Jump to content


  • Tweets

  • Posts

    • If Labour are elected I hope they go after everyone who made huge amounts of money out of this, by loading the company with debt. The sad thing is that some pension schemes, including the universities one, USS, will lose money along with customers.
    • What's the reason for not wanting a smart meter? Personally I'm saving a pile on a tariff only available with one. Today electricity is 17.17p/kWh. If the meter is truly past its certification date the supplier is obliged to replace it. If you refuse to allow this then eventually they'll get warrant and do so by force. Certified life varies between models and generations, some only 10 or 15 years, some older types as long as 40 years or maybe even more. Your meter should have its certified start date marked somewhere so if you doubt the supplier you can look up the certified life and cross check.
    • No I'm not. Even if I was then comments on this forum wouldn't constitute legal advice in the formal sense. Now you've engaged a lawyer directly can I just make couple of final suggestions? Firstly make sure he is fully aware of the facts. And don't mix and match by taking his advice on one aspect while ploughing your own furrow on others.  Let us know how you get on now you have a solicitor acting for you.
    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Grievance still not completetd


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3087 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all,

 

I had cause in January of this year to raise a grievance about a colleague.

To explain, I work alone on a long shift and take over from a person who has worked an identical shift during the previous night (ie we cover a 24 hour period)

When I arrived, and he eft, I noticed that he hadnt performed the work that he was supposed to do. This had happened before, but on this occassion, I decided to complain about him, and took photographic evidence to suppport this.

 

When my manager interviewed me, which was about 4 weeks later, he viewed the pictures, and also cctv footage, which I also had a view of, showed the person who I was complaining about, performing an act which would be described as theft. I wont go in to what the incident was, as it is not pertinent, but I upgraded my complaint of harrasment and bulying, due to him leaving me to do his work, to an allegation of theft.

 

The manager did not interview the other employee until July, with no explanation to me as to why the timescales for grievance procedures had not been adhered to.

Following the interview, the manager came and 're-interviewed' me in Septemeber. At the start of the interview, I asked if the other person had admitted to my allegation and the manager confirmed that he had indeed admitted it. When I claimed that this should surely be all that he required to make a decision on the incident, the manager said that it wasnt because the other employee, during the interview had made counter allegations about me. These included me allegedly holding him against the throat and threatening physical injury. He also gave the manager a number of random covert voice recordings of competely unrelated conversations between the other employee and myself. the manager said that even if they were damning towards me, that they could not be used as evidence.

Since that date., I have sent three emails to the manager requesting a copy of the notes of this interview, and he has complately ignored all of them.

Whwether it is pertinent or not, the other employee brings in a lot of revenue to the company by way of issuing ticket enfocement notices on cars.

 

My question is, what can I do as an employee who works alone, and is not in a union to get a resolution to this issue?

 

I have worked there for just over two years now.

 

thanks for reading this

Link to post
Share on other sites

WHat do you want to achieve?

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

Im not sure why you would ask me what I want to achieve.

 

I am asking what I can do to make the manager finish doing his job, and if he doesnt, then what can I do about it. Its nothing to do with achievement.

Link to post
Share on other sites

What outcome do you want from your grievance?

 

What does "Manager finish doing his job" look like?

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

Sorry, misunerstood your comment.

 

I would expect that the manager would complete all of the paperwork,and then make a decision on whether there was a case to answer for the other employee, and if so, take relevant action.

Link to post
Share on other sites

I think first of all you have to realise that if the manager takes action you are not entitled to know what if any action is undertaken.

 

If however bullying and harassment continues then you need to follow the next stage.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

Sabresheep, your comments are not pertinent or helpful at this stage. I havent mentioned wanting to know about any action, although I would ultimately be entitled to know that the matter has been 'dealt with'

How could any action have been taken before the initial paperwork has been completed?

 

My question on here, is how can I get my manager to stop ignoring my request for notes, and the get the matter progressed to some sort of completion. I also mentioned an allegation made against me regarding an assault, which hasnt been investigated either.

 

Can a manager just decide to stop investigating and ignore correspondence, with no comebacks on him?

 

I may be wrong, but this just seems as though he doesnt want to finish the case and hopes if just goes away.

Link to post
Share on other sites

what's it to you if the manager chooses to act that way? What impact on your life? You seem very over interested.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites

Is this comment for real?

 

I have approached my manager in the correct prescribed way with a perfectly legitimate complaint.

 

It has taken ten months for him to do nothing and then ignore me (which is a form of bullying itself)

Link to post
Share on other sites

It's none of your business how he handles his staff if it has no impact on you, and I cannot see where it does other than you are a bit peeved.

 

So unless there is a specific thing that impacts your life that you need changed, my quite quite serious advice is to wind your neck in, or get promoted so you can deal with it as you see fit.

  • Haha 1

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites

Being an ex- Trade Union rep i have to agree with Emnzzi (It has been known):wink:

 

You have absolutely no right to know what investigations, conclusions or sanctions are being carried out against this other individual.

 

That is a management position and you are simply a front line employee

 

Even if you raise a complaint of bullying you are only entitled to know what steps have been taken by management if proven to address that bullying issue against yourself. You have no right to know what the investigation or conclusions have reaached with your (Allegations) or this other individual

Edited by obiter dictum
Link to post
Share on other sites

If your version of "Being Helpful" = telling you something you want ot hear even if its not really practical, correct or pragmatic, than thats your problem. Not mine.

