@lidluk CPN Athena ANPR capute - help

[mr_mintcake]

Hi TaurusLeo & Amradillo71

 

 

re:

http://www.consumeractiongroup.co.uk/forum/showthread.php?452149-Civil-Parking-Charge-Notice-by-Athena-ANPR-Ltd-for-Parking-in-Lidl&p=4823265#post4823265

 

I just received the exact same letter for parking in Lidl from Athena ANPR Ltd, I was 13 minutes over the 90 minute 'allowed duration of stay'. I have a receipt for purchases in store.

 

I just wondered which template you sent to them as an appeal? There is so much information out there about how to go about it, but your letter obviously worked!

 

Many Thanks

 

 

@armadillo71,

 

I just followed your advice as exactly as above and Athena ANPR Ltd cancelled the charge. RK emailed them on the 15th Sep with a copy of the receipt and received a reply today from Athena ANPR Ltd by email with cancellation confirmation. Thank you very much @armadillo71 and thank you all for your input.

[mr_mintcake]

I just read armadillo71's basic template (I'm not sure if that's what you used).

 

I notice that it says 'I was not the driver on the date of the event'. The photos on the letter show the reg but definitely don't show who is driving. I'm not sure if they have more footage (I drove towards where the camera is located so they might have a clearer image), but even so could they/ would they use this to dispute?

[armadillo71]

Hi TaurusLeo & Amradillo71

 

I just received the exact same letter for parking in Lidl from Athena ANPR Ltd, I was 13 minutes over the 90 minute 'allowed duration of stay'. I have a receipt for purchases in store.

 

I just wondered which template you sent to them as an appeal? There is so much information out there about how to go about it, but your letter obviously worked!

 

Many Thanks

 

'As registered keeper of vehicle reg xxx xxx I am not liable for this charge.

 

Enclosed is a copy of the drivers receipt from the date in question.

 

I am under no obligation to name the driver on the date of the event, and will not be doing so.

 

Please cancel this charge forthwith, or alternatively issue a valid code for the independent appeals service POPLA.'

 

The rest of post #9 still applies.

[silverfox1961]

Hi and welcome to CAG

 

There is normally only two cameras (unless there is more than one entry/exit). These focus on the number plate rather than the driver. While there is no guarantee you case will end the same, it can do no harm to send the simple appeal posted by armadillo

[mr_mintcake]

Thanks guys, very much appreciated. I'll keep you posted.

[dx100uk]

own thread created

 

 

dx

[mr_mintcake]

I'm about to send the email appeal, it took a while to dig out the receipt of purchase in store, which is a substantial amount and paid in cash so no name on receipt.

 

Their letter states that I should list 'my full name, address, vehicle reg, PCN number and reason for appeal'... should I include this information?

 

I would have thought the PCN number alone which is in the template should be enough (they already have my address as they sent me a letter)

 

Should I sign off with a 'yours faithfully/my name'?

 

Sorry to be pedantic I just don't want to give them a reason to catch me out.

 

Thanks

[armadillo71]

They wrote to you as RK, you are appealing as RK so they have your address.

 

Just print your name at the end.

 

Copy yourself in or take screen shots if not using snail mail. If using snail mail always get free proof of postage when sending anything to a PPC.

[ericsbrother]

do not dance to their tune, send the reply using their reference number and no other data. Sign if off as registered keeper so if they have the wrong details it damages their chances of getting anywhere by failing to identify the debtor correctly. Never send original documents so just a photocopy or scan in the body of the message, attachments get deleted. Keep a copy of the email in your sent folder.