Warm Home Discount: Claim now

[E.ON Company Rep: Malc]

You're welcome Andy and, I agree, let's hope all those who need to register have done so.

 

Malc

[45002]

https://www.npower.com/spreading_warmth/home/warm-home-discount/

[E.ON Company Rep: Malc]

Morning all and as promised, a quick update on our Warm Home Discount scheme.

 

We're looking to open the 2017/18 scheme next month. I'll let you know the exact date as soon as I have it.

 

It's important all eligible E.ON customers register their interest as soon as possible. Unless they do this, we won't send them an application form and they could miss out. Once registered, an application form will automatically be sent when the scheme opens and they won't need to contact us again. Customers can register online through our website now at the link below.

 

https://www.eonenergy.com/for-your-home/saving-energy/need-little-extra-help/warm-home-discount/warm-home-discount-register-interest

 

Alternatively, if they phone, our advisor will register their interest for them.

 

There's more information about the scheme including some FAQs on our website. On the same page, there are details of other ways we try to help vulnerable customers.

 

Hope this is useful. I'll update the thread once I have some more information.

 

Malc

[AndyOrch]

Many thanks for this update Malc

 

Regards

 

Andy

[E.ON Company Rep: Malc]

No worries Andy. Happy to help. I'll pop another update on once I know what day we're going to open the scheme.

 

Have a good weekend.

 

Malc

[45002]

https://www.npower.com/spreading_warmth/home/warm-home-discount/

 

Npower reopens in from June this year https://www.npowerwarmhomediscount.com/

[E.ON Company Rep: Malc]

Morning all and as promised, a quick update on our Warm Home Discount scheme.

 

We're looking to open the 2017/18 scheme next month. I'll let you know the exact date as soon as I have it.

 

It's important all eligible E.ON customers register their interest as soon as possible. Unless they do this, we won't send them an application form and they could miss out. Once registered, an application form will automatically be sent when the scheme opens and they won't need to contact us again. Customers can register online through our website now at the link below.

 

https://www.eonenergy.com/for-your-home/saving-energy/need-little-extra-help/warm-home-discount/warm-home-discount-register-interest

 

Alternatively, if they phone, our advisor will register their interest for them.

 

There's more information about the scheme including some FAQs on our website. On the same page, there are details of other ways we try to help vulnerable customers.

 

Hope this is useful. I'll update the thread once I have some more information.

 

Malc

 

Morning all and, as promised, a quick update. We opened our Warm Home Discount Broader Group scheme for 2017/18 yesterday. Customers can now apply for this to receive payment by 31 March 18.

 

From Monday 19 June 17, we'll start to contact customers who have already registered their interest. We'll send them either a paper application form or email a link to the online application form. That link is below.

https://www.eonenergy.com/for-your-home/saving-energy/need-little-extra-help/warm-home-discount/warm-home-discount-form

 

The discount is the same as last year (£140).

 

I'll update this thread with anything relevant as the scheme unfolds over the next few months. Hope this is useful.

 

Malc

[citizenB]

Thanks for the update Malc

[E.ON Company Rep: Malc]

Thanks for the update Malc

 

You're welcome citizenB. Happy to help. I'll update this thread again as the latest scheme unfolds with anything that might be relevant or of help to Caggers.

 

Malc

[E.ON Company Rep: Malc]

Morning all and, as promised, a quick update about our Warm Home Discount scheme for 2017/18.

 

We've started making payments to customers eligible under the 2017/18 scheme and aim to have them all done by 31 March 18 at the latest. Many, though, will be done well before this time.

 

Hope this is of interest.

 

Malc

[AndyOrch]

[E.ON Company Rep: Malc]

 

No worries Andy. Glad it's useful.

 

Malc

[Heckler]

Morning all and, as promised, a quick update about our Warm Home Discount scheme for 2017/18.

 

We've started making payments to customers eligible under the 2017/18 scheme and aim to have them all done by 31 March 18 at the latest. Many, though, will be done well before this time.

 

Hope this is of interest.

 

Malc

 

I switched to eon a few months ago from EDF and have been getting this for the last 3yrs... where do I apply?

[E.ON Company Rep: Malc]

I switched to eon a few months ago from EDF and have been getting this for the last 3yrs... where do I apply?

 

Morning Heckler and the best way to apply for Warm Home Discount under the Broader Group is online through our website. Here's a link.

 

https://www.eonenergy.com/for-your-home/saving-energy/need-little-extra-help/warm-home-discount/warm-home-discount-form

 

The quicker you apply, the better as we handle these applications on a first come, first served basis. Once we receive a certain number of Broader Group applications, we'll close our scheme for new applicants. In previous years, this was in November/December. Not saying this will be the same for the 2017/18 scheme. It's just something to be aware of.

If, though, you qualify under the Core Group, you'll receive the payment automatically and don't need to apply. Core Group customers are identified by the Department for Work and Pensions (DWP). If you're in this group, the DWP will contact you directly between September 17 and November 17 to let you know. Whoever supplied your electricity on the qualifying date of 9 July 17 will sort out the payment.

Hope this helps Heckler. Let me know if you need any more information as happy to help.

Malc

[Heckler]

OK, applied... also need to enquire about the cavity wall insulation as I have none at all and it gets really cold in the winter.

[E.ON Company Rep: Malc]

OK, applied... also need to enquire about the cavity wall insulation as I have none at all and it gets really cold in the winter.

 

That's great Heckler. Hope all goes well with your application.

