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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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monthly DD payments haven't fluctuated with my usuage


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I recently moved house and was very surprised to experience Scottish Hydro taking final bill amounts

out of my account in the early hours of Christmas eve morning.

The total involved was £560!!!

 

I have of course intercepted and prevented those transactions from being completed....

 

On closer inspection (actually looking at my paperless bills..... I know, I know......)

I find that my monthly payments more than covered my usage,

confirmed by the fact that they reduced my monthly payments in Jan '15.

Both my accounts were in credit at this point.....

Billing changed to 6 monthly

 

 

upon reading my July '15 bill, I'm a bit confused....

The total for this period was £485.23....

My payments totalled £156....

obviously from then on my debt to Scottish hydro has just grown and grown as my payments aren't covering my usage....

 

What I cant understand is -

Why didn't they inform me and change my payments (as they had done in the January)?

I have been presuming that I have been paying for my gas/electric as I've been going along...

 

My other irk,

is that the bill states they will collect the total "on or soon after 29 December 2015"

so sneakily taking it in the middle of the night on Christmas eve is a little more than cheeky

- My contracted DD date is 3rd of every month, so why the change in date for this payment?!!!

 

Would just like to know if anyone knows if there is anything governing payment amounts

and if companies must make sure consumer usage is kept up to date to avoid situations like mine.....

many thanks

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if it was a bill for your old property

the contract has ended, so they will take it asap.

 

 

they can back date for 12mts if they failed to update you you were not paying enough PCM

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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