Xercise4less cancelling issue

[Bazooka Boo]

I do like how they openly admit, in writing too!, there adding of unenforceable 'admin fees', which we all know is simply profit, going straight into their grubby pockets.

[Vwmk1]

That made me laugh too lol

[Vwmk1]

Had this text today ???

 

Please call C R S on 01444 449165 between 9 and 5pm. We sent a letter a week ago and need to discuss this with you. Thank you.

[Bazooka Boo]

''Forward'' the message to 7726 (spam) on your phones keypad, this'll be logged with your network supplier and they send all the data to the ICO for reference and potentially a large fine and being denied this capability of harassment.

[Vwmk1]

I like that one Just done it

[slick132]

Hi VW,

 

yup, ignore this from CRS for now but keep us posted .............

 

[Vwmk1]

Had phone call today and recorded message left to ring CRS here we go lol

[Bazooka Boo]

Had phone call today and recorded message left to ring CRS here we go lol

 

Log it and add to your complaint for harassment, report them to the FCA and Ofcom, use your providers 'malicious calls' procedure, have you sent these clowns the telephone harassment letter?

http://www.consumeractiongroup.co.uk/forum/showthread.php?387367-Harassment-by-Telephone-**Update-21st-April-2014**

[Vwmk1]

Had this today sounds really scary lol

 

Following our initial letter,we are disappointed that your account with xercise 4 less is still in arrears and our fee has not been paid.

We would still like to reach an amicable resolution to this,however,if you fail to respond to this letter,we will have no option but to commence further action to recover the monies owed.the options available to us are:

1. Legal action

1.we will write a formal letter explaining what we are demanding and give you a final opportunity to pay/reply;

2.if this failed to settle the matter we would issue proceedings against you in the county court;

3.you could Then either;

A. make payment,ending the legal process,or

B. Dispute some,or all,of the amount was owed.

4. If you dispute the amount was owed the court process would continue,at the end of which the court would make a decision on our claim.

5. A strict court imposed timescale will apply in relation to the court process.

 

We're we to be successful in our claim,or if you ignore the claim,a county court judgement (ccj) maybe registered against you requiring you to make payment.you may also be liable for our costs of pursuing legal action and interest on the amount owed.

 

If then fail to pay the amount covered by the ccj we would take the next steps required yo enforce the judgement.to do this we would have to make an application to court.

2.outsource to external agents

your account will be passed to another collection agency who will take further action to recover the monies owed.

 

YOU CAN AVOID THIS HAPPENING IF WITHIN THE NEXT 10 DAYS YOU CONTACT US ON 01444449165 TO ARRANGE PAYMENT WITH US .

 

Is this just hot air ?

[slick132]

Hi VWMk1,

 

Other threads posted today say virtually the same thing.

 

You need to read other threads to see what is happening to others, and get advice from there.

 

Ignore this for now ..............

 

[Bazooka Boo]

Is this just hot air ?

 

This is contributing to global warming yes!

 

Silly puerile nonsense.

 

Get onto X4Less social media sites, FB/Twitter and expose their harassment and treatment of customers on there and lodge formal complaints with X4L, hammer their complaints procedure and exhaust it.

[Vwmk1]

Phone call yesterday 2 today looks like there starting the harrassment thing now anything i can do,I've done the fb thing ????

[slick132]

Keep a log of all calls and any other form of attempted contact, in case a complaint of harassment is needed.

 

Use FB and Twitter again to get X4Less's attention. Ask publicly why X4Less continue to allow their admin company Harlands to harass, bully and threaten their gym customers when they decide to leave the gym.

 

[Bazooka Boo]

And send them http://www.consumeractiongroup.co.uk/forum/showthread.php?387367-Harassment-by-Telephone-**Update-21st-April-2014**%281-Viewing%29-nbsp send it 2nd class post, and obtain 'proof of posting' which is free from the PO counter.

 

As slick says, keep a diary of events with a view of reporting them for the criminal offence of harassment.

[Vwmk1]

Hi guys had another letter saying if I don't reply in 10 days there putting me on to zinc group ltd ??? But they still happy to listen to my reasons for not paying?

[Bazooka Boo]

Let them, Zinc are as powerless as CRS, I'd simply laugh at them now, trading standards need to be informed of X4less work practices.

 

Embarrass them on social media too.

[slick132]

First Zinc and then their pet solicitor, Spratt Endicott.

 

You can just ignore both of them, or write telling them to back off or you'll report them to The CMA and Trading Standards.

 

[Vwmk1]

Do you have a letter slick how best to put it?

[slick132]

Hi VW,

 

If you check through other threads, you find a letter I've drafted telling Zinc and/or Spratt Endicott to take a hike when they stick their nose in.

 

I've had a look myself but can't find the right one just now. Go back through pages 1, 2 or 3 and you'll find the necessary letter.

 

[Vwmk1]

Hi slick not heard anything until last week had text and phone calls and today had letter from zinc saying

 

We have been instructed by our above clients in our capacity as credit management professionals to commence formal recovery proceedings against you for this outstanding amount.

We would therefore like to offer you the opportunity to find a resolution before any further action is required,you can :

Set up an affordable repayment plan

Pay a one off settlement of £128.6 now or over the next 3 months.

Payments can be made by means of credit or debit card by calling the number above and providing the relevant card details or by visiting zinc group website and selection the link marked 'payments'

Alternatively please send a direct bank transfer quoting your ref to the details below -

 

Please do not underestimate the seriousness of this matter and attend to this notice immediately.we are here to help and will be happy to assist you, if you have any questions please call 01412309101 or email

 

I no you said there was a letter to send but I can't seem to find it could you help please.

[Bazooka Boo]

Keep a log of the harassment and phone calls.

 

'Forward' the text messages to 7726 (SPAM) on your phones keypad. These are then forwarded to your network provider who in turn sends them to the ICO who eventually fine the outfit abusing the communications network, and if they persist in doing so, strip them of their use of it.

[slick132]

Hi VW,

 

Don't waste a good stamp on replying to Zinc and ignore them for now.

 

Whatever you say will be ignored anyway so just let us know what you receive next from Zinc or Spratt Endicott.

 

[Vwmk1]

Ok will do thanks