Jump to content

 

BankFodder BankFodder


  • Tweets

  • Posts

    • I’d not read the final response in my cloud notifications, infact I did not receive the original response until it landed on my doormat on the 01/11/2018.
    • Here’s a posting of my ruling from the ombudsman       
    • Thanks for telling us the story. It's really very shocking. I spaced and punctuated your post a bit – and I'd be grateful if you could space things out properly in future because it's very time consuming. Solid blocks of text are very difficult for people to read and it puts them off. Have you got the letter threatening you with libel please? Please could you post up here in scanned PDF format. We may as well have a laugh. It seems that there are lots of similar experiences with this company – and this issue of the system being choked with debris has come up very often and seems to be the standard excuse.
    • In March 2016 I took out a boiler from a shade greener on a conditional sale for 10 years was approximately £40 per month for 10 years   It sounded a bit expensive but they advised that all parts and labour would be covered over that 10 years. Also an annual safety check which sounded great as it took away the worries of the boiler breaking down and replacing with expensive parts.  Plus they said they would power flush it so I went ahead.   And also they had a call out of a maximum of waiting 24 hours.    The whole installation and power flush took approx 4.5 hours. I didn’t have any problems until 23 months later when the hot water was playing up and I was told when I rung that if it was debris in my boiler that the visit would be chargeable. I advised none of this was mentioned when I took the agreement but they was insistent. As it happened I was due a service within a couple of days so they did the visit and said it was debris and they cleaned the heat exchange plate as a gesture of goodwill. Approx 6 months later started having intermittent problems with hot water so I called again and was told by an advisor over the phone that it was my heat exchange plate which was blocked due to debris and I would be charged.  I asked the advisor if he was a gas safety registered engineer and he said he wasn’t so I asked how he could be making such technical diagnosis’s over the telephone and I asked why the boiler would be blocked with debris when a power flush is supposed to last 5-6 years, I also asked if they cleaned the filter on a boiler service which they said they didn’t and they didn’t have to. I got my own gas engineer to check and it was a different fault and rang back and they sent someone out. I made a complaint to Asg and i posted on social media about the disgraceful way I was spoken to on the phone and their service in general only to be sent a letter threatening libel on me and I had two days to sign a letter promising I wouldn’t post anymore on such platforms. Hence i didn’t sign and the Facebook group was changed to private however within 24 hours staff members of Asg tried to infiltrate the group and when I raised this with Asg they banned me from using the 24 hour call out facility and would only allow me to communicate by recorded delivery as I’d been abusive and threatening to staff which they apparently had proof of to provide to the courts if necessary. I did a sars request to asg to request said copper of emails and call recordings to which they couldn’t supply so I made a complaint to the information commissioners office who in turn raised this with asg who admitted they in fact did not have these (because it never happened). Also it transpired that my boiler wasn’t fitted to gas safe regulations/building regs/manufacturers instructions to which asg denied (the flue was discharging into next doors garden). Asg sent their head engineer round who got my tenant to sign documents (with my name in the boxes) to say their was no issue with the flue even though this had been raised several time’s. I also found out there was a charge registered against my property which prevented me from remortgaging even onto a better rate that was never mentioned when I signed up. I took these issues to the financial ombudsman who looked at the case and in the meantime I got gas safe to inspect the boiler who confirmed it wasn’t legally compliant after my solicitor checked the boundaries of the property so the ombudsman ruled in my favour that they should wind down the credit agreement, remove the boiler and pay me £400 compensation. As asg had many opportunities to rectify the issues and chose not to, they also didn’t believe that the boiler flush was done to a correct standard as after researching it should take 2 days to fit a boiler and do a complete power flush. I have never dealt with a company like a shade greener in my life and sincerely hope that telling my story that no one falls foul to these again.    
  • Our picks

Chocoholic77

Letter received from DCBL regarding PCN from NGPM from 18 months ago!

style="text-align:center;"> Please note that this topic has not had any new posts for the last 1602 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I've received the following letter from DCBL Certificated Bailiffs & High Court Enforcement saying that my overdue debt of £180 to New Generation Parking Management (NGPM) has been assigned to them to recover.

 

The letter is printed on really poor paper and looks like it's been printed on a teenagers printer in their bedroom where the ink is almost running out.

 

The letter is titled "Notice of Debt Assignment" :-

I have this letter on my Flickr account but this website won't let me put links in any posts.

 

This was for a parking charge notice (PCN) from back in early summer 2014. I ignored the first ever letter saying I had to pay this and I never received anymore letters.

Then over 18 months later, today this letter in the link above arrived on my doorstep.

 

So now what do I do?

I read other posts etc. And they all seem to say that once it gets to the debt collectors stage to totally ignore everything and not to contact them in any way. But is this at that stage now? Or further on. Is this a further scare tactic or actually serious?

 

Their website on this new letter shows that they were on the TV program "don't pay, we take it away".

 

Any advice would be great appreciated.

Share this post


Link to post
Share on other sites

Hello and welcome to CAG. The forum guys should be along later with advice for you.

 

If it helps, you can upload documents even if you don't have enough posts here. If you click on the word upload in my post, you should find a link that takes you to instructions.

 

My best, HB


Illegitimi non carborundum

 

 

 

Share this post


Link to post
Share on other sites

keep ignoring

this is there DCA wing

no legal powers at all.

 

 

and go read this thread

 

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?454888-dcbl-notice-of-enforcement-re-New-Generation-Parking-charge-notice&highlight=DCBL


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

Share this post


Link to post
Share on other sites

This is simple fraud, read ther thread in the bailiffs section on the sma issue.

Share this post


Link to post
Share on other sites

Hi and welcome to CAG

 

Please read this thread

http://www.consumeractiongroup.co.uk/forum/showthread.php?454888-dcbl-notice-of-enforcement-re-New-Generation-Parking-charge-notice&p=4814395&viewfull=1#post4814395

 

Have a look at the uploaded images and see if the correspond with yours


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...