Jump to content


  • Tweets

  • Posts

    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Merged Debts emails and harassment(from International company)


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3071 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello,

 

I'm new to the forums, but if this is in the wrong place then could you let me know and I will re-create the thread.

 

I was living in Australia for 16 years(I was born in the UK and moved to Aus when I was 6).

I had a rough time and didn't have a job until I was 20.

 

I never had credit before.

I opened a bank account in Australia and got offered a credit card, which I accepted.

 

I then applied for a online course, which was a monthly payment of 60 AUD.

Once signed up I had realised this course that this company heavily advertised was a [problem].

It was the same course a student in a free study College could do in his spare time on the internet.

 

I had disputed with them about leaving, however they said that I would have to pay the outstanding amount of 4695.00 AUD.

From that point I had stopped communication with them.

 

My father passed away in February last 2014 and my mother and I moved back to the UK.

I had left an outstanding balance of 500(Maxed out) credit card from the bank

and I also did not pay the company who was chasing me for 4695.00 AUD.

 

I've received plenty of emails from this company recently,

I had no communication or emails from them since July 2014

and in the last two weeks I've had 24 emails and unfortunately a phone call.

They tracked me down.

 

Apparently this company AusDebt has been in contact with me(They have not).

I first received an email 2 weeks ago stating that

"As per the request of Open Colleges we have come to a conclusion and you are now only required to pay 1408.63".

 

I then received the same email 2 times a day for a week,

I will attach this with the post.

It states that "As per my request" they are willing to settle with the amount mentioned above, which I think is being used as their tactics?

because I haven't been in contact with them at all I assume as I've read online after 5 years the debt gets statue barred?

 

I received a phone call yesterday asking for me,

I said no I don't know anyone by that name that lives here and the lady said

"That's funny since we've checked records and it seems only yesterday you applied for a loan

and we also know who you bank with and that you drive a ford focus".

 

How are they getting this info?

 

She then went on to say

"We will be getting that money back off you very soon,

my associates look forward to seeing you in person have a nice day" and hung up.

 

 

Does this mean that they have transferred the debt to a UK company?

 

 

can they actually do that ?

 

Any advice on this?

 

More facts about the account,

I had only logged into the online portal twice, and not even attempted the work

because I had found out I could of just went to a local free college

and got the course for free.

 

 

Yet when trying to cancel they blocked access to the online portal and demanded payment off me..

s there any way I can fight this?

 

Thanks

 

P.s I am living in the UK now.

Edited by dx100uk
post edited pers & irrelevent info removed - dx
Link to post
Share on other sites

Ignore them totally. For a debt of that amount, they won't bother to try to enforce in the UK. The finance agreements in Australia would need to contain terms where you agreed to accept court jurisdiction outside of Australia. Even then, they would need to pay all relevant costs in getting it through UK courts and unless they were certain of getting the money back, they would not bother. IF they dud issue a UK court claim, you would have a chance to defend it and given what you say about the course, it might not get very far.

 

Re the information they have obtained, they may have got a UK search company to check your credit records, which would reveal your Bank. They may have checked Google streetview at your address, to see the car or somehow got the info from DVLA.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

They are trying to intimidate you. They have no powers to do anything. You can safely ignore.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Thread moved to Oversees Debt issues forum.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

Ignore them totally. For a debt of that amount, they won't bother to try to enforce in the UK. The finance agreements in Australia would need to contain terms where you agreed to accept court jurisdiction outside of Australia. Even then, they would need to pay all relevant costs in getting it through UK courts and unless they were certain of getting the money back, they would not bother. IF they dud issue a UK court claim, you would have a chance to defend it and given what you say about the course, it might not get very far.

 

Re the information they have obtained, they may have got a UK search company to check your credit records, which would reveal your Bank. They may have checked Google streetview at your address, to see the car or somehow got the info from DVLA.

 

 

Thanks for the reply, helps me a be a little bit more comfortable for the moment.

 

If I remain in no contact with them is it true that after 5 years the debt will no longer exist?

 

Thanks

Link to post
Share on other sites

Depends on the legal stuff in Aus... Over here In Scotland the debts are extinguished after years --- GONE! But in England, 6 years and the creditor / DCA can still ask for payment.

 

As for AUS i am not sure.,

 

http://consumeraction.org.au/debt-collection-old-debts/

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

Link to post
Share on other sites

Thanks for the reply, helps me a be a little bit more comfortable for the moment.

 

If I remain in no contact with them is it true that after 5 years the debt will no longer exist?

 

Thanks

 

Statute of limitations means that after the relevant period, they are not enforceable in court. So if this is 5 years in Aus, then after 5 years of non payment or you admitting the debt in writing, they should not be able to enforce it in a court. The debt may still exist and be chased, but of course you would tell them to get lost.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...