Re-claim from Addition/Addition Active Account

[is there light]

Hi All,

 

I have received my complaints form this morning to claim back fees, I have had an account with Barclays for 26 years and can re-call the Addition account being added mid 90s when i had an o/d, then they changed it to Additions active in 2010.

 

On the form it asks if the account has ever been joint it was for a couple of years by my ex-husband, the account was originally mine, he was taken off of the account at least 10 years ago now do i have to fill his name in on the form?????!

 

Any advice gratefully received:-)

[dx100uk]

I wouldn't bother

 

Have you all the statements?

 

Dx

[slick132]

Hi ITL,

 

I agree with DX.

 

If it was originally your account and he came off the account 10 years back, leave his name out of it for now.

 

[is there light]

ok many thanks for the replies is there any threads or advice for filling in the forms on here:-)

[is there light]

Unfortunately i dont have any statements

 

the only paperwork i have is for when they changed my additions account to active in 2010,

 

when i rang them to see if i could increase my overdraft and i was stupidly talked into paying £15 a month and then transferred to someone else who talked me into getting Aviva life insurance at time i had 3 small children so agreed to it to get off of the phone quickly and have stupidly never cancelled any of it

[dx100uk]

I'd p'haps think about sending an sar

Then you'd know what you should be getting back

 

Might be worth a mis-selling claim on the life ins too

 

I'd not do the form till you have all the info

 

Dx

[is there light]

They have said i have to reply to them in 7 days not sure if i will have time for SAR? Thank you for your help this site saved me from HFO a few years ago dont know what I would have done without the help i received then what a great site :)

[dx100uk]

Pers I'd tell them you will reply when you have all the data

 

Dx

[slick132]

Hi ITL,

 

I'd send the bank a letter saying you need to gather more info before you can reply to them fully. They cannot demand you reply within 7 days. You need as much info as you can get (from the SAR) so you can decide what, and how, to reclaim all that you should.

 

And send a separate SAR letter with the fee.