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    • March 23: As the coronavirus crisis escalates, the UK is placed into lockdown with strict limitations on travel. The Government guidelines state: “You should not be visiting family members who do not live in your home.” The prime minister tells the UK public they "must stay at home". People are warned not to meet friends or family members they do not live with. Those with symptoms had already been told to self-isolate     Friday 27 March: Downing Street On the day Cummings ran out of No 10, his wife, Mary Wakefield, appears to have been already ill, according to her Spectator article about the experience, in which she says: “My husband did rush home to look after me.”   Both Boris Johnson and Health Secretary Matt Hancock test positive for coronavirus, while chief medical officer Chris Whitty says he has symptoms of the disease and is self-isolating.   Mr Cummings said: "I suddenly got a call from my wife who was looking after our four-year-old child. She told me she suddenly felt badly ill." He went home and after a couple of hours his wife felt better and he returned to work. "There were many critical things at work and she asked me to return [to work] in the afternoon and I did." He then "drove up to Durham that night arriving at roughly midnight" with his family.     In spectator articles on 24th and 25th April * Wakefield (wife) wrote in the spectator that Cummings said “I feel weird” and collapsed 24 hours after he came home to look after her * She went on to explain that for the next 10 days “Dom couldn’t get out of bed. Day in, day out for ten days he lay doggo with a high fever and spasms that made the muscles lump and twitch in his legs.” * Cummings wrote that “at the end of March and for the first two weeks of April I was ill, so we were both shut in together.” * The following days, by Wakefield’s account, were a mixture of family idyll and health nightmare, as she made a “palace out of polystyrene packaging” with their son … even as Cummings’s breathing got so bad that she feared he should be in hospital. But 10 days after her husband first fell ill, she said, he began to feel better – just as Boris Johnson went into hospital. That would place the improvement in his condition around Sunday 5 April,     Sat March 28th Is apparently the day Cummings said “I feel weird” and collapsed 24 hours after he came home to look after her His wife went on to explain that for the next 10 days “Dom couldn’t get out of bed. Day in, day out for ten days he lay doggo with a high fever and spasms that made the muscles lump and twitch in his legs.” Cummings wrote that “at the end of March and for the first two weeks of April I was ill, so we were both shut in together.” 10 days from March 28th – would take us to the 7th April.   Mon March 30: Downing Street confirms Mr Cummings is suffering from coronavirus symptoms and is self-isolating.   Tuesday 31 March/1st April: Durham The police have said that on 31 March they were “made aware of reports” of Cummings’s presence in the area and had then contacted the family to “reiterate the appropriate advice around essential travel”.   2 April: During the night, Mr Cummings' four-year-old son "threw up and had a bad fever". Following medical advice, an ambulance took the child to hospital. He was accompanied by Mr Cummings' wife   3 April: Mr Cummings' son spent the night in hospital and woke up the next day having "recovered". He was tested for coronavirus and his mother, who was with him at the hospital, was told "they should return home". According to Mr Cummings, there were no taxis so he "drove to the hospital, picked him up and returned home". He said he "did not leave the car or have any contact with anybody on this short trip".   Sunday 5 April: The ‘Abba’ sighting (despite claims of ten days where he couldn’t get up with a high fever) Cummings alledgedly seen in Garden with AbbA blaring But 10 days after her husband first fell ill, she said, he began to feel better – just as Boris Johnson went into hospital. Which would place the improvement in his condition around Sunday 5 April, … Although the claimed 10 days after the 28th – the earliest point at which Cummings was said to have been symptomatic – would be the 7 April. The Guardian approaches Downing Street about the story, only to be told by a spokesman: “It will be a no comment on that one.” Mr Cummings said "after I started to recover, one day in the second week, I tried to walk outside the house". He confirmed he, his wife and his son went for a walk into woods owned by his father and it was at this point he was seen by passers-by but his family "had no interaction with them". The exact date is not clear but his second week isolating in Durham would have between 4-11th   6 April: At some point in the week leading up to this date, Mr Cummings discussed his decision to travel to Durham with the prime minister. "When we were both sick and in bed," he said, "I mentioned to him what I had done. Unsurprisingly given the condition we were in, neither of us remember the conversation in any detail."   Fri April 10: Number 10 is again contacted for comment regarding Mr Cumming’s trip by the Guardian. Instead of defending the journey, officials declined to comment.   Fri 10th/Sat 11th April: The 14-day period of Cummings’s isolation would have expired on 10/11th April, assuming it is counted from when Wakefield appears to have first fallen ill on 27 March or when Cummings fell ill 24 hours later.   