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john432

Claimed off Santander (Sec 75) and they didn't want to know

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I advertised an item on ebay but the winning bidder changed his mind and wouldn't collect

I had to re list it

 

 

at the same time I complained to ebay about the situation and got a reply back, so they knew the situation I was in.

 

I re-listed and sold it and got paid,

 

 

however when my statement came it showed they'd debited my Santander credit card

for the first time the item was sold but not paid for/collected

 

 

I contacted ebay but they said I was out of the time scale for a refund and to claim on my credit card which I did.

 

I put in a section 75 claim with Santander CC and they rejected it.

 

Help what can I do as I thought I was covered using my CC.

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I thought you only informed Ebay once sold/collected/money received ? Is this PayPal ? How do Santander fit into the dispute ?

 

Andy


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I thought you only informed Ebay once sold/collected/money received ? Is this PayPal ? How do Santander fit into the dispute ?

 

Andy

 

It was ebay that instructed paypal to collect the wrong amount from my Santander credit card,

 

ebay automatically deduct selling fee's and don't check if the item has been paid for

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