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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Identity Revealed Online


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You need to be less vague about these hate crimes otherwise we won't know if there is any cause to involve the police.

The hate crimes are racial abuse, but I had no part in it. I wasn't present when they took place and I have nothing to do with it. The person responsible is trying to shift the blame on to me in an act of vengeance. I doubt anything will come of it.

 

This isn't the issue. My issue is with a restaurant owner, who has passed my details onto this person. Apparently there is nothing I can do as I don't have solid proof.

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STS

Your issue seems that you have a big bee in your bonnet about the restaurant.

If the other claims will come to nothing then, move on.

 

Leakie

 

Reading between the lines. They booked a restaurant, there was a problem with some members of the party, with allegations of some racist comments being made, a negative review of the restaurant was placed online and the argument has continued online.

 

Best way to stop the argument, is to not take part in it. Ignore any further comments from those supporting the restaurant, unless they are committing crimes and ask websites to remove your personal information. Within a few weeks, it should be behind you.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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If you want advice on your thread please PM me a link to your thread

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STS

Your issue seems that you have a big bee in your bonnet about the restaurant.

If the other claims will come to nothing then, move on.

 

Leakie

No. The issue is that this man is still trying to get revenge against me months later. I had moved on and thought this was all in the past. This man has different ideas. One of his mates posted my contact details on Twitter last night and I had to have it removed. I am not the one doing this now am I?

 

What's the point of coming into this thread to insult me when you don't have a clue?

 

Reading between the lines. They booked a restaurant, there was a problem with some members of the party, with allegations of some racist comments being made, a negative review of the restaurant was placed online and the argument has continued online.

Wrong.

 

Best way to stop the argument, is to not take part in it. Ignore any further comments from those supporting the restaurant, unless they are committing crimes and ask websites to remove your personal information. Within a few weeks, it should be behind you.

These people are showing no signs of giving up and, given recent events, I will be contacting the police for online harassment. I have not been taking part in any of it. I am only monitoring their actions.

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Where does the racial issue come into this ? You mentioned this, but i cannot remember reading why this is the case.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Official complaint to the Police for Harassment, if necessary they can get a court order forcing whichever online sites have been used to provide evidence of what the guy was posting, even if deleted.

 

Report the company to the Information Commissioner for breaching your data protection by identifying you.

 

Anything the guy or his friends do online, take screenshots so you have the evidence even if they then delete.

 

You could send the Restaurant owner a text, email or letter asking them to stop the harassment etc, in the hope of triggering a reply where they incriminate themselves, thus giving you some nice evidence for the Police etc.

[sIGPIC][/sIGPIC]

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STS

 

Sorry if you took my post the wrong way,

I am not very good at putting things in writing.

 

I was using something that happened to me along time ago, I would not let it go,

In the end it was making me ill.

 

I had too leave it and it died out on it's own as they were not getting the satisfaction of me taking the bait.

They soon got bored and I was left alone,

 

Unless what they are doing is criminal, I would not rise to the bait.

 

With regards to this site and advise. It is a self hep site and opinions will vary,

some times you will get advise you do not want to hear, but it may be the best way forward.

 

Leakie

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Not sure if my experience is relevant, but towards the end of last year I received a poison pen letter through the post. Due to the contents, I had a pretty good idea who had sent it. I contacted the police, who said that even without concrete evidence, they could approach the individual and issue them with a PIN - an intention notice that they believed this person was about to commit a crime (2 occasions of malicious communication would constitute a crime). For various personal reasons, I decided against police involvement at that time.

Perhaps you could talk to the police and see what they suggest?

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