 

The answer is yes

 

The manager can chose to halt an investigation if he believes there is no further case to answer.

 

Alternatively the manager may be trying to do you a favour due to the counter allegations. They may feel that if they push your complaint then they will have to deal with you formally as well.

 

They are also under no obligation to give you notes of the meeting with the other colleague and your right to information regarding what was said is small unless they decide to formally investigate your conduct.

 

Alternatively a full subject access may give you what you seek but that will cost you £10 and take upto 42 days and even then may have a lot of information redacted due to DPA concerns of the other colleague and will only add to further frustrate your working relationships.

 

What does your T+Cs say regarding grievances? Who would you appeal to as that would be your next step.

 

BUT

 

May not be the wiser course of action.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

two more missed points.One of you comes across as a Troll by the way

 

Surely I am entitled to have my grievance heard within ten motnhs, which is my original question

Link to post
Share on other sites

I've no idea what your grievance is and what you want done

 

They were not doing work - are they doing it now? if so, job done.

Bullying and harassment - no one has bullied you from what I can see? They have said you may be a bully but haven't taken it further - keep your gob shut is my counsel there

Theft - none of your business

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites

Being an ex- Trade Union rep i have to agree with Emnzzi (It has been known):wink:

 

 

Blimey mate! :wink:

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites

Well this thread wins the monthly "How to get help on a forum" award for me :)

 

"My question is, what can I do as an employee who works alone, and is not in a union to get a resolution to this issue?"

 

Step 1. Raise another grievance with a higher level manager.

 

"Surely I am entitled to have my grievancelink3.gif heard within ten motnhs, which is my original question"

 

Yes you are correct, you should have, they didn't (in your opinion), go back to step one above or put up and shut up, there's you two choices.

 

"It has taken ten months for him to do nothing and then ignore me (which is a form of bullying itself)"

 

Not on any planet i've visited lately, it may be failure to follow their own procedures but bullying, nah, take that approach and you'll quickly become captain Ahab in their eyes.

Link to post
Share on other sites

To be honest and just my own opinion on the facts presented:

 

I think the reason why the grievance has been put on the back burner is the immediate line manager is trying to protect him for some reason from a yet undisclosed disciplinary possibility (Do not make waves)

 

My advice would be to keep quiet

 

But that is just my own opinion

Link to post
Share on other sites

Thanks to everybody for the advice.

 

To be clear, I have only requested the notes of MY meeting, nobody elses!

 

I was brought up with relatively good manners, and asked this question on this site, in good faith, as it was always supposed to be a source of advice, some that you would want to hear, and of course, some that you wouldn't, which is fine.

 

It is quite obvious that some of the comments made from individuals who have not read the original post properly.

 

I would welcome an investigation about myself regarding assault, as there was another employee present at the time that the incident was supposed tom take place. iI didnt feel it neccesary to put this into the OP becuase if i had assaulted the other employee i would have stated that, and would not be asking for advice, as I would expect to have been sacked ten months ago!

 

As previously mentioned, I agree with some answers and disagree with others, which, as stated, is fine, its sometimes about opinions taken from the details that i originally provided, but what irks me more than anything, is somebody who thinks that because they are hiding behind a keyboard, can tell me to 'keep my gob shut' or 'wind my neck in'

 

would this person speak to me face to face like this ?

 

Once again, thanks to all (but one) for your comments and opinions

Edited by citizenB
removed unneccessary rant
Link to post
Share on other sites

two more missed points.One of you comes across as a Troll by the way

 

Surely I am entitled to have my grievance heard within ten motnhs, which is my original question

 

You say you had a meeting, thus it was heard.

 

What you are entitled to know is if there was an outcome or no further action (Even if they cannot state the outcome)

 

Also I have given you an answer on how to get your notes. EG the full subject access request.

 

Your OP reads as if you wanted the notes from the meeting where the other employee made counter allegations.

 

Whilst you would welcome any investigation into your own alleged conduct, that is down to the employer to make that decision. And remember, the allegations do not need to be proved, only that a reasonable person could say it probably happened. The burden of proof in employment legislation is set very low. Again, may be a reason why your employer is trying to protect you.

 

Regarding the Trolling comment

 

Likewise, I spent a long time as a Union Rep and Union Officer that used to fight every battle. One thing you learn over time is that sometimes you have to measure up what you want to achieve vs the prospects of how relationships may go south. I would be doing a disservice if I gave advice without the warning of possible consequences.

 

Emmzzi is just being pragmatic albeit in more direct way than I am :D

 

We also lack the information regarding the grievance procedures adopted by your company. This also hinders advice. If the appropriate time scale elapsed, you should of tried informally chasing it, and then formally lodging an appeal.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

OP, all your comments come across as very confrontational and perhaps you manager thinks the same so has decided to just say nothing and hope it all dies down. You can do a SAR rergarding the voice recordings and CCTV but where do you hope to go with it? As another ex-TU rep and sometime employer/owner of a small business I would have considered what you have said about bullying and harassment and tried to avoid making an issue from it as to be honest it has no legs as described. you can force your employer to follow its procedures but if there is no resolution that can be quantified for the grievance it is difficult to say what would be achieved.

If you were suffering as a direct result of your colleague's failings I could see that it would be worth pursuing but fromwaht you say there has been no personal detriment. Continue to push and you might see an old fashioned example of "management's right to manage" which was never popular, even in it heyday.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...