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inherited prepayment meters,, can we change ?

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My daughter moved to her present address 16months ago and inherited a prepayment meter for both gas and electric......


6 months ago her husband died very suddenly and she is left with 7 children and very little income...


She is on a benefit cap and is finding it very difficult to cover her utility costs as they are so very high on these prepayment meters...


She wants to change to a credit meter and pay by direct debit .


..How difficult is this going to be for her..

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With a low income prepayment meters are a good way to pay your bills. Yes she can ask for credit meters to be fitted and would have to pass a credit check.


If she had them changed and had a bill she couldn't pay then they may fit prepayment meters again.

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