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Mr 13

Xercise4Less / CRS / Harlands problem

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Hi I'm just a bit wary of cluttering up the forum, so I have decided not to start a new thread. I too have issues with Xcersise 4 Less.


I'll try and summarise because I've been passed from pillar to post as I'm sure most of us have.


Initially, my friend must have referred me, I was given a phone call by a member of staff there offering a £10 a month membership. He set up the direct debit there and then and then gave me the pin.


He advised me that I could just cancel the Direct Debit should circumstances change, similar to pure gym.


Cutting a long story short, circumstances changed (I started training at a boxing gym) cancelled the direct debit and started getting the numerous letter with charges piled on.


I made the mistake of calling Harlands/X4L head office and was passed back and forth. I point out to the head office how it was missold, I received no contract (they made up an email address) and they just terminate the call.


I work as a mortgage advisor so I'm conscious to make sure my credit file is clear or I will lose my job.


I just need to clarify a few things because I'm considering going to the solicitor with regards to this saga.


Can the default me if I ignore their letters?

Can they file a CCJ against me?

Where do you suggest I go from here?


Thanks in advance

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Hi Mr 13 and welcome to CAG


We've been dealing with Harlands for many years and they will not affect your CRA records at all. IMHO, you have no need to speak to, or pay for, a solictor.


They will not take court action in 99.99% of cases so a CCJ is highly unlikely.


To enable us to advise better, can you tell us :-


1. When you joined the gym.


2. Do you know if it was a 12 month minimum agreement, or a rolling monthly one.


3. When did you cancel the DD mandate.


4. When you called them, was it X4Less or Harlands that you spoke to.


When you answer our Q's, we can suggest your next best moves.



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