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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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Hillesden/mortimer claimform - Black horse loan Stat barred 13 year old debt- help please


sarah0906
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And what will they do if you dont reply within 14 days Sarah ? :-)

 

It says

You have alleged that the claim is statue barred. Section 5 of the limitation act etc etc.

 

We are instructed that on this case that the cause of action accrued when the agreement was terminated on 10/09/2010 therefore proceedings were issued within the 6 year period.

 

Ifyou disagree please set out the precise legal basis giving the date which you believe the debt is statue barred.

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Well you have already submitted a defence which states its statute barred...if they think differently...let them proceed with the claim and you can particularise when and how in your witness statement at a later stage in the process...the court set the dates not these numpties...ignore.

 

Andy

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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But I no longer have proof of when the last payment was but I think it would have been 2008. I will just ignore them then and see if the court responds in the mean time.

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you filed the SB defence

its for them to prove its not SB'd

not for you prove it is.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They have to prove when and where the payment was made, how it was paid, how much was paid, and also that YOU paid it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Sarah I got the same reply, word for word except dates. Do not worry you are almost certainly going to win this one.

 

If you want to know when your last payment was made then order statements. I paid around £6 for two years worth with my building society. Mortimer Clarke even told me when it was made as they don't care when it was according to their new laws.

 

*It is still worth your time to know when your last payment was made as the SB defence will just fail if it HAS been less than six years.*

 

Mortimer Clarke should be reported en mass. I confirmed with DLC, and DLC agreed that the cessation of contract is not a pointer for the SB beginning to tick it is either

 

1) No payment in six years

2) No admittance in writing in six years.

 

They are offering you a massive discount, that should be enough to tell you they are trying it on.

 

COMPLAIN to DLC, request a copy of the original agreement but word it as a complaint, my bet is they will uphold your complaint and cease collection.

 

Do this in writing under a CCA agreement and send a postal order for £1. I sent mine on a Friday and got a letter back Wednesday apologising. Note that the £1 is for the request and not a payment off the alleged debt.

 

MC are under massive pressure to get a turnaround for these unenforceable debts. Do not bother with them as they will say anything, and communicate in writing with DLC and make it a complaint only.

 

(DLC is the trading name of Hillesden)

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MC are under massive pressure to get a turnaround for these unenforceable debts

 

 

interesting comment....

 

 

anymore known.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have (and I do not recommend everyone does this) made multiple recorded phone calls to Mortimer Clarke. Never have I spoken to so many incompetent people all singing the same line.

 

The limitation act is triggered by (the latest event)

 

1) No payment in six years

2) TERMINATION of contract

3) No acceptance of debt in six years.

 

They have all been briefed with this falsehood, every single agent I spoke to. I got a callback from a 'lawyer' at Mortimer Clarke and they also confirmed that my alleged debt was not SB.

 

Any company that knowingly takes legal action on a SB debt is acting vexatiously and can possibly face problems being legally called a vexatious litigant. Any company that risks this so blatantly is under massive pressure. Especially one that relies on courts (ESPECIALLY bulk centres!)

 

DLC dropped my case and is currently investigating complaints, mine included, that MC are acting in this way. That's because MC blame (on record) that they are only following DLCs orders). I do not believe this.

 

I encourage you all make complaints.

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amazing

though ofcourse it will prob be very profitable for them

 

 

we see less the 0.1% of claims here

 

 

just think of the 1000's ofclaim that this lot has issued on old Blackhorse loans

 

 

I believe most of then are to do with car finance

and most are to do with carcraft?

 

 

as that lot went down the pan hole

some got ahold of all the data .

 

 

and pumped it into a computer.

 

 

even if 1 in 50 either don't respond or cough up.

that's a potential few grand per claim to their pocket

 

 

will easily outweigh any fine they might ever get.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Exactly.

We will see very few cases here from the exact amount issued.

 

 

Most of these claims will win via default if the alleged debtor does not defend and most won't. And that included all stat barred debts.

 

That's why it is very important that the few who do come here, and I was one of them, make an official complaint.

 

 

In my case to DLC.

They will not confirm in writing that the debt is not SB if it is.

They will not proceed once you have informed the court and DLC it is.

