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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • little old lady
      GroupNexus ANCR PCN - Petrol Station Roadchef Tibshelf South DE5 5 T

      By little old lady · Posted

      Hi and thanks It looks like they ticked all the boxes to me but I'll try and upload the notice. I was wondering if a witness to late delivery might be considered proof - I'm assuming they posted it as normal but Royal Mail stuffed up delivery. If not then they're really saying it just has to be posted within 12 days of the incident, regardless of when it is received. Annoying! edit ok thanks Honeybee here's my 2nd (actually 3rd) attempt at anonymising, copying and uploading the notice! Sorry about the state of it - I sat on it while distracted by my dog 🙃 pcn front.pdf pcn back page.pdf
    • tobyjugg2
      I see Octopus have started using the old EON 'tricks to try an install smart meters

      By tobyjugg2 · Posted

      ROFL - dont get upset just because someone (quite a lot of someones) dont want smart meters - well unless you get paid for it .. in which case ...   I assume you haven't been with Octopus long enough to be on one of the very long fixed price tariffs they offered before the prices went bonkers .. and that you dont use your electricity in the evening/lunch time if you think the 'agile type tariffs are good value .. let alone worth installing a smart meter for - high price a good disincentive for an evening cuppa eh? Let alone all your computer/tv etc time in the peak price evening or lunch time. - and boy do those peak prices instantly hammer your bill when those Russian and middle eastern issues kick off.   I would only have considered a smart meter if solar panels had been an option for me - but roof is oriented completely the wrong way. Oh - and My opinion hasn't changed since the smart meter trials 40 years ago, because neither have the issues (well not enough) but I'm happy for you. Be happy for me.
    • honeybee13
      GroupNexus ANCR PCN - Petrol Station Roadchef Tibshelf South DE5 5 T

      By honeybee13 · Posted

      Hi. I'm afraid I've had to hide your post with the pdf files to keep this anonymous for you. You've left the PCN reference number and your car reg showing. Could you edit that and repost please? HB    
    • aesmith
      I see Octopus have started using the old EON 'tricks to try an install smart meters

      By aesmith · Posted

      Well naturally if you want to maintain your outrage, and retain something to bitch about, then arguing about the level of your fixed monthly DD is the way to go. You are of course perfectly free to ignore the easy solution.
    • purplenora
      Landlord Court Claim, WS due in today, no letter before action - claiming £4500 floor damage

      By purplenora · Posted

      His financial situation isn’t great, and the landlord has made lots of things up. The things he’s put isn’t true at all. My friend did tell the full truth with incoming and outgoing, I helped him fill in his form and he checked bills etc. to make sure it was right. His wage is ok, but not as good as the landlord thinks it is,  and he doesn’t have anything spare. How much are they likely to take from him? Should he send any reply?  the letter just says to take the court letter with him. 

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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Please help, expecting letters from RLP

curiosity
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curiosity

curiosity

Posted
Posted (edited)

Thank you to anybody who decides to help.

 

My family are having money problems and despite never doing it before, I for some reason decided to slip some cosmetics into my pockets.

 

I had made my way out of the store when a security guard had stopped me

and brought me into a security room at the back of Boots.

 

 

the police man was there and gone and nobody had really explained anything to me.

I asked the security guard what to expect and she said that I would be banned from Boots,

they would take my photo for the Retail Crime Operation,

in which i would be banned from all the shops also under it for 12 months.

 

 

They also gave me a notice of Intended Civil Recovery from RLP and said to expect a letter regarding what I need to pay.

 

 

I signed something accepting the 12 month ban and was sent on my way.

 

I am really seeking advice/info on what to expect, whether this can affect me in any other way, the likelihood of how long RLP will badger me or if they will take me to court.

Please help!

Edited by curiosity
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silverfox1961

silverfox1961

Posted
Posted

Hi and welcome to CAG.

 

As the police did nothing it is highly unlikely they will do so.

 

Please read around the RLP forum to find out more about them but to allay your fears.

 

a) RLP cannot take you to court. Boots could but I suspect they won't bother as there has been no loss to them (they got the stuff back)

 

b) RLP will send anywhere between 4 and 6 letters over the next few months making demands and laying out their reasons why they feel it is appropriate. You are quite safe to ignore them.

