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citizenB

Reclaim Packaged Current Accounts Deal Fees

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Packaged accounts are current accounts that have ‘benefits’ attached. Such as Travel Insurance.

 

It is a good way to obtain Travel, Mobile or breakdown insurances. However, you might be able to get these cheaper elsewhere and those included in the packages were not always beneficial to the customer.

 

However, for this type of account, a monthly fee is charged, usually about £10 - £25.00 per month. – Doesn’t sound too much when you say it like that, but say £120.00 - £300.00 per year and that could be quite substantial.

 

If you made a decision to take a packaged account for these benefits then all well and good.

 

If you didn’t, and were advised that this was the only way you could have a mortgage or other type of loan, credit card or overdraft with your bank or it simply appeared – then you were mis-sold.

 

If you were mis-sold, then you can reclaim:-

 

Reasons for mis-selling

 

You didn’t know you were paying for this type of account and don’t remember ever agreeing to having this account.

You were upgraded without your knowledge.

You were told you would be eligible for travel insurance but later found out this wasn't correct.

You weren't told you wouldn’t be eligible for one or more of the insurance policies.

You were told you had to get the account in order to take out a loan / overdraft / mortgage.

You were told you wouldn’t be eligible for the Banks' fee-free accounts and had to get one.

You weren't told there was an alternative, free account.

You tried to cancel the account but the bank wouldn't let you .

 

There is a draft reclaim letter in the CAG library. HERE

Ideally you should fill out a copy of the statint.xls sheet HERE

 

 

Please start your own thread in the appropriate Bank Forum to chart your progress and to ask any questions we might not have covered.

 

 

This is not to be used for Bank Charges and/or unfair interest

Edited by citizenB

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1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

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2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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style="text-align:center;"> Please note that this topic has not had any new posts for the last 1412 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you
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