Jump to content
  • Tweets

  • Posts

    • https://www.consumeractiongroup.co.uk/topic/408156-cabotnolans-spc-claim-old-next-cat-debtclaim-dismissed/page/4/#comments https://www.consumeractiongroup.co.uk/topic/404240-arrowshoos-spc-old-newday-aqua-credit-card-debt-claim-dismissed-no-dn/page/4/#comments default notice win  https://www.consumeractiongroup.co.uk/topic/407490-meiii-cabotnolans-spc-claim-old-yorkshire-bank-loan-2nd-claim-dismissed/  
    • It follows a public backlash after stores were told they could not sell items such as clothes. View the full article
    • With regard to your question on post 207 if you bring in the points that I made on the validity of the contract they are supposed to have with Peel holdings then mention that there are already doubts about the validity of the contracts that are being used by the PPCs and the OPS is a classic example. Once you are on there you should then try and get your other point in after that.   if it is in connection with the extra charge of £60 remind the Judge that the charge has been defined by many Court across England that the charge is an abuse of process which was covered in PE v Beavis at point 198    " The charge has to be and is set at a level which enables managers to recover the costs of operating the scheme"  IE the £100 charge covers all their expenses so nothing should be added.   as their WS claims an extra £60 that could be judged as perjurious since it is an additional sum that should be known by VCS and the author of the WS as a double recovery. Especially as they have already lost in Court for the same reason.   Another cause to prove that they do not comply with their Code of Conduct. file:///C:/Users/User/Downloads/CamScanner%2008-05-2020%2016.34.59.pdf  Byelaws are statutory not arbitrary as their WS said on no .42 .   Best of Luck.   The above URL does not work but this one does http://forums.National Consumer Service.com/index.php?showtopic=133001    [20.1 is where  VCS  lost then 20.2 where they appealed and lost again . But read the whole thread as it may help you in other ways too.
    • Sian Williams from Indonesia takes us through her week during the coronavirus pandemic. View the full article
    • stop doing nolans job for them... there are numerous threads here in the same forum yours is in     no DN info to follow   dx    
  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Please note that this topic has not had any new posts for the last 1622 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hello,I have been disputing with CRS for the most part of this year. My partner and I had a joint gym membership being paid for via my direct debit.

 

We had to move expectantly a fair distance away. It says on the membership it has to be at least 15 miles away from the gym to be able to cancel, which it definitely was over. We sent a letter (unfortunately not signed for but got proof of postage) to the gym, explained where we were and gave them proof of this. I didn't hear anything further and cancelled the DD.

 

Apparently Harlands had been sending letters to our old address. We had our mail redirected and received other post but nothing from Harlands. It wasn't until CRS called and sent a text that I stupidly called them to see what the problem was. They said about the membership was still ongoing and we owed a ridiculous amount of money for the membership plus their fees.

 

They said to email in proof of moving, which I did and never got a response. I also asked that they contact me by email, which they haven't adhered to. I eventually posted it to them.

 

They then said they had cancelled the membership from the date they received the proof but are still chasing £360+. I sent them proof of postage to say the gym had been sent the info, the gym are denying they have received it (or so CRS says) and then decided the method of postage wasn't appropriate.

 

I have since moved again and they don't have my new address. I am already inundated with calls and texts so the last thing I want is further letters. I am worried though because I am taking the landlord of my old property address (the one CRS has) to court as he failed to put my deposit in a TDS or pay back my deposit. I'm not sure if CRS does take me to court that it will affect the money judgement in my current proceedings with my previous landlord? As if they do award CRS then will it be offset from the money judgement I get from my own court proceedings? I'm getting worried and can't just bump them off due to the proceedings still tying me to the property!

 

Sorry this is so long!

Edited by kingsleyfreeman
Link to post
Share on other sites

Hi KF and welcome to CAG

 

First and foremost, this will NOT go to court so your fears are unfounded. Even if it did (which it won't), it would not affect any other court case

 

Have you read other threads here about the lovely Harlands. There are plenty to choose from !!

 

What you will see repeatedly is that they just go on, and on, and on, with their incessant demands. So there comes a time to either ignore them, or to take direct action against them if you have a decent case.

 

You should keep a log of all contact attempts from Harlands/CRS, in case a harassment complaint is made.

 

You should also tell Harlands your new address so you can keep tabs on what they're up to. If they work out you're not at the address, they could use it to get an easy uncontested CCJ.

 

You should also tell them to cease all msgs and/or calls, and keep contact in writing. They'll never accept anything you say, but you need to say it anyway.

