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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Neighbour did a hit and run..


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My neighbor has a habit of parking too close to my vehicles

 

This coincides with the fact that my car has been picking up mysterious dents and scratches for some time now..

 

This morning I noticed that my neighbors car was parked nose to nose with mine... Shortly after, he got into his car and backed straight into my rear bumper..

 

I witnessed the entire incident.. However before I could get outside, he'd sped off

 

I just wanted some advise on how you would deal with this situation

 

I am furious, but want to make sure that I do not overreact.

 

The fact that I have always been very cordial with my neighbor makes the incident the more baffling, because if I had not witnessed the incident, my neighbor would pretend that nothing had happened.. and he would smile and ask how my day/evening was like he usually does..

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This morning I noticed that my neighbours car was parked nose to nose with mine... Shortly after, he got into his car and backed straight into my rear bumper..

 

Sorry, I don't understand this, if he was parked nose to nose, how could he have backed into your rear bumper ? If he was reversing then he would have hit whomever was behind him ?

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Sorry, I don't understand this, if he was parked nose to nose, how could he have backed into your rear bumper ? If he was reversing then he would have hit whomever was behind him ?

 

We were (rear) bumper to (rear) bumper

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Take pictures of the damage and show them to the neighbour. Advise that you wish to resolve the matter without going through insurance or issuing a court claim against them. See what they say.

 

You can probably get a mobile smart repair done fairly cheaply. Even my local Ford garage uses a mobile smart repairers to do work them, rather than use their own body repair people for minor damage.

We could do with some help from you.

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Get a dash cam that records both front and back. See him get out of that.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Get a dash cam that records both front and back. See him get out of that.

 

I am half tempted to 'let this go'... acquire the dash cam and catch him in the act

 

The other half of me wants and apology and the promise that he won't come near my car again

 

pics have been taken.. i do not see any fresh paint thanks for the help guys

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If it's not major damage or costly,then I'd let it go and get the cam. Especially if he's done it multiple times. Then all you need to do is give the footage to the police

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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