Jump to content


Car extended warranty ** Settled **

style="text-align:center;"> Please note that this topic has not had any new posts for the last 1366 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi everyone



was just looking for some advice



I bought a new car a few weeks ago and took out extended warranty to start in 2018



I changed my mind and informed the dealer that I wished to cancel it 13 days after I paid for it



they have now told me that it is non cancelable and I can't get a refund I am worried as it is a lot of money


I spoke to consumer direct and they told me I have a 45 day cooling off period

as I brought the extended warranty with the vehicle

does anyone know if this is the case


This is all very worrying it's nearly 600 pound I've chucked down the drain


I'm not sure if this is the correct sub forum


Thanks Richard

Share this post

Link to post
Share on other sites

All extended warranties have a cooling off period anywhere between 14 and 45 days, so the information you have must be taken with a pinch of salt.



The amount of cooling off time should be included in the Terms and Conditions, so have a read.


As you have already attempted a cancellation within the minimum period, you should have no problems,

but have a read and if it is in there as it should be, then you can demand and threaten them with further action should they continue with the no refund rubbish.


Can you let us know who the warranty company is please ??

Share this post

Link to post
Share on other sites


Thank you for replying I can confirm I have received a refund however I had to go above my local dealer to customer care and made a complaint I had a phone call the next day saying a cheque is in the post and had it arrive yesterday with a letter apologising

Luckily I got my refund and it was Evans halshaws I would always suggest going to head office customer services as the local dealers just arnt interested

But to be fair they did put it right quickly

Share this post

Link to post
Share on other sites

I'm pleased about the refund. You really were wise to cancel as warranties are a big con and no one ever get value for money. Car warranties really are the worse of the bad bunch with so many claims being denied as 'wear and tear'. It's a shame more people don't have your determination and go for a refund or better still, don't take out a warranty at all.


I've marked your thread settled.

Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...