 

If you want help with the letter, just shout.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Here's the letter telling them not to harass you via phone, not that they listen, so keep a diary of events regarding their contact with a view of reporting them to the police for the criminal offence of harassment....

http://www.consumeractiongroup.co.uk/forum/showthread.php?387367-Harassment-by-Telephone-**Update-21st-April-2014**%282-Viewing%29-nbsp

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Hello Slick and BB,

 

Thanks very much for your quick replies. I have seen A LOT on this forum regarding them with lots of useful info, I was just worried about anything affecting my current court proceedings. I feel I can now breathe a sigh of relief!

 

Out of interest, has anyone said when/ if they stop?

Link to post
Share on other sites
Out of interest, has anyone said when/ if they stop?

 

They usually stop when they realise that not everyone's as gullible as them, and that they are talking to a brick wall as their puerile missives aren't working!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Hi again and please see the PM I've sent you.

 

Yes, Harlands behave atrociously but it's NOT all doom and gloom.

 

See here about complaining to The CMA and to your local and Harlands local Trading Standards offices - http://www.consumeractiongroup.co.uk/forum/showthread.php?452455-Exercise4Less-Harlands&p=4822215&viewfull=1#post4822215

 

It's about time we got everyone being harassed by Harlands to make complaints. If enough folk do this, it cannot be ignored.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hello, this is the letter I have created based on the templates:

 

Dear Sir or Madam

 

Account No/Reference No: XXXXXXXX

 

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

 

I now require all further communication from your company to be made in writing only. Please note my new contact address on this letter. It is my legal right to communicate in writing under Article 8 of the European Convention on Human Rights and prevents any misunderstanding.

 

I am also of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

 

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and the the Financial Conduct Authority, meaning that you may be liable to a substantial fine and/or other sanctions as they see fit. Be advised that any further telephone calls from your company may be recorded and used in evidence and I expect this harassment to cease immediately.

 

I have provided proof that I ended the membership in a reasonable manner and now consider the matter closed.

 

 

Let me know what you think!

Link to post
Share on other sites

Yes that'll do, send 2nd class and obtain 'proof of posting' which is free from the PO counter.

 

You don't want them thinking that their missives warrant any urgency by sending a response first class.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

I wouldn't waste good money on RM Signed For delivery with Harlands. The free Cert from the PO is adequate proof.

 

Proof of Postage is NOT what got you into this trouble - it was caused by the gym failing to process the cancellation !!

 

What gym is this about anyway ?

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

It's Inspire Fitness.

 

I haven't heard a lot of bad things about them but I think I know what's happened - the gym is in a hotel so I put the gym's name and the hotel name on the address, so I reckon it's gone to the hotel and not been passed onto the gym.

 

But the point is I have provided proof of cancelling the membership and they refuse to acknowledge that a mistake has been made!

 

It's difficult to cancel anyway - after this event I have looked over the membership agreement and the terms for it are awful. If we were still in the same area and either of us didn't have time to use the gym anymore or didn't like it anymore we would have been tied to it still!

Link to post
Share on other sites

Hi KF,

 

If you addressed the letter to the gym at the address of the hotel, then I don't think you've done anything wrong.

 

Let us know when you hear more from Harlands/CRS.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites
  • 1 month later...

Hey guys,Just a quick update - I haven't had any further letters from CRS (yet), but they have tried calling me twice despite asking them not to in my letter, and they have sent texts. I will let you know if they follow with a letter!:)

Link to post
Share on other sites

Forward the text messages to 7226 (SPAM on you handset keypad) This then goes to the malicious calls dept of whoever your network provider is, with a view of fining the companies spamming the networks with their idle messages.

 

Ensure you log their texts and calls in the diary for future reference should you wish to sue them for harassment.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

No worries, this year caggers should lodge formal complaints to Ofcom regarding the misuse of their communications network and the constant harassment meted out by these powerless fools.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Hi KF,

 

Continue to ignore the comm'ns from Harlands/CRS but keep us updated.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites
  • 4 months later...

So long time no see!

 

Thought I would update you all.

 

So, had absolutely nothing from CRS even after giving them my new address but recently I got a text from a solicitor's firm Spratt Endicott (they are real as I checked on Law Society) asking me to ring them. I know it's in regards to CRS as the reference they have for me is GYMXXXXX. What should I do now?

 

Thanks!

Link to post
Share on other sites

Hi KF,

 

Spratt Endicott are Harlands/CRS current pet solicitor. They are nothing to worry about based on our experiences here.

 

I would certainly NOT respond to any text msg but let us know if they write to you at all.

 

Would you know if Harlands/CRS, Zinc or Spratts had written to the old address or do you no longer have access to it ?

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Forward the text message to 7726 (spam) on your handset keypad.

 

Your network provider will forward it to the ICO, who in turn log them, and take them to task when they hit a target number.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Hey Slick,

 

I've learnt my lesson with this mess and haven't replied to their text, no letters have come through yet.

 

Unfortunately I don't have access to the other address to see if they have, but I've sent a letter by recorded delivery to CRS advising of my new address so they have no excuse for sending to the wrong place!

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...