11 April: Believing he had recovered by this date, albeit "feeling weak and exhausted", Mr Cummings said he "sought expert medical advice". "I explained our family's symptoms and all the timings and asked if it was safe to return to work on Monday or Tuesday, seek childcare and so on. I was told that it was safe and I could return to work"   Sunday 12 April: Barnard Castle Wakefield’s birthday, according to Companies House records – they allegedly made a trip to Barnard Castle, a charming town 30 miles from the Cummings’s family property, described on the English Heritage website as having “fantastic views” and “plenty to do for families on a day out”. That detail emerged in an interview with Robin Lees, a retired chemistry teacher who lives in the town. Lees, who says he has a photographic memory, told the Guardian he was “a bit gobsmacked” to see Cummings, and then was so incensed that he made a note of the family car’s numberplate and checked it online when he got home. Cummings acknowledges he drove to Barnard Castle, 30 miles from his parents' home in Durham, with his wife and child. He explained this episode as needing to test his driving was fine before making the long drive back to London. He said he'd been having problems with his vision   Tuesday 14 April: London The Guardian asked Wakefield to confirm whether the family had been in London throughout the lockdown period, but received no reply. Cummings was photographed back in Downing Street on 14 April   Sunday 19 April: ‘bluebell’ woods - Cummings and Wakefield in Houghall woods? Could Cummings have then gone back to the north-east from London? Downing Street is emphatic that he did not. The denial came after another witness claimed to the Guardian and Sunday Mirror that they had seen Cummings and Wakefield on a country walk in Houghall Woods, a beauty spot near his parents’ property in Durham. According to this account, Cummings said: “Aren’t the bluebells lovely?” Cummings says he did not return to Durham   Monday 20 April Cummings seen in London again   May 23: Downing Street statement: “Owing to his wife being infected with suspected coronavirus and the high likelihood that he would himself become unwell, it was essential for Dominic Cummings to ensure his young child could be properly cared for.” The statement said: “At no stage was he or his family spoken to by the police about this matter, as is being reported. “His actions were in line with coronavirus guidelines. Mr Cummings believes he behaved reasonably and legally.” Speaking outside his home, Mr Cummings reiterated: “I behaved reasonably and legally”. When a reporter suggested to him that his actions did not look good, he replied: “Who cares about good looks? “It’s a question of doing the right thing. It’s not about what you guys think.” Later at the daily Downing Street briefing, Transport Secretary Grant Shapps said Mr Cummings had the PM’s “full support” and that Mr Johnson “knew that he was unwell and that he was in lockdown”. Mr Shapps said it had always been permissible for families to travel to be closer to their relatives as long as they “go to that location and stay in that location”. Meanwhile, deputy chief medical officer for England, Dr Jenny Harries, said that travelling during lockdown was permissible if “there was an extreme risk to life”, with a “safeguarding clause” attached to all advice to prevent vulnerable people being stuck at home with no support.   Health Secretary Matt Hancock and Chancellor of the Exchequer Rishi Sunak have tweeted their support for Mr Cummings.   Education Secretary Gavin Williamson said on Monday morning that Mr Cummings had "set out absolutely clearly and absolutely categorically he didn't break the rules and didn't break the law". The attorney general, Suella Braverman, tweet on Saturday in which she quoted the full text of the No 10 statement on Boris Johnson’s chief aide in which the prime minister said he had behaved “responsibly and legally”.   (Disgraceful) Boris Johnson said at the weekend Cummings acted “responsibly and legally and with integrity”   “The PM’s risible defence of Cummings is an insult to all those who have made such sacrifices to ensure the safety of others,” said Johne Inge, the bishop of Worcester, on Twitter.   “What planet are they on?” asked a front page headline in the Daily Mail, an influential right-wing paper usually supportive of Johnson.   https://descrier.co.uk/politics/dominic-cummings-and-wife-tried-to-cover-up-lockdown-breach-in-articles-for-the-spectator/   https://www.theguardian.com/politics/2020/may/24/dominic-cummings-timeline-what-we-know-about-his-movements   https://www.eveningexpress.co.uk/news/uk/timeline-the-coronavirus-lockdown-and-dominic-cummings-trip-to-durham/   https://www.bbc.co.uk/news/uk-politics-52784290   https://www.theguardian.com/politics/2020/may/25/attorney-general-faces-calls-to-resign-defends-dominic-cummings-suella-braverman   https://uk.reuters.com/article/uk-health-coronavirus-britain-cummings/what-planet-are-they-on-no-respite-for-johnson-and-aide-idUKKBN2310UE   https://cyprus-mail.com/2020/05/25/what-plant-are-they-on-press-slams-johnson-and-cummings/
    • simply tell them on the phone writing only sorry as I might want to escalate this to the fos or court. sorry but no speaky..speaky   you night find this interesting?   https://www.theguardian.com/money/2012/jun/09/life-insurance-misselling-aviva-hamilton-life   dx
    • I've had a few missed calls and then text from RBS wanting to talk about the letter I sent, two posts up.    Am I best to wait for them to write? Didn't really want to get into a discussion with them about it ideally!
    • I haven’t even looked.  I doubt some PR bod would have been in the loop.
    • Gove will be rubbing his little hands together in glee. He been quite careful in his limited wording in 'supporting demonic. but he poo'd his own pot a bit with that priority preferential test   No confidence vote (in PM not party).
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Thankyou so much for your well intentioned removal but its not my personal number its one for HOTPOINT.

