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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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E-cigarettes on the NHS, shhh don't tell anyone


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E-cigarettes will be prescribed on the NHS for the first time in the New Year but ministers are said to have tried to keep the move quiet over fears that GPs would be overrun by people demanding them.

 

Doctors will soon be able to hand out the device to smokers who want to quit, a move that will reportedly cost the NHS in the region of £20 per kit and £10 a week for each patient's cartridges.

 

But public health minister Jane Ellison is said to have hoped that the government could keep the news under wraps until the e-cigarettes are available via prescription in 2016.

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On the nhs ? But the government still collects taxes on cigs.

Am I missing something..

 

Perhaps they have plans to increase the tax on IRL ciggies so they can fund this latest NHS giveaway :)

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E-cigs continue to work even if the user reduces the nicotine level to zero in their liquid. There are many aspects to smoking, the most difficult for many is the habit formed over many years. The addiction to nicotine can be overcome in days whereas breaking the habit is far more difficult. If that habitual behaviour can be made less harmful then it's worthwhile.

Edited by citizenB
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You mentioned patches earlier. The difference with other forms of quitting aids is that e-cigs supposed to be a quitting aid, are being marketed as todays in thing and promoted in a way that makes them cool so people who have never smoked will give them a go and then get addicted on the nicotine.

Patches could never be an 'in thing' so will never be taken up as such.

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All independent and unbiased research is pointing towards them not being taken up by non smokers but I don't see that as the issue one way or the other on the question of them being supplied through the NHS. If a few pounds spent on any method can save thousands of pounds in the future then it's worthwhile. Seen in terms of harm reduction I think it's going to prove extremely cost effective.

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Because e-cigs are cheap and will save money in the longer term. People who die from smoking related disease do not go from healthy to dead overnight. They are a heavy drain on NHS resources for a long time - I know, my mother was one of them. If the use of e-cigs can free up those resources then that has to be a good thing. In terms of policy this isn't about providing smokers with free nicotine which is what seems to being getting people annoyed, it's about stopping them being a drain on the NHS.

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They can be bought OTC, just as patches can which are also available through the NHS. There's not really any extra money involved, only a case of which method a health professional chooses to prescribe. At present it's a choice of patches or a drug (champix?) and in future there will be another option. If a patient is offered e-cigs it will be instead of something they would have been given anyway. The OTC prices are such that getting them through the NHS is likely to be attractive only to those who don't pay for prescriptions - maybe this is the very demographic the move is intended to target.

 

 

It isn't an ethical debate about whether people who make 'wrong' lifestyle choices should get anything. It's a public health decision worked on cost benefit, not any different to giving out advice, support and gym vouchers to those who could get off their fat behinds and stop stuffing their faces with junk food. I am devoid of any empathy for the obese but I understand the public need to do something about it. If someone invented zero calorie burger and fries I'd understand them being prescribed or subsidised to save the need for much more expensive intervention in the future.

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