ok, should I write to them and tell them that I did not recieve the first notice

Weird. Ok so its std horizon practice to abuse pofa etc.   The parking warden should have put a ticket on your windscreen not spied upon you via cctv.   Pers id just ignore everything and see if/when you ever get a letter of claim. Then you can force them to produce the ticket, the notice to keeper and all other paperwork and it will be faulty date wise i bet and we'll pull them apart.   Ps how do you know what you did wrong, does the letter say so? scan it up both sides to one pdf so we have it   Dx    

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So back to almost post 1, it IS a PCP agreement. Def not your car and not your problem and wear and tear and warranty mean nothing and play no part at all.   Its for the retailer and finance company to argue out nothing to do with you whatsoever.     If 8 weeks has elapsed you can goto the FOS yes.   Wheres my car   Dx

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