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    • Hi Everyone, hope you are all keeping well in this strange new era.   On the 17th Sept, my friend booked a delivery to send a parcel to the USA, a vintage sewing machine. The collection and delivery was booked through MyParcelDeliver.Com, and UPS was the chosen courier. They collected it about four days later.   He paid for additional insurance along with the transportation of the item, to the tune of £128.75.   He packaged the parcel very well, packed with bubble wrap and paper and also styrofoam so that the sewing machine was safe in the box. He placed some plastic wrap over this, and he then sealed the box with tape. He videoed this for the buyer, so she could see how well he had packed the item because they were both concerned about the package being well protected.   The item arrived in the USA a few days later. The buyer instantly notified my friend that the parcel packaging was damaged, showing stress from water and general mishandling, and the item was also damaged in various parts, mainly the casing and the base.   He complained to MyParcelDelivery.Com on the1st October, they responded with 'You need to contact UPS...', which he did and also the buyer contacted them and got a response on the 2nd October.   UPS informed the buyer they would like to come and take a look at the packaging and the item, and this is the last she heard from them, she has called them several times, and always they say someone will call tomorrow and no one calls. She called my friend to ask if he could call them too and chase them up, he is Italian, and though he speaks English generally well, he asked me to talk with them on his behalf because he felt they were not listening to him or that he was missing something.   I spoke with them on the 26th October, they said they had sent my friend an email about this, we checked all of his emails, junk/spam too. There is nothing in there, I asked them to resend it, but nothing has appeared despite them saying they have sent it, we know they have the correct email address because they sent a message on the 2nd confirming they are looking into the claim of a damaged package, they also said they were planning on calling the seller 'again' on the 27th, which of course never happened, which she confirmed with me on the evening of the 27th.   Now it would seem to me that MyParcelDelivery is trying to say it has nothing to do with them, despite the booking being made through them, UPS US are pretending they are doing something but have so far done nothing, and we have heard Zilch from UPS UK.   I would like, if possible, some guidance on how to go about getting this resolved because this is just not right, the agent/courier have had their money, but the seller and buyer have been the victims of poor service and damaged goods.   If anyone could point us in the right direction on how to tackle this and get some redress for this, then I would be most grateful.   Thanks and kind regards   Mr B                 pox.pdf
    • From December, NS&I is phasing out posting warrants - a type of cheque - to winners. It instead wants bondholders to provide bank details so it can pay the money into their account. View the full article
    • Hi. As you can probably presume by the time this has been posted, I am annoyed. Long story cut short is we bought a new build, got a professional snagging company to come in and make a list of things that needed doing and am now still in the process of liaising with painters / electricans, etc. There has been significant disruption with arranging to be in to help guide the various workmen, etc, let alone the complexities of Covid to deal with as well as having two small children. Tonight we were up until quite late having to prepare things for a painter to come tomorrow to fix all the awful painting and marks on walls / poor finishes, etc. This has (and has had over the last few weeks) had a knock on effect with being tired, work being affected, let alone sooooo much time wasted on discussing the various elements with the developer (who hasn't argued with any of the painting, poor electrics, etc that has to be done). My question is has anyone ever claimed redress for all the wasted hours that have to be spent on doing things like this because a developer rushed to get a house ready on time?
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Claiming as a single person but living with someone


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I too have stupidly done the same thing Scotia39.

I had my partner move in April of this year and been claiming as a single parent. He earns less than me 14,000pa and has been paying the rent on the house.

Had a letter today from HMRC and they want bank statements, bills etc....everything in my name still but just so wish id told them. Feel ashamed of myself .

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Hello and welcome to CAG.

 

I've started a new thread for you because it's best that everyone gets advice on their own specific issues. Please have a read around the forum because we have lots of threads on benefit overpayments.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Thankyou HB.

Can I just check with you, do I need post it as a new query? Im sorry ive never used a website like this before so not sure.

I just wanted a bit of advice and hopeful reassurance as feeling quite ill .thankyou

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Hello everyone

 

After much searching online today decided that this would be the best one for advice by non judgemental people.

 

I have been claiming tax credits both working and child tax credits for 6 years as a single parent , which indeed I am.

In April of this year my partner had to leave his rented home and he moved in to mine.

I informed the council and immediately stopped getting the housing benefit and the 25% single person council tax claim.

Im ashamed and very embarrassed to say I did not tell HMRC.

I have now received a letter asking for bank statements, utility bills etc so will clearly see that my partner has been paying me each month an amount which fully covers the rent.

 

My question is, if anyone can tell me , what is likely to happen to me. I feel very angry at myself :evil:

Thankyou for reading

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This is a start for you and a good one. 6 years is a very long time to have done this. The amount could be significant and this may be seen as 'so serious' there are a number of options open to HMRC which includes penalties and prosecution in a criminal court.

 

There are a few options for HMRC on how they can recover the overpayment too. If you are called in for an interview under caution (IUC) you should always make a full and frank statement. Depending on the amount the amount of time it will take to recover could be substantial.

 

You could get sanctions and lose the ability to claim benefits in the future too. I will post this up when on a PC...

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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This is a start for you and a good one. 6 years is a very long time to have done this. The amount could be significant and this may be seen as 'so serious' there are a number of options open to HMRC which includes penalties and prosecution in a criminal court.

 

There are a few options for HMRC on how they can recover the overpayment too. If you are called in for an interview under caution (IUC) you should always make a full and frank statement. Depending on the amount the amount of time it will take to recover could be substantial.

 

You could get sanctions and lose the ability to claim benefits in the future too. I will post this up when on a PC...

 

OP said partner moved in April.

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Hi Mikey,

 

Thankyou for your reply, and im sorry if I didnt explain properly.

I was on my own for 6 years ,, but my partner moved in in April this year and I have been wrongly claiming as single since then.

Popperx

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Thanks for the update. When HMRC asked for your statements they may be seeing if you provide a false document, by this I mean the may have already had this information by asking your bank and have it already. Please don't be tempted to do this as it could cause more issues in the future.

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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April is only eight months ago and still part of the current tax year. Whilst there is probably an overpayment, I wouldn't get worked up about it. At the worst, HMRC will want the overpayment paid back in full but you will be able to negotiate an affordable repayment plan.

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