 

Apologies for that. I checked the number out first and couldn't find it on the net so assumed that it was yours. At least I'm only wrong once a day :oops:


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Hey no problem safety comes first and we all appreciate the hard work unpaid mods do.


Jax v Yorkshire request made for statements £10 paid and reciept given 16/10/06

:razz:

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Hi, I would like some advise on this please, my daughter has one of the affected dryers I have been in contact with them and registered the appliance 5wks ago so far no reply from them, however I contacted them by phone this Monday gone 1st agent said it was not one of the faulty appliances it clearly is though, 2nd phone call made & was agreed it was a faulty one, I asked for a Supervisor this time. The problem I have is this was bought from Very last April 2015 on buy now pay 12months later so is still under guarantee & not paid for as yet, very refusing to take it back without an uplift code & Hotpoint do not give out uplift codes.... been going round in circles with this all week, my daughter is a single parent with 2 young children and is scared of using it at all!

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Hi

I can sympathise a little with Hotpoint but only a little. They have had thousands of these machines sold so obviously it is going to take time to sort everyone out but that is not your problem.

 

Nobody can say your daughters machine will be fine but in my case, so long as I cleaned the filter out every time I tumbled, this did help with the risk of fire and I did stay within a reasonable distance from the machine to make sure that there was no smoke and all was fine.

 

The reason Hotpoint won't give Very an uplift code is that they want to ensure the procedure is followed properly.

 

All I can suggest she does (without liability) is to use the machine under observation and keep banging on at Hotpoint to get a move on. I know the fires are highlighted in the press but they are still very few based on the amount of sales. Not much help I know but at the moment it is all anyone can advise


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Have you tried FACEBOOK and TWITTER it sometimes can produce results?


Jax v Yorkshire request made for statements £10 paid and reciept given 16/10/06

:razz:

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Many thanks, will try Hotpoint again, Twitter produced no result but will have a try with FB. If we could just get a date for them to come it would help, just feel we are up against the 12month guarantee date. :|

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Many thanks, will try Hotpoint again, Twitter produced no result but will have a try with FB. If we could just get a date for them to come it would help, just feel we are up against the 12month guarantee date. :|

 

Many people think that the guarantee is the be all and end all of it. Not true. The guarantee is offered "In addition to your statutory rights" The sale of Goods Act gives consumers up to 6 years to make a claim. Within the first 6 months of purchase, it will be assumed that the item was faulty from manufacture. After 6 months the onus is on the customer to prove that the fault was there from the start and this can be ascertained by getting an independant report.

 

In other words, don't stress over any guarantee especially as this is now part of a product recall/repair


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http://www.bbc.co.uk/news/business-35828471?error_code=4201&error_message=User+canceled+the+Dialog+flow

 

More action is needed to recall Whirlpool's fire-risk tumble dryers before someone dies, according to a leading Trading Standards officer.

 

Last November Whirlpool - the owner of the Hotpoint, Indesit and Creda brands - said the dryers could be dangerous as they allow lint to build up against the heating element.

 

The company has contacted more than three million customers offering repairs or money off a replacement.

 

But some owners face an 11-month wait.

 

Leon Livermore, chief executive of the Chartered Trading Standards Institute, told 5 Live Breakfast: "The fact that Trading Standards sit within local government means they're often stretched for resources.

 


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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I registered having a faulty (condenser) model mid January, on the website.

At just under 8 weeks, I still hadn't heard anything.

 

Phoning the helpline : they were able to

a) give me my customer number so I could log in on the website (though they didn't tell me it had to be prefixed "ST-" !)

b) that I was due a repair, booked for ....... August (2016)

 

The website offered me the choice to purchase a new replacement machine : £60 for vented, £100 for condenser.

 

I thus had 3 main choices

1) Wait for August, only using the dryer when someone is at home, and not overnight

2) Try and argue that the dryer I purchased had an implied term of being able to be used when no-one was at home (or overnight), so was no longer fit for purpose,knowing they could argue I'd had 5 years usage....

3) Paying for a new model at the reduced rate.

 

Option 1 : too long a wait.

Option 2 : not sure the likelihood of success outweighed the hassle factor.

Option 3 : so, we paid full price for the first drier, and £100 for a new replacement (including delivery & taking the old one away).

