Jump to content


tobyjugg2

Sky moving people onto charged add-on in price changes

style="text-align:center;"> Please note that this topic has not had any new posts for the last 1449 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Well, generally I am a supporter of sky,

BUT

alongside the £1 increase in line rental (heck they all are) sky are removing the included calls effectively reducing the worth of the package in addition to raising its cost.

Now as if the double whammy there wasn't bad enough they are 'automatically' moving people on to an additionally charged calls package - as that gives the nearest call package to the free included ones you had.

 

How are they notifying folk of this - buried in the detail of what superficially looks like just another rubbish mail shot.

and to add further insult to injury, the link in the letter to tell them to get some sage, onion and breadcrumbs and apply ... doesn't work.

AND of course the phone line are all blocked up with folk telling them to pull their sphincter over their head and whistle dixie.

 

Surely automatically moving folk onto a charged add-on package is illegal - its certainly immoral.

 

Ah well, positive side is many can use the changes to walk away from your contract with them and take up someone elses.

 

Darned disgraceful.


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

Share this post


Link to post
Share on other sites

Use the fact you can walk away as a bargening chip. If they want you to stay make them pay :D


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Share this post


Link to post
Share on other sites
Use the fact you can walk away as a bargening chip. If they want you to stay make them pay :D

 

Absoluetely.

So those who have just had their cashback after a transfer to Sky let Sky give them incentives which really should at least cover the increase to stay, or get more cashback by leaving for somewhere else penalty free.


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

Share this post


Link to post
Share on other sites

I'm on a 12 month minimum term contract with them. about 8 months left. Anything I can do?

Share this post


Link to post
Share on other sites
I'm on a 12 month minimum term contract with them. about 8 months left. Anything I can do?

 

 

I'm no expert, and you haven't clarified what your 12 month contract is for, but you should be able to ring up and cancel a phone/intertnet contract with them based on the line rental price rise and 'features' change as long as you have them as a package (Not separately negotiated deals) no matter how long is left - as long as it wasn't a recent sign-up where they informed you there would be a price rise.

 

I dont believe you can cancel your Sky TV; if you have it; unless you have confirmed at every stage the deal you have is a complete package deal. I always negotiate a package.

 

You will probably lose any package discounts if you cancel part - which would actually confirm they were a package - LOL

- VM always seem to claim that and come unstuck when you point it out to them - in writing.


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

Share this post


Link to post
Share on other sites

Sorry, I just have the phone and fiber internet. I have "Sky" TV, but not using a "sky" box... :wink:

 

To be honest, not worth me bothering with. I don't use the phone, there is no phone connected. And it works really well at the moment. don't want to go thought the hassle over £1 a month. Already save £120 a month by *not* having their sky package.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...