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Cassiopeia11

Trouble with Gym

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Oh gee, this is annoying.

 

 

I had a really bad situation with a gym chain too. I cancelled my contract after around 6 months of going to the gym. After the termination of the contract they continued to subtract money from my account and claimed that the letter which terminated the contract never reached them. It took me 4 months to sort everything out as the chain was being so stubborn.

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Hi Cassiopeia,

 

Was this a monthly gym m/ship or an initial 12 month agreement.

 

How did you resolve the problem.

 

Which gym was this.

 

Any DD's taken by a gym without your agreement or authority can be reclaimed using the DD Guarantee Scheme.

 

:-)


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Hi slick,

 

no it wasn't a monthly gym membership. It was a six month contract but I terminated it within the notice period. But the gym, Fitness First, stated that the letter arrived too late, which could not have been the case ( unless the postage took like 3 weeks) . They then automatically prolonged the membership for another 3 months. Which I then paid as I had no proof that I send the letter on time.

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