If I view that as the same as paying full price for the new one, and £100 for the use for 5 years of the one they are taking away .... *

 

So, we now have the new dryer, and no wait until August. The newer model doesn't have just the "run for X minutes" option, but has sensor drying : no more "get home from work, discover you didn't put the dryer on forking enough..."

 

YMMV, especially if your dryer is a lot less than 5 years old!

 

 

* the financial calculation doesn't take into account the £200 difference spent 5 years ago, that if I'd only paid £100 then, I could have had £200 earning interest, nor the effect of inflation : but it is a good enough rule of thumb!

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I do feel that in your case, you got a reasonable deal. 5 year old machine replaced for £100 (when I last looked, this particular model was over £200)

 

I do think this is a ploy by Hotpoint to get some money back over this fiasco Wait ages for a repair which as I understand is to replace the back panel as it has the mod on it or get a new model for £100, negating the cost of the mod which they can then do at the factory and ship out to second hand dealers.

 

Mind you, even after reading the manual, I am still no clearer how to use the new functions! Is it a man thing?


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Mind you, even after reading the manual, I am still no clearer how to use the new functions! Is it a man thing?

 

I'm making no gender assumptions re;

A) gender and manual reading

B) gender and instruction following, even if the manual has been read!

C) silverfox's gender (although it is "silverfox" and not "silvervixen")

 

D) What gender do you believe I am?

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D) What gender do you believe I am?

 

Just a wild guess, male

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Mind you, even after reading the manual, I am still no clearer how to use the new functions! Is it a man thing?

 

What new functions are there, SF ?


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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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What new functions are there, SF ?

 

I read the manual (or should I say "got a man to read it to me and explain it to me") 😝

On mine (by comparison with the old model) ;

delayed start, drying to "iron", "cupboard" and "extra"'dry (with modes for cotton or synthetics)

"Wool" mode.

Anti crease (extra "reverses" during drying)

"Crease guard" : tumbles (no heat) intermittently until door opened once drying cycle finishes (so the clothes rest a while, then get rearranged, but don't lie in one consistent position)

 

By comparison with "low heat" or "high heat" for the set period of time, for the old dryer.

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What new functions are there, SF ?

 

On mine, there is the pre care and the post care. I understand post care but I haven't a clue what pre care is?

 

Also, 5 symbols numbered 1 - 5 which are supposed to be set and forget. I have used one and the machine only tumbled for 10 minutes. Then there is the timer. My old one used to go round so I knew what it was doing just by looking at it (I take clothes out hot as creases fall out). On this model. the timer is static so I have to remember what time I put it on before it goes onto cool down mode.


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On mine, there is the pre care and the post care. I understand post care but I haven't a clue what pre care is?

 

Also, 5 symbols numbered 1 - 5 which are supposed to be set and forget. I have used one and the machine only tumbled for 10 minutes. Then there is the timer. My old one used to go round so I knew what it was doing just by looking at it (I take clothes out hot as creases fall out). On this model. the timer is static so I have to remember what time I put it on before it goes onto cool down mode.

 

 

 

Pre Care

This option is only available if a delayed start has

been selected. It tumbles the clothes occasionally

during the delayed period to help prevent creases

developing.

 

Post Care

When available and selected, the clothes are

occasionally tumbled after the end of the drying and

cool tumble cycles, to help prevent creases

developing should you not be available to remove the

load immediately the programme is complete.

 

Here you go, the way I read and understand these is that if you have set a delayed start or you will not be around to take your clothes out of the machine once the programme has stopped then there is an occasional tumbling/turning in order to prevent creasing.

 

Hope that helps !

 

TCD980G_19508328300_UK.pdf


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Uploading documents to CAG ** Instructions **

 

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2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Had a bit of a strange experience earlier tonight. About 8pm a fire engine pulled up and knocked my door. They said they were 'randomly' inspecting fire alarms. I thought that a bit strange, especially at that late hour.

 

They also "randomly" knocked about seven other people in the street. Frightned the life out of some of the older folks. Then I wondered if it was something to do with the tumble dryer we have which we are waiting a repair on due to the fiasco going on. So I asked ALL the other people the fire service went to checking their fire alarms and they ALL are waiting for the hotpoint repair.

 

Just coincidence? We thought our landlord had sent them, but after speaking to the landlord they have no idea why the fire service were sent. Just seems to much of a coincidence, but maybe I'm wrong.....

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I spoke too soon my NEW REPLACEMENT DRYER IS NOW not working on a cool dry happy days lol


Jax v Yorkshire request made for statements £10 paid and reciept given 16/10/06

:razz:

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We have a hotpoint condenser dryer that is one of the affected models. We have to wait until December for an engineer to come out and 'modify' it. Either that or we can pay £100 for a new one. In the meantime I refuse to use the dryer.


:cool::cool: Blondmusic :cool::cool:

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