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Delivery abandoned in Car park

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Hi guys,

 

in January of this year we ordered a large piece of sporting equipment from an online company worth approximately £1200

 

 

The equipment was manufactured and apparently delivered to the school where it was to be stored in June.

 

 

However at the beginning of the school year in September,

we went to storage cages and it could not be found.

In fact the school had no record of there ever being a delivery.

 

 

We asked for proof of delivery from the company

they replied back with 'proof of delivery' which contained the date and time of delivery

along with the signature of someone called 'Daniel'.

 

 

It turns out that the equipment was found in the middle of the school car park

and there is no one working at the school called 'Daniel'.

 

 

We believe that the delivery driver could not be bothered to find someone to accept the parcel,

dumped it in the car park and then signed off on it himself as 'Daniel'.

 

We're happy to have the equipment now

 

 

frankly I'm outraged that it was left abandoned in an uncovered car park

and that the driver most likely signed off on it himself.

 

 

Is there anything we can do about this apart from complain to the company?

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I am afrad this is custom and practice now

 

These couriers get paid very little as the majority are self employed

 

They only get paid by a signature obtained on delivery

 

 

You order anything now delivered by a private courier and you are not at home you will find it slung over the back gate or left in the wheelie bin

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Yodel have been doing it for years despite being voted britains worst courier company

 

They are still in business and working as part of the Amazon delivery network

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Yodel have been doing it for years despite being voted britains worst courier company

 

They are still in business and working as part of the Amazon delivery network

 

Yah... Its amazing how they lost the CPW Contract... ^__^

CPW now go through DPD xd


 

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