last  so where is the case at from the courts perspective ...what are they saying is next  are they chasing or it got paused for xx mts by the sheriff?   i also notice they cleverly intimate the OD had some form of agreement, you replied assuming and stating it was a loan? on the statements i can see 2 loan payments going out to HBOS...was their a sep loan? to settle the OD.              
    • Update on this.  I put in letter of complaint to their last reply this afternoon and I offered either a repayment plan or accept reduced settlement if I can have a period of one month to get this to them. I think that’s the best option as it gets rid of it. They have said they are happy to allow me a month to pay it.  I think this is the best option as it gets rid of it. Has anyone any thoughts?
    • LL cannot stop a tenant having a meter been changed, like LL cannot stop a tenant from changing utilities suppliers.   It's an invalid clause.   Meters are the property of the utilities suppliers/distribution supplier depending on where you live and Not a LL.   Everyone one will eventually have a smart meter fitted.   The latest smets meter can be changed remotely from billing paying to pay as you go meters and vice versa.   More here https://tinyurl.com/y4naxhfv   1 July 2021 - Legal obligation on energy suppliers to install smart meters to government targets 31 December 2024 - First deadline to complete 30 June 2025 - Deadline extended due to Covid-19 delays.   Read more at: https://www.smartme.co.uk/technical.html © SmartMe.co.uk
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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Does the door open onto the box or the left hand wall ?

 

 

Is there a window?

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

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Does the door open onto the box or the left hand wall ?

 

 

Is there a window?

 

The door opens to the left, and yes there is a window. The space on the left from the wall to the door is 84cm.

 

Thanks

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What size is the box?

 

Is there a radiator, and where is it?

 

Are the measurements wall to wall or skirting board to skirting board?

 

As your son was 9 the room MIGHT have been big enough as under 10's are classed as half a person, so it might have been reasonable for him, but now he's classed as a full person it would be too small, so that's a start to your argument.

 

Can you do a more detailed plan showing window, radiator, plugs and the size of the box please. Also room height, especially where the ceiling slopes.

 

Not sure if this has been mentioned but you can apply for a discretionary housing payment towards the rent. It may help in the short term but you need to get the room reclassified for HB purposes.

 

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Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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What size is the box?

 

Is there a radiator, and where is it?

 

Are the measurements wall to wall or skirting board to skirting board?

 

As your son was 9 the room MIGHT have been big enough as under 10's are classed as half a person, so it might have been reasonable for him, but now he's classed as a full person it would be too small, so that's a start to your argument.

 

Can you do a more detailed plan showing window, radiator, plugs and the size of the box please. Also room height, especially where the ceiling slopes.

 

Not sure if this has been mentioned but you can apply for a discretionary housing payment towards the rent. It may help in the short term but you need to get the room reclassified for HB purposes.

 

I will try and do a more detailed plan. My son no longer uses the room it's just used for storage now. The ceiling slope is below the box, the box is covering the sloped ceiling in the hallway.

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I will try and do a more detailed plan. My son no longer uses the room it's just used for storage now. The ceiling slope is below the box, the box is covering the sloped ceiling in the hallway.

 

Thanks. Usage alone is unlikely to help but if you can show it has less that 50 sq ft useable floor space for example, or there's no space for a bed unless it's next to a radiator, you may have a shot. Putting in the work on a plan now will be useful if you appeal the BT.

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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What size is the box?

 

Is there a radiator, and where is it?

 

Are the measurements wall to wall or skirting board to skirting board?

 

As your son was 9 the room MIGHT have been big enough as under 10's are classed as half a person, so it might have been reasonable for him, but now he's classed as a full person it would be too small, so that's a start to your argument.

 

Can you do a more detailed plan showing window, radiator, plugs and the size of the box please. Also room height, especially where the ceiling slopes.

 

Not sure if this has been mentioned but you can apply for a discretionary housing payment towards the rent. It may help in the short term but you need to get the room reclassified for HB purposes.

 

Hope this is ok. It was measured skirting board to skirting board.

 

Thanks for your help.

 

 

bedrom size.pdf

Edited by Speedy75
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Can a single bed fit along the longer side wall or does that block the door from opening and closing so it has to go by the radiator?

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Was space taken off for the radiator when the room was measured? There have been cases of people getting burns when in bed next to radiators that have got too hot, so there are regs about having beds too close.

 

I would strongly suggest that you start an appeal using form GL24 on the grounds that the room is not a bedroom and should not be counted as one for HB purposes. Read the Nelson case linked above as it is binding at first tier tribunals. Also read the Elephant in the Room article in Nearly Legal and the comments.

 

The appeal will take time so apply for dhp which would help in the meantime if you can get it.

 

Be prepared for a fight but it can be done. Come back for any help you need.

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

Any update speedy?

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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