 

We might be able to help with your cavity wall insulation too. Have you heard about the Energy Company Obligation (ECO)? This is another Government led scheme to help people who qualify with energy saving stuff like cavity wall and loft insulation. There are more details including an application form on our website at this link.

 

https://www.eonenergy.com/for-your-home/saving-energy/need-little-extra-help/home-improvements

 

Hope this is of help Heckler.

 

Malc

[E.ON Company Rep: Malc]

Afternoon all.

 

 

 

A quick heads up for any of our customers still waiting for their Warm Home Discount payment for 2017/18. Although most of these have now been paid, there are still a few payments left to make. These will all be paid by the end of this month. Although the 2017/18 scheme has closed, customers can register an interest in the 2018/19 scheme. This can be done online through our website or over the phone.

 

Hope this is useful.

 

 

Malc

 

 

Malc

[AndyOrch]

Many thanks for the update Malc.

 

 

Andy

[E.ON Company Rep: Malc]

No worries Andy. Happy to help.

 

I'll update again later when I've more information about the 2018/19 scheme.

 

Here's the link to our website for any of our customers who want to register their interest.

 

https://www.eonenergy.com/for-your-home/saving-energy/need-little-extra-help/warm-home-discount

 

Don't worry if we don't reply straightaway. We haven't finalised details of the 2018/19 scheme yet but we'll be in touch by the end of summer 2018 once we know what's happening.

 

Thanks.

 

Malc

[Heckler]

I had my WHD applied back in Oct and this actually caused me more problems that it solved.

 

Because it was applied so early when the weather was mild and my heating wasn't even turned on until late Oct...

it meant that Eon kept my DD artificially lower and then just before Xmas decided to double and the entire WHD was sucked up with the autumn bill and of absolutely no use during the cold winter months.

 

So my question is...

how to stop that from happening again this year.

 

I can't afford to have my DD more than doubled especially when my heating is turned off from mid/late April until around Oct and the only gas I use is for hot water.

 

My other alternative is to switch back to EDF who at least paid the WHD around Feb/March when the winter quarter bill is actually due.

[dx100uk]

doesn't make any odds when they give you it????

[Old Cogger]

then do not pay by DD = take back control yourself, and pay regularly into the account and do a final adjustment once bill received if DDs are not working for you,

[Heckler]

then do not pay by DD = take back control yourself, and pay regularly into the account and do a final adjustment once bill received if DDs are not working for you,

 

So your answer is do cancel the DD and lose out on the discount which I think is about £45 a year?

[Heckler]

doesn't make any odds when they give you it????

 

Is that actually a question or a statement with superflous ? added?

 

Assuming it's a question... which doesn't make much sense to me... I switched to Eon back in April 17 and they checked my average useage over the last couple of years and determined that my monthly DD was going to be £46.50. It's just me in the house most of the time and gas is only used for heating and hot water. Cooking whilst electric is managed as efficiently as possibly with the use of a small convection oven and a halogen one... Whilst they may use more electricity when in use, the cooking time is greatly reduced, so ends up saving money. Then I have more than one computer, a home server which is mostly low power and a gaming rig with 3 monitors... all low power LED ones. All bar one TV is LED and the one that isn't, is for the spare room and switched of 90% of the time. I'm normally away from home for an average of 60hrs a week with most things shut down and/or switched off... and aside from one halogen 4 spot in the kitchen, all lightbulbs are low energy ones or LED ones. I do have a single touch lamp with an incandescent bulb... I did buy LED ones for it, but although they claimed they were dimmable bulbs, they didn't work in a touch lamp.

 

I try very hard to manage my energy useage, loft is insulated to 250mm and the walls have insulation in them.. but it doesn't fill the whole cavity as I applied for a grant to have this done and they found there was perhaps 2-3 inches in there already. As I redo each bedroom, I am sealing as many air gaps as I can around joists with expanding foam, as well as around new windows as they are installed... I'm also looking into the possibility of adding expanded foam insulation into the cavity, as although it would compress what's already there... it will still end up being double the current thickness. Just need to do the sums on cost and performance to see if it's a viable solution.

 

My previous energy bills varied from £45-60 per month depending on how cold a winter we had and with EDF and the WHD it balanced out even more because I didn't have to worry about using the heating when ever it was required (gets put in frost mode if I'm away for more than 24-30hrs) The WHD added to my energy account was always towards the end of the winter months... this time with Eon it was applied late Oct... and because they set my initial DD lower than I think it should have been... as soon as my heating started getting used... that WHD money was swallowed up entirely through the end of Oct and Nov and in Dec I was told my DD was going up from £46 to £89... I got this reduced to £72 because I knew I was going to be away over xmas & new year (10 days) and I was also away for a week early Dec. But because that WHD money had already been swallowed up... my winter fuel bill is now due and it's horrendous and will be hard to pay.

 

All I want to know really... is if the WHD can be left until the end of Jan/Feb before being applied to my account to avoid this problem happening again... Because my current DD is now way too high and come April/May when I turn the heating off... my gas use drops to just a few pounds a month and electricity use drops slight due to not needing much lighting turned on... But due to my tech uses and cooking... the difference isn't that much really.

 

If Eon are just going to do exactly the same thing again next time... I'd be better of switching back to EDF again once my tariff ends at the end of April.

[AndyOrch]

I think the point others are making Heckler there is absolutely no connection to your usage or DD...its a one off payment to assist with your fuel payments...so in reality its irrelevant whether you get it Jan feb or July Aug...its simply a credit to your account ?