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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mother chased bailiffs with meat cleaver and carving knife....Given suspended prison sentence.


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The following is an extract of an article that appeared on SCOOP yesterday:

 

 

 

A MOTHER chased bailiffs with a meat cleaver and a carving knife, a court heard.

 

Tanya Magee was in her flat in Sunny Bank, West Hull, on September 21 when two bailiffs and two employees from Headstart properties arrived. They had come to evict her from the property after giving them notice to leave.

 

Bailiffs entered the property with a key given to them by the company, and found Nagee in the flat when they arrived.

 

Hull Crown Court heard initially proceedings were civil, and Nagee spoke to the bailiffs and requested more time. But when Nagee heard the Headstart employees begin changing the front door locks, she grabbed a kitchen meat cleaver and carving knife and ran downstairs to them, the court heard.

 

Nagee was handed an eight-month prison sentence, suspended for 12 months, and was ordered to undertake a 30-day rehabilitation activity requirement with the Together Women project.

 

Judge Bury said: "In the next 12 months, if you don't comply with the activity requirement, you will be in breach and will be sent back here and you can expect to be re-sentenced to a term of eight months in custody."

 

Nagee was also ordered to pay a £900 court charge, and a victim surcharge of £100 which will be paid as compensation to Headstart Properties. The damage caused to the vehicle was estimated to be worth £140.

 

 

 

Full story here:

 

http://www.hulldailymail.co.uk/Hull-mother-chased-bailiffs-carving-knife-walks/story-28348975-detail/story.html#ixzz3uVapzLee

Edited by citizenB
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I don't think the people doing these evictions always handle them in the best way. When you are taking away the roof over a families head, the parents will sometimes react in a way that is defensive. There should be a better way, involving local authority or housing charity, where alternative housing arrangements are sorted out in advance. If it gets to the stage of a forced eviction, which might become violent, then there should be Police attending.

 

If it gets to the stage where situations like the case highlighted happen, then the process being followed has not worked.

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Damaging a police mattress with a fingernail ?, thats clutching at straws at bit isnt it ?

 

Most odd indeed. I am assuming that the damage must have been done in the prison cell following her arrest. For all we know, she may have used her fingernail to cut into the mattress and then used her hands to pull out the contents. There has to be more to this charge than is being reported.

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I don't think the people doing these evictions always handle them in the best way. When you are taking away the roof over a families head, the parents will sometimes react in a way that is defensive. There should be a better way, involving local authority or housing charity, where alternative housing arrangements are sorted out in advance. If it gets to the stage of a forced eviction, which might become violent, then there should be Police attending.

 

If it gets to the stage where situations like the case highlighted happen, then the process being followed has not worked.

 

Indeed, watching the Cant Pay episodes on TV one thing is clear suddenly turning up on a doorstep and demanding people move out within 1 hour is ridicuolus, it almost inevitably causes problems for both parties, it heightens the risk of people flipping out and becoming violent, this then involves the police being called, if I were the police Id register my complaint to the powers that be that the police have far better things to do, especially if they are just being used to back up the bailiff in what is a civil matter.

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It is indeed monstrous that bailiffs can turn up and tell families they have 1 hour to get things together and then they're out on the pavement. I saw an episode where a mother and 3 children were treated this way - she had never been in arrears but the landlord wanted the house back for one of his family. She was a working mother who had trained as a nurse, kept her kids well looked after and the house in good condition, but because she received some benefits to top up her income she couldn't find another landlord to rent her a property.

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outlawla, post unapproved as it has nothing to do with this topic - cease hijacking other peoples threads

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As you were :)

 

You only get to see one side in cases like this unfortunately, it is of course regrettable when anyone looses their home but you do wonder what it was that led upto this unfortunate occurrence.

 

There was mention of a previous court case, so I presume that there was a reason why the lease was ended. Either a section 8 or 21 notice would have been issued giving the occupant either a couple of weeks or maybe two months before the repo hearing could be started. Then there would have been notes from the court, then the case itself.

