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Sunny Loans Help - Now with MMF - default marker issues


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Hi all, yet again i need your help.

 

I have acted foolish,

earlier this year i applied for and was suprised to be offered a loan of £950 by Sunny.co.uk, so i took the loan,

then 4 days later paid it back,

 

 

now according to their website you have a 5 day cooling off period where no interest is charged,

although can only use this once every 12 months,

 

 

i paid back and was charged £40+ extra in charges as i recall.....

 

a few days after this i decided hmmm £950,

that would come in handy for this and that,

maybe my credit is getting a little better,

 

 

applied again, was offered £950 again, took it, again....... i know, shame on me.

 

Now the problem starts,

i thought i would be paying back monthly over 10 months, but it turns out then wanted weekly,

i went on the defensive and pulled the plug, running with the £950 essentially,

 

 

fast forward 6 months, the total amount owing is £1450 odd from a initial £950 borrowed,

on CR it is being marked as late payment NOT as a default, not yet anyway.

 

 

I figure i want to enter in to negotiations to pay this back before it hits as default on CR,

can i do this,

are they likely to listen.

 

 

I could maybe afford £50 per month for the next 6 months then maybe £80 per month.

I know this will take forever for it to clear but better than getting a default...

.. or not.

 

Thanks in advance.

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they'll prob default you regardless of what you do.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I will only enter in to negotiations to repay on the condition it is not defaulted, so that is up to them isnt it.

 

That isnt up to you because they will do it anyway.

 

AP markers are just as damaging.

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  • 1 month later...

So, i had a Sunny loan, could not pay it back, so Sunny placed a default on my CF,

then Sunny sold the debt on to MMF (motor mile finance)

 

 

Now MMF have e-mailed me saying they are the legal owner of the debt and unless i pay they will place another default on my CF from them,

can they do this,

can i have 2 defaults from 2 companies for 1 debt.

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They cannot add another default only the original owner can place the default - where an account is sold/assigned, it can only be updated. The default will drop off your file once the date of the original default has reached it's 6th birthday.

 

Is there any chance you can let us see exactly what MMF have said in their email ?

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1: How can BCOBS protect you from your Banks unfair treatment

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3: Banking Conduct of Business Regulations - The Hidden Rules

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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They cannot add another default only the original owner can place the default - where an account is sold/assigned, it can only be updated. The default will drop off your file once the date of the original default has reached it's 6th birthday.

 

Is there any chance you can let us see exactly what MMF have said in their email ?

 

Sure, bits missing are personal bits deleted

 

OUR REFERENCE(S):

ORIGINAL CREDITOR: Sunny

Dear

 

We recently sent you a communication regarding the above account(s).

 

Please note as the legal owner of your account(s) it is our intention to register your account(s) as in default with Credit Reference Agencies, which may make it harder for you to obtain mortgages, personal loans or other types of credit. This information will remain on your credit file for 6 years.

 

We want to help you and are committed to ensuring all of our customers have an affordable repayment plan in place for all of their accounts. In order for us to do this and to stop or delay the default registration, we need to engage with you and understand your current circumstances. We have many options available including a potential discount, where you can still repay over a period of time that suits you.

 

If you are experiencing financial difficulties we have a team of specialist agents who are equipped to understand and deal with your situation. Alternatively free debt advice is available which provides, confidential and impartial advice from one of the organisations detailed on our website here.

 

You may view your credit report and score for free at Noddle, brought to you by Callcredit Consumer Limited. In order to access your free credit report and score simply visit https://www.noddle.co.uk/?source=MMF and complete their registration and identity validation steps. Please note, for security reasons signing up to Noddle is subject to you successfully passing Noddle’s identity verification and validation procedures. Any details provided to verify your identity with Noddle will not be shared with MMF at any time.

 

You can contact us by calling 0113 887 6876 to discuss your account, or if you prefer you can contact us by email at customerservice@mmile.com.

 

We look forward to hearing from you within the next 5 days to assist you in finding a solution.

 

Yours sincerely

 

Motormile Finance UK Limited (MMF)

Please note: if you choose to communicate with MMF by email, unless otherwise advised by you, we will accept this as your consent to use your personal details to contact you by electronic means (email) with information about your account(s) which may include collections activity, negotiations and other services and products.

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Thank you. Their email is ambiguous and misleading - there is already a default marker placed - as I advised earlier, all they can do is update it. They are NOT permitted to add a further default.

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3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Is there a possibility that the original loan from Sunny could be considered irresponsible lending ?

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Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thank you. Their email is ambiguous and misleading - there is already a default marker placed - as I advised earlier, all they can do is update it. They are NOT permitted to add a further default.

 

 

This is what i thought, and this is what annoys me, why do they have to lie. Ok so on to next question. Can Sunny, the original creditor remove the default placed on CF if i offer to pay in full, as a kind of leverage, you want your money, ill pay all, including all interest IF you remove the default.

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I think it might be better if this thread were merged with the original that Ford has linked to - I will do that.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Is there a possibility that the original loan from Sunny could be considered irresponsible lending ?

 

It was the first thing i have been accepted for in years, my credit report is and had been shockingly bad for more than 8 years, it is loooking midly better now than it ever has, i have about 5 defaults and 1 ccj on account, i did have more than 12 defaults at one time, i am not proud of it.

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This is what i thought, and this is what annoys me, why do they have to lie. Ok so on to next question. Can Sunny, the original creditor remove the default placed on CF if i offer to pay in full, as a kind of leverage, you want your money, ill pay all, including all interest IF you remove the default.

 

Unfortunately, they will not remove the default marker even if you repay in full. That will stay for 6 years from the original date.

 

So they loaned to you despite your credit history ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Interestingly, i have just looked on Noodle and i can't see a record that any credit checks were ever taken out by Sunny or Think Finance, could this be possible, i did think why did they 'sell' the debt so quick to MMF as its probably only a 8 month old debt.

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You could make a formal complaint to MMF - point out that their email is misleading and in contravention of the FCA regulations where they should not set out to mislead a customer. That they should be aware that they cannot register a further default but only update the one that was placed by Sunny.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Interestingly, i have just looked on Noodle and i can't see a record that any credit checks were ever taken out by Sunny or Think Finance, could this be possible, i did think why did they 'sell' the debt so quick to MMF as its probably only a 8 month old debt.

 

Could be worth a mention in your complaint in respect of the Default.... you could say, that when you received their email, you checked your credit files and have discovered that no credit history was checked when you originally applied for the loan - that you are continuing to gather information and will then be submitting a further complaint to Sunny in respect of their irresponsible lending !

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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You could make a formal complaint to MMF - point out that their email is misleading and in contravention of the FCA regulations where they should not set out to mislead a customer. That they should be aware that they cannot register a further default but only update the one that was placed by Sunny.

 

Yes i think this is a good idea, what about the fact i can't see any credit check records on noodle from sunny or think finance, do i have to check the 3 main CRA or is noodle accurate enough.

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It might be a good idea to obtain copies of your credit files from the 3 main agencies - you can get one of the £2.00 statutory reports online now, I understand.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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IMHO they are not saying they will default the file

they are saying they will place a default marker [i'e a D in the monthly section]

and even if they do default it

its already defaulted by the OC so it'll not harm you anyway

 

as long as the debt buyer does not change to OC's defaulted date they can do what they like

makes no odds.

 

I've moved the thread to the MMF forum.

you'll see that email/like letters are quite common for MMF.

 

they've had their wings clipped now anyway so are pretty toothless..

 

an IR complaint to sunny [provident] is the way to go IMHO.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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