 

So fight :)

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Exactly. We will see very few cases here from the exact amount issued. Most of these claims will win via default if the alleged debtor does not defend and most won't. And that included all stat barred debts.

 

That's why it is very important that the few who do come here, and I was one of them, make an official complaint. In my case to DLC. They will not confirm in writing that the debt is not SB if it is. They will not proceed once you have informed the court and DLC it is.

 

So fight :)

 

I definitely haven't made a payment or contact in six years. I don't think I will be able to get bank statements as it was with another bank and that account closed years ago. Sorry I'm not very good at this! So I should write a letter of complaint to hillsden ? Do you have a template letter you sent that I can adjust using my details obviously.

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No point in writing a complaint . it will be ignored. If you are sure its SB, just ignore everything but a claim form, then come here and we can blow them out of the water.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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this is a claimform...:lol:

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I realised when i posted but couldnt edit haha. I was getting mixed up with another thread. I have my 'special' moments :o :)

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Ignore...dont send any letters.

We could do with some help from you.

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Sorry guys. I disagree (quite strongly). I have had two of these baseless court orders thrown my way and I wrote to both parties who owned the alleged debts and they found in my favour of course and both have issued me with recompense. You can ignore the claim and hope they pull out or you can write to them now and sort it.

 

I'm curious. Why wouldn't you file a complaint and then go to the ombudsman which gets recorded against them? We moan that dcas work this way but then do nothing about it.

 

Sarah. Write to DLC if you are SURE it is barred and complain that it has gone this far and ask for £100 compensation for your distress, you'll be surprised how bad they will want your complaint to go away. Complaining by letter does not mean you admit any liability and if it is stat barred it can't be unbarred anyway.

 

You can leave it but it'll probably be placed on hold forever in the court system and I would rather be sorted now with a complaint upheld against the dcas.

 

Mortimer Clarke won't do anything as they use the nuremburg defence but DLC will act.

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Floydian, it is my understanding that a claim has been issued on this Statute Barred debt and that Sarah has submitted the statute barred defence - in which case there is now no requirement for her to contact the claimant at all ?

 

Of course she can if she wishes in order to attempt to make a claim for some compensation.

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Floydian, it is my understanding that a claim has been issued on this Statute Barred debt and that Sarah has submitted the statute barred defence - in which case there is now no requirement for her to contact the claimant at all ?

 

Of course she can if she wishes in order to attempt to make a claim for some compensation.

 

Thats roughly it but also the claim shouldn't have gone to court in the first place which is why I add a complaint. The more people complain then a bigger picture is given to the FCA.

 

Dcas are trying it on. This should stop them (in the long run).

 

I also find it speeds them up somewhat and stops the claim bring stayed indefinitely

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Dont get involved in letter tennis sarah..its counter productive will achieve nothing and will distract you from dealing with the claim.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Dont get involved in letter tennis sarah..its counter productive will achieve nothing and will distract you from dealing with the claim.

 

Andy

 

But it didn't achieve me nothing did it Andy? Mine is sorted.

 

If my advice is not required, delete it but it's worked for me twice with both cases discontinued before dates are arranged.

 

No wonder this happens on mass when complaints are not filed.

 

Andy while I respect your advice if it is 100% stat barred she should inform the original debt purchaser, DLC. They might not even know what MC are pulling here. They are currently investigating them via my complaint.

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Floydian we deal with 1000s of claims on CAG...a lot statute barred...we have a tried and tested process in dealing with them.I accept that you have had 2 claims and dealt with them successfully..in your own way...but we have also had great success in getting statute barred claim dismissed or discontinued without the need of even contacting the claimant.

 

I dont know with particular detail what stage you got to in your claims...but we achieve the same result without the need of ever contacting the claimant or informing the relevant financial bodies.

 

If you feel content that what you did in your particular cases...then so be it..and I wish you every success in what you are trying to achieve but every claim every claimant deals with the process slightly different and their approach varies enormously.

 

Statute barred debts will continue to be chased and even tried to be enforced..and with the greatest respect no mater how many complaints are made..I fear that it will never have any effect on the world of assignments and trying to pass off statute barred debts through the courts.

 

Your advice is most welcome but its not a case of one size fits all...unfortunately.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Post 15

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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