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Water Company Trying To Steal My Water Supply !

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apologies ..I am having great difficulty learning how to use the forum..

cannot find appropriate place for this thread.... Please move it where it belongs ! ... Thank you

 

 

Hi folks,

 

Desperate situation..

 

I'm hoping someone can advise....

 

I am living in Wales and own my own home

along with the borehole/well, which services the property in adjacent field

 

Back Sept- 2011 I received a letter from

a water company claiming that there were going

to be

~ CHANGES TO THE OWNERSHIP OF YOUR DRAINS AND SEWERS

They stated, " by law, the government has decided that the pipes that go beyond the boundary of the property called " Private sewers and Lateral drains " would be better looked after if they were part of the public sewer network...and the responsibility of your local water and sewerage company... "

 

They stated also, " ~ You Do Not Have To Do Anything

the transfer of ownership will happen,automatically. "

 

The letter looked very official along with an enclosed leaflet.

I wrote back to them stating, briefly,

 

" I am . NOT your customer and I do not give my consent for you to assume ownership. I, also, told them that I had sent a dated copy of my reply letter to a solicitor, for reference... "

 

The water company, promptly sent me a letter of apology and never bothered me again....

 

I am now faced with ,yet, another water company,

attempting to take over the ownership of my water..

 

However, unlike the other company they have official Local Council headed paper, they have, already sent me letters, three or four times, asking me to fill out a questionnaire for them...

 

I KNOW,

they want to trick me into taking over my water supply,

so they can make me PAY for my own water..

 

 

.. a farmer told me, this happened to him, and he has, henceforth had to pay for the water supply which is on his land,

which, legally ~ Belongs to him, which he ~ Owns !

 

If these people take over my water supply, or sues me,

I'm done for as my financial situation is, already, extremely limited.

..and I am,already, living on the barest minimum possible...

 

This company is threatening me with legal action,

and a fine of £5000 if I do not fill out and return the questionnaire to them within 14 days....

 

What do I do ?

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Hi Eco Child and welcome to CAG

 

Thread moved to Utilities - Gas, Electricity, Water forum.

 

If you would refrain from altering the font size please.

 

Regards

 

Andy


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whos the company please

 

 

dx


please don't hit Quote...just type we know what we said earlier..

 

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

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knowing the content of the letters and questionnaire would help enormously otherwise we are just guessing what it is about

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Hi folks,

Firstly I want to thank you,for your support.

 

To have such swift response, ~really means a heck of a lot... As I've been struggling with this awful dillema since before Christmas, Nov 2015 , and the stress has been building up with each succedding letter to such an extent, it was making me ill...

 

so again, my heartfelt thanx ...

 

Having made various phone calls, through out the day ie, Citizens Advice, and the Consumer Council for Water...

 

I was advised to phone the Welsh water board, directly, to find out if they were aware of the

company that was causing me such grief...

 

The water board, had no idea who they were !

 

So I, then, phoned my local council, to find out,

if their logo was being used, boguslly on the headed paper of the letters I was receiving ...

 

Turns out the company is legit.... It is, Not, however, a water provider, but a water testing facility, connected with the council, and, apparently, so I was told, they required the information in the questionnaire, to ensure my water was safe from contamination, or some such....

Upon querying their motive, I was told that I was not being assailed with these letters so they could take over my water supply....

I am now awaiting a letter from them, confirming this.

 

So, hopefully, having almost throttled me to death, with these, increasingly, intimidating letters ...

I will no longer be bothered by these people ....

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Hi Eco Child

 

I would still air caution here as there has been no mention if there will be any costs involved to you so I would wait and see what that letter states.

Edited by Andyorch
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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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Hi folks,

Firstly I want to thank you,for your support.

 

To have such swift response, ~really means a heck of a lot... As I've been struggling with this awful dillema since before Christmas, Nov 2015 , and the stress has been building up with each succedding letter to such an extent, it was making me ill...

 

so again, my heartfelt thanx ...

 

Having made various phone calls, through out the day ie, Citizens Advice, and the Consumer Council for Water...

 

I was advised to phone the Welsh water board, directly, to find out if they were aware of the

company that was causing me such grief...

 

The water board, had no idea who they were !

 

So I, then, phoned my local council, to find out,

if their logo was being used, boguslly on the headed paper of the letters I was receiving ...

 

Turns out the company is legit.... It is, Not, however, a water provider, but a water testing facility, connected with the council, and, apparently, so I was told, they required the information in the questionnaire, to ensure my water was safe from contamination, or some such....

Upon querying their motive, I was told that I was not being assailed with these letters so they could take over my water supply....

I am now awaiting a letter from them, confirming this.

 

So, hopefully, having almost throttled me to death, with these, increasingly, intimidating letters ...

I will no longer be bothered by these people ....

 

Pleased to hear that some of your stress level has been removed - good idea to have everything that you have been told, in writing - so, if they dont cover everything you are concerned about in their letter, just write to them and ask them to clarify things :)

 

Please do update your thread when necessary :)


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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

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I know, I felt, there might,still,be some hidden element , such as you describe...

Problem is, however, what could I do, anyway ? :frown:

 

They ARE the Government, and they can tromp all over us with impunity....

 

Bringing forth, ever new ~Laws, restrictions...and ways of divesting us of our cash ..

 

Got to the point I dread, in general, going down to my letter box ( I live at the top of a mountain ! )

 

Never know what bombshell is coming next ....

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