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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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This relates to a previous thread. When you are on a meter?????????




You can also save your grey water for use on your garden. Use a similar water butt system to collect water from your sink and washing machine (bath water would need a pump, and not enough shower water to justify a pump unless flooded with teenagers.


Collecting sink water is fine but avoid edible food waste (attracts vermin). Mine goes straight down the loo, small piece only, or else collected in a bag for our dog poo bin. Can't put such waste in a refuse bag cos of our fox problem.


I use a simple submersible pond pump ca £30 to pump out into a hose pipe for distribution to the flower beds.


Does it smell, slight sniff of washing machine water but it goes after half an hour.


My meter consumption is down from 100L/day to


I could go completely off drain




but lets not go down there just yet:-D

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  • 1 year later...
Guest Mrs Hobbit

We are grey water users and have a very low water and sewerage bill. This half year it was £96.00. We are on a meter. Just took some replumbing to get the waste water where we wanted it. I use the washing machine and bath water for flushing the toilets, the holding tank is always full and the kitchen waste water for the garden. we are looking at composting eco toilet system, but not sure how the local council will react. Still trying to find out if we need planning permission for this installation. If it works on the boat, it has to work in the house.


We also collect the roof water. Saves a lot of money.


Also rewired the house, have new energy saving appliances, changed energy suppliers and saved over £400.00 this year. Hobbit is looking at installing a wind turbine. He is a retired electrical engineer.

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Yes you can pretty much live off grid and not have any utility bills at all. i think many people would buy small plots of land and live in eco homes, without needing to be contracted to utility companies. But authorities in the UK don't make it easy.


In Australia, if you live remotely, they have a toilet system, where you can store all waste into a device that converts it into fertiliser for the garden. All toilets in the house run the waste into it. It is not a septic tank, but a purpose built converter for human waste.

We could do with some help from you.



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Guest Mrs Hobbit

Yep, we had one of those. if you travel the highways in OZ you will find most of the road side conveniences have composting toilets and rain water collection tanks, also there is the return of the large water collection tanks for toilets and washing machines in suburbia. I love my son's new build. we had to fight the local council back home, when we built our new house back in the 80's to have a rain water tank, they wanted us hooked up to the town water supply and the restrictions this entailed. The same council now contributes $100.00 to each household that has a rain tank installed. how times have changed. when i was kid, we would go out and tap the tank to see how empty it was. This tank supplied drinking water as well bath water. A few frogs lived in there. None of us ever got ill from drinking this water.


BTW I am Aussie and found a lot of the regulations over here stifling and restrictive. Slowly I have been converting this house to being more eco friendly.

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