 

c) Once RLP have sent the letters, they will pass this charge to a debt collector. The debt collector have even less rights than RLP.

 

They will try anything to get you to roll over and pay. Please don't fall for it.

 

I assume you have a mental health worker. Have a chat with them as there may be another way of seeing RLP off.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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curiosity

curiosity

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Hi and welcome to CAG.

 

As the police did nothing it is highly unlikely they will do so.

 

Please read around the RLP forum to find out more about them but to allay your fears.

 

a) RLP cannot take you to court. Boots could but I suspect they won't bother as there has been no loss to them (they got the stuff back)

 

b) RLP will send anywhere between 4 and 6 letters over the next few months making demands and laying out their reasons why they feel it is appropriate. You are quite safe to ignore them.

 

c) Once RLP have sent the letters, they will pass this charge to a debt collector. The debt collector have even less rights than RLP.

 

They will try anything to get you to roll over and pay. Please don't fall for it.

 

I assume you have a mental health worker. Have a chat with them as there may be another way of seeing RLP off.

Thank you very much, I know you are probably repeating things but I decided to make a new thread to find the information I needed. You are helping comfort that ignoring them is safe.

And I do but I'm too ashamed to even tell my mother! Part of me wants to just use any money for christmas I get in an attempt to get them to leave me and this address alone.

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curiosity

curiosity

Posted
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Posted

I know but I felt pretty vulnerable at the time. I was going to fake the address but they wanted a post code and everything, and i never really had a choice! The security guard just took a company phone out and took the photo!

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Guest

Posted
Posted
I know but I felt pretty vulnerable at the time. I was going to fake the address but they wanted a post code and everything, and i never really had a choice! The security guard just took a company phone out and took the photo!

 

thats one thing that they play on, vulnerability. ie if you dont do xyz then we'll call the police. but, seeing as the police were called anyway.

a name/address maybe, but not a photo. thats disproportionate (and poss illegal) imo (the police dont even do that). and anyway both wld need actual consent (which i bet they dont ask for prior).

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silverfox1961

silverfox1961

Posted
Posted

In my opinion, you really should confide with your mum then show her some of the threads here regarding what RLP can do (nothing)

 

Having said that, RLP have a duty of care so it is possible to get them to stop harassing you earlier but it is something I am loathe to recommend as it means accepting guilt when you haven't been convicted by a court. I only mention this as you should know all avenues.

 

OK, when the letter arrives, get proof of your mental illness and send it to RLP. There is no guarantee this will work.

 

My main opinion is to totally ignore them.

 

If you don't (or can't) tell your mum, ensure that she doesn't open your mail. She may question you as to why you are getting letters from the same address.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Posted
Posted

see the threads on them.

 

the retained photo may well be 'illegal', unless consent was given. as mentioned, the police dont even do that re 'suspicion'. anyway, maybe a side issue for now in yr circs. (dont like to see Piers Morgans pretending that they have more power than they actually have. :))

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silverfox1961

silverfox1961

Posted
Posted
Would this affect my job prospects? (besides the ban for 12 months of course)

No! You have not been convicted of a criminal offence where disclosure would be recommended.

 

This is a civil penalty which will never appear on a DBS check. As for the ban, who would want to go to Boots anyway. they are ruddy expensive. Plenty of other shops available.

 

I don't think the taking of photo's would be classed as illegal as they are allowed to do such things 'for the prevention and detection of crime'

 

What they cannot do is share it with the public.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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curiosity

curiosity

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No! You have not been convicted of a criminal offence where disclosure would be recommended.

 

This is a civil penalty which will never appear on a DBS check. As for the ban, who would want to go to Boots anyway. they are ruddy expensive. Plenty of other shops available.

 

I don't think the taking of photo's would be classed as illegal as they are allowed to do such things 'for the prevention and detection of crime'

 

What they cannot do is share it with the public.

 

Okay thank you very much! You are being a big help.

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Guest

Posted
Posted
.........

 

I don't think the taking of photo's would be classed as illegal as they are allowed to do such things 'for the prevention and detection of crime'

 

.

 

the police maybe. but not joe public in private, unless consent.

anyway, a side issue. :)

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