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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

Got a month long sick note because of stress caused by SEETEC


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The correct process if you are sick while on JSA is to report this fact to the Jobcentre and complete the appropriate form. The rules about this have just changed - I'm not 100% sure what they are.

 

Anyhow, the sanction will not apply to your ESA payments, and it will take a couple of weeks for your claim to get up and running.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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the sanction would apply the next time u return to jsa though

 

it may be worth investigating a mandatory reconsideration and then appeal

 

remember timelines!!!

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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I got a letter today from SEETEC saying I should go back in for job search. It's dated from yesterday. On Monday I handed in my sicknote to the receptionist, I thought they would at least look at the note. And I siigned off on Monday too. I will ignore this letter as I am no longer on JSA.

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How am I autistic?

 

That poster was just trolling - I removed the post as we don't allow that sort of stuff here.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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yeh not to worry about seetec casper if you got sick note for ESA and you already signed off you donnt have to do anything with them or go back while on ESA id ignore there letter as u have done as its incorrect (crossed in the post) when I got my ESA I just left jcp and signed off with immediate effect with my jcp advisors knowledge and ESA may take few weeks to get up n running but will be all backdated

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They'll probably try to get you to stuff whilst you're on ESA. (they did with me, including sending me a text on Monday morning telling me I have an appoinrment at Tuesday 9am with them) But you don't have to do anything.

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Oh and can someone help me? The lady who signed me up to ESA gave me the address to send the sicknotes as the letter plus posting the notes back would take too much time.

The reason I haven't sent the sicknotes yet is because I thought I misheard the address.

 

She said 'Wellingborough Benefit Centre, Post Handling B, Wolverhampton WV99 1DZ and gave me the free postage numbers(I don't know whether I should post that on here, but I won't)

It's the posthandling site B that I thought I misheard, am I right?

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Different areas of the country have different benefit processing centres, so we can't tell you the correct address. Best bet would be to contact your Jobcentre and ask them to confirm it - make sure they know you want the address for ESA. And have a pen and paper to hand.

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I checked online and there is a Posthandling site A with the postal address and everything so I presume that there is a Posthandling site B.

 

Very probably. Depends on how sure you are of your recollection. If you send things to the wrong DWP address it will usually get where it needs to be eventually, but it might take longer.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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Just some random woman.

 

So you didn't write down the name of the lady you spoke to and the time of the call? To protect yourself, you should always make notes and keep communication in writing wherever you can.

 

HB

Illegitimi non carborundum

 

 

 

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PIP was mentioned on the first page. It's for people whose disablity has lasted for 3 months and expected to last for another 9. If your stress has been caused by Seetec, I can't see how you'd get PIP.

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