 

Following this there would have been a judgement , following that there would have been application to move it up in order to enforce. then finally enforcment, hardly an overnight occurrence.

Initially there would have had to been good reason for the court to grant the order, they do not grant them for nothing.

 

You can speculate as to the reasons, maybe arrears or given the propensity for violence perhaps an ongoing situation with neighbours, who knows. It is good news however to see that they have been re housed subsequently.

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I was watching the 6pm news earlier and there are over 69,000 people in a similar situation to this lady, where they have been evicted for one reason or another.

 

One family, coach driver - 3 children have been moved to "temporary accommodation" 4 times since 2011 when they were evicted from their privately rented property. I think the reason for that was due to the landlord wanting the property for someone in his own family.

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I was watching the 6pm news earlier and there are over 69,000 people in a similar situation to this lady, where they have been evicted for one reason or another.

 

One family, coach driver - 3 children have been moved to "temporary accommodation" 4 times since 2011 when they were evicted from their privately rented property. I think the reason for that was due to the landlord wanting the property for someone in his own family.

 

They would have to wait to the end of the tenancy agreement unless there was other reasons. I agree though that there should be further safeguards. According to the housing act, anyone who becomes homeless through no fault of there own and is vulnerable should be given accommodation, if this happens in practice or not I do not know.

 

In the case you mention(probably arrears) the authority would only have to supply temporary accommodation whilst the person found his own , plus they should advises on where best to look

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

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I was watching the 6pm news earlier and there are over 69,000 people in a similar situation to this lady, where they have been evicted for one reason or another.

 

One family, coach driver - 3 children have been moved to "temporary accommodation" 4 times since 2011 when they were evicted from their privately rented property. I think the reason for that was due to the landlord wanting the property for someone in his own family.

 

Just seen a similar news report and in one case, the person had been evicted. She did not have a tenancy agreement so had been unable to claim housing benefits. She immediately visited the housing dept and as she is a single mother she was only granted emergency overnight accommodation.

 

Returning back to the vulnerable lady given a suspended prison sentence, it is good to at least hear that she has now been granted local authority housing.

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Wait until the Tories impose short term tenancies on Council Tenants.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I was watching the 6pm news earlier and there are over 69,000 people in a similar situation to this lady, where they have been evicted for one reason or another.

 

One family, coach driver - 3 children have been moved to "temporary accommodation" 4 times since 2011 when they were evicted from their privately rented property. I think the reason for that was due to the landlord wanting the property for someone in his own family.

 

There is a news story today on SCOOP showing the official figures from the Department for Communities and Local Government of people living in emergency B&B accommodation. There has been a rise of 45% in the last 12 months.

 

http://www.scoop.it/t/lacef-news

 

http://www.welfareweekly.com/number-homeless-families-living-bbs-hits-12-year-high-england/

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That is quite a shocking report. However, when you take a good look you will see there are plenty of council/social properties that are empty and for one reason or another are not being used.

 

Were all these people who are now homeless "evicted" from private accommodation and for what reason - You see plenty of stories where the Private Landlords simply do not want tenants who are reliant on Housing Benefit. Or just want to increase their rents.

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Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 1 month later...

I don't know if this was mentioned elsewhere, but Tom Crawford was found not guilty of assaulting a police officer when it finally got to Court. The judge actually lambasted Police for being too aggressive and or violent towards HIM"" Nice to see one that doesn't automatically assume that whatever the Police say is correct, regardless of lack of, or other evidence.

[sIGPIC][/sIGPIC]

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  • 3 weeks later...

I think it is disgusting that they are making money from a TV programme depicting the misery they put on people.

 

I can totally understand how this lady felt, when I had the threat of a bailiff I decided a solid chest of drawers wedged between door and wall. for a three week period As it happened they did not come

 

My usual tactic to not engage, do not answer door, block their phone numbers and make sure they know I have mental health issues.

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