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reallymadwoman

Beware - DWP system issue with DLA - PIP transfer affecting Carer's Allowance

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I recently transferred from DLA to PIP. On my award letter it stated that any carer's allowance in payment wouldn't be affected by the change.

 

However, as you can guess there is a glitch in the DWP system which meant that son's carer's allowance was stopped without warning.

 

 

Easy enough to resolve with a phone call, but for anyone transferring it's as well to be aware that there could be a problem.

 

 

In son's case as this happened over Xmas it was actually 3 weeks before he realised and in the meantime had incurred £54 in bank charges which DWP have agreed to refund.


RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Good news and a very good result for you and your son, Reallymadwoman.

 

I'm sure that anyone finding themselves in similar circumstances will be grateful to you for posting your experience which will be of immense value to them.

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It took 6 months and the involvement of the Independent Case Examiner to make DWP actually repay the bank charges, but son got an extra £75 for the hassle on top.


RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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