Jump to content


  • Tweets

  • Posts

    • Okay. We are very happy to help you get your money back. If you have the evidence that I have indicated then there is absolutely no problem and frankly I don't know why Halfords seems to be prepared to cause such a fuss to deny you your consumer rights and to save her company 40 quid – simply on a callout fee.  Now that I've called their attention to this thread I expect that they they will be following it. If you are prepared to issue a small claim then we will help you all the way including helping you draft your documents. Halfords will be crazy to allow this to continue – but if they decide to get personal about it then they will see you in court but the chances of them winning are negligible. It's up to you. Bringing a small claim is very easy. Your risk would be the claim fee which in this case would be £25, I think and then if they push it to a hearing about a hundred quid which when you win – if you win – you will get back. Of course we will publish the result here and show Halfords up as we have done before. It's amazing to have to go to this kind of trouble.   Once again, I just want to confirm that your case will be that you inputted all the correct details into their website and Halfords returned a particular specification to you which was incorrect. Effectively this means that they are in breach of their contractual duty to supply goods which are fit for their purpose. However, have you checked elsewhere in fact Halfords are correct and that the tyres are not fit for your vehicle. It occurs to me that maybe Halfords have told you that they're not fit for your vehicle when in fact they are. This would also put Halfords in breach but in a rather different way.  
    • @dx100uk Well my pro-rata offer is minus at the moment lol so I will look to modify it and offer the £1 token payment. Is that the right move? At the end of the day both they and I know that you can't get blood out of a stone and I am a stone currently   Thanks again sir
    • Hi, yes this is the same sort of response I keep getting about this. Yes so it asked for the registration number of the car, and this was inputted correctly. It’s then “found” the brand and type of car “Kia carens 1.6” etc and then came up with the “Recommended” list we then selected the tyres from. I have checked it since we bought them and the same tyre still comes up. In response to the lady above where we “assumed” we did assume the tyres would be correct in the list so didn’t see any need to ring to confirm if you see what I mean. We did try ringing the company but they were unwilling to provide information of supervisor. It seems like the company isn’t going to do anything about this.. 😕
    • They are all actually your interpretations, and nothing more than incorrect assumptions and extreme misrepresentations (at best) of mine (and thats being kind)  
    • pop up on the MCOL website detailed on the claimform. [if mcol is not working return after the w/end or the next day if week time] .  register as an individual  note the long gateway number given  then log in .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform .  defend all  leave jurisdiction unticked  you DO NOT file a defence at this time  click thru to the end  confirm and exit MCOL. . .  get a CCA Request running to the claimant https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/  leave the £1PO blank and uncrossed . .  get a CPR 31:14 request running to the solicitors [if one is not listed send to the claimant] . . https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . . type your name ONLY no need to sign anything . you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count]  
  • Our picks

style="text-align:center;"> Please note that this topic has not had any new posts for the last 896 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi all,

I have a problem with the UK Training Institute.

 

I booked a course with them and it stated when booking that you had to provide them with a preferred date

that you wished to attend and they would contact you regarding when your course will be

and a time,venue and date by email.

It stated at the time of booking that you may not get the date you want.

 

The course was for my other half as he is self employed and requires some training for health and safety reasons.

we didn't hear anything and £75 was taken from our account.

 

We waited a few weeks and as we had still not heard from them

logged back onto their website to check what was happening to find that their website was not working.

 

 

I waited over a week until it came back online and contacted them through their website as they do not provide telephone numbers.

 

The reply I received stated they had send me an email confirmation of a course date and as we had not turned up we were billed for it still.

 

I explained he had not received any emails from them and to provide me with a contact telephone number to call them directly as I was not happy.

 

I received an email reply a few days later stating that the email I provided was incorrect and it had bounced back to them

therefore they were not liable and sent another copy of the email originally sent,

 

 

they did not provide me with a telephone number as requested and did not even sign their name.

 

Please can anyone let me know where I stand with this one?

I am unsure if I did provide the correct email address as Im sure I did but even the one they say I gave still gets to us eventually .co.uk instead of .com.

 

Hopefully you can help as to loose £75 when we don't have a lot of money anyway has been a big blow.

Also when you visit their site there is a message to say they have been having technical difficulties

Many thanks

Sarah

Share this post


Link to post
Share on other sites

how did you pay - debit card?

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

Share this post


Link to post
Share on other sites

Hi!

Thanks for taking the time to reply!

Yes paid by debit card not credit card unfortunately

Thanks

Sarah

Share this post


Link to post
Share on other sites

try ringing you card provider and doing a chargeback


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

Share this post


Link to post
Share on other sites

I am having similar problems with them. I booked a course in Southwark, with Southwark as my only choice.

They booked me in Docklands, impossible for me to get to at 8am.

I sent them an email, and all they have replied was that yes I was booked in docklands.

I tried the bank, but as they didn't email directly, I have no proof of the booking, so they cant help me.

Looks like they've ripped me for £39 for a £25 course with no chance of a refund.

Share this post


Link to post
Share on other sites

Hello and welcome to CAG.

 

Please start a new thread of your own and people will be along to help.

 

Best, HB


Illegitimi non carborundum

 

 

 

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...