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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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JSA, New claim lost causing bank charges...can I claim against the job centre?


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Hi, applied for jobseekers allowance and was told it would take 4 weeks, they lost my new claim and it took 7 weeks. they admitted losing original claim. can I claim back from them the bank charges i accrued due to their maladministration?

Have sent a letter requesting a refund. Can anyone help? Have looked on this site but not found any relevant threads.

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Might not be as easy as you imagine. Had they refused your allowance

you would not have been able to claim at all. On top of that, if you have to take them to Court as a last resort, could they take away your allowance

for some reason, and if so, would it be worth going that far?

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I did ask nicely at the bank and they said it was not thier fault lol.

I am currently claiming the last six years bank charges because they are illegal.

I now have a job and am off contributions based allowance so nothing to lose there.

Is it being greedy to get them back twice?

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Well the money would be nice as i am skint and the job centre lost my claim so they are at fault here. The bank charges are illegal. I may not get either but why not persue both? It may not be morally right but where do i stand legally.

 

Has anyone taken on the job centre before? They seem to me to be very poorly run and could do with a shake up. The fact that they may be going privatised shouldnt be an excuse to run inefficiently.

 

I was led to believe this was a consumer ACTION forum???:confused:

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How do you stand legally? If you get your charges back from one of them, to

pursue the other would be fraud, since you are knowingly attempting to

recover money that you know has alrady been paid.

 

It is up to you which one you reclaim the money from, but the bank is the

one from which you have the stronger chance of winning.

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Is it being greedy to get them back twice?

 

It is fraud.

 

Unfortunately JSA is administered by a government agency and is not subject to any contractual agreement with its "customers". This makes any claim for a refund of charges from the Job Centre would therefore be infinitely more difficult than from the bank....which of course should not have charged you anyway.

 

However, complaints against the Job Centre can be made to the Parliamentary and Health Service Ombudsman:

 

Parliamentary and Health Service Ombudsman - home

 

Of course, you would have been expected to make an official complaint to the Job Centre first.

 

Any compensation claim would have to take into account whether you have claimed against the bank. If you have, then (as mentioned above) you would be liable to a fraud charge if you attempt to claim the fees back from the Job Centre.

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Great thanks for that, being skint I was hoping to get some cash asap and the job centre do have some leaflet refferring to their maladministration and that if you write a complaint they have a fund to help you back to the situation you were in before their error. i was hoping i would get something from them soon as claiming back bank charges as we know can take some time.

 

I certainly dont want to commit fraud.

 

Now im kinda hoping they dont pay up then as my claim against lloyds tsb may get complicated (only at statement request stage so far)

 

Please if anyone has asked for refund due to maladministration by the job centre could they let me know?

 

Thanks.

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Hi

 

There is a way to get Charges back from the Jobcentre, through the complaints process, however it is called a 'compensation payment' and administered through the Special Payments scheme.

 

You would have to provide your bank statements for the period covered by the charges. Only charges solely and exclusively attributable to the 'error' would be considered.

 

You have to put this request in writing, stating request for compensation. It gets referred to a Special Payments team for their consideration.

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Been through the system. Keep going... it works !

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From my experience, it takes about 2 weeks, though all the information has to be there. Any info missing would need to be written out for. This delays things.

 

My advice would be to collect your bank statements for the whole period when the charges were applied and then start listing in date order all your conversations / contacts with DWP. Be specific on names, sections etc who you spoke to, in particular the bit about the claim being lost, and this being admitted.

 

Address your letter to the Manager and be specific in the title.. "Request for Compensation.. " and enclose everything to support your claim.

Been through the system. Keep going... it works !

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  • 4 weeks later...
Thanks ukdickie31

 

I knew i had read something like that somewhere, I have written a letter and enclosed copies of the relevant bank statements. Any idea how long it takes for a reply?

 

 

 

.....So what happened ??

 

 

any news?

 

Dickie :)

Been through the system. Keep going... it works !

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Just reading the other posts here, the job centre do have funds to recompense jobseekers who suffer financially from their maladministration. and I should think it is quicker than claiming back bank charges from the bank.

I am going to persue both and hope to get the money back asap. I am not bothered who I get it from.

And no I dont want to commit fraud.

I may make an odd error here and there too though.

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i think you should keep these two issues seperate.

 

You are entitled to claim compensation for maladministration from JCP. What you will most likely recieve if you win is what you have lost (i.e bank charges incurred for the weeks your claim was delayed). If they have admitted they are at fault then you have a good chance of winning provided you can produce bank statements etc.

 

maybe then you could pursue the bank charges claim seperately.

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  • 1 month later...

Well, sent 2nd letter and the job centre have resolved the issue, they did not refund my bank charges but have given an acceptable goodwill offer.

 

They did this just before xmas so was very timely.

 

Thanks for your help.

 

sincil.

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I did ask nicely at the bank and they said it was not thier fault lol.

I am currently claiming the last six years bank charges because they are illegal.

I now have a job and am off contributions based allowance so nothing to lose there.

Is it being greedy to get them back twice?

 

If the jobcenters payment was only goodwill payment then you aren't claiming twice.

 

A goodwill payment has no status

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