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Rodeo £50 "compensation" fob off ... :(


Check123
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After all the years of stress from trying to defer with slc and them making mistakes with incorrect arrears etc.

then rodeo trying to change the original t&c's with their forms etc. etc. etc. ... I get a cheque for £50 and a "sincere apology".

 

This arrived with a letter watermarked with "copy" in large letters of a resolution letter that they supposedly sent last year ..

... but this is the first I've known of it ..

. I was still waiting for this and the copy of my original signed loan agreement that I requested with a £1 postal order (this has still not been provided).

 

I complained through the fos last year and it's obvious that they didn't manage to provide a solution in the time allotted

so just left it till the 6 month time period for me to complain was up hoping that I would forget about it (which is what happened).

 

Anyway, £50 .... just doesn't make up for all the years of hassle, infact it makes me more annoyed ..

.. especially when it's accompanied by the out of date resolution letter that I should have got last year.

 

Anyone else had one of these fob off payment offers?

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  • 1 month later...

I've received a £50 compensation offer too for the poor response I received from them - which I have refused because the matter hasn't been resolved. Now they've written to say they are issuing a default notice unless I pay up in full within the next three weeks or so. While I have big concerns over the administration of my student loan and am disputing what they are saying - they say there is no dispute, I owe them the full amount, and if I don't pay up they will go ahead with default notice.

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I thought only the original owner of the debt could default it ?

 

I am not so sure that the debt can be sold/assigned and then the new owner impose new terms and conditions either ?

 

Just because you missed the 6 month deadline Check123 - It might still be worth making a complaint to the Financial Ombudsman again, especially if it was through the incompetence of either the FOS or the heel dragging by the company.

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  • 1 month later...

Judging by recent posts people are in a no-win situation here - especially as the FOS seem to be backing Erudio. It's a pig I know and a very hard lesson. I've come up against this before - time and again even - with the courts, professional bodies, etc. Ultimately their backs are protected and no-one held accountable. Justice is not served or seen to be done. There is no-one left to complain to and we just have to get on with it and carry on regardless! They grind us down but we will keep getting back up again and we won't go away and we will win eventually no matter how long it takes. Because we already are the winners. The truth is the truth and you cannot alter that fact. There is strength in it. It can seem a very fine thread that is clung to at times especially when the whole world seems against you but it is a thread nonetheless and very real. Not like those jokers who are having a laugh at our expense. They're the losers because their arguments and decisions are based on errors, mistakes and illusions - their kind of establishment is not what holds reality together - it can seem real but it really isn't. They are hard times but we will get through them.

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