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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
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    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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harlands/crs court threats!


daniel1996
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the 5th of April 2014 me and my brother set up a membership with xercise 4 less ,this as states on the email i got was for a minimum of 12 month with and initial payment of 34.99 and then proceed on to a monthly direct debit of 14.99.

 

fast forward to the 5th of may 2015 ( this being 13 month after i set up my membership) decided to hand my notice into the gym and cancel my direct debit due to moving gyms a little closer to home, thankfully this is a cash in hand gym and not a pesky direct debit. several months of ignoring letters that i owed them money i received a letter from crs saying a owe a total of 186.47 and goes on to say they may take me to county court

 

i am loosing sleep over the matter, am i in breach of my contract even though i handed my notice in after the 12 months minimum?

what is my course of action?

 

if anyone is knowledgeable please don't hesitate to input :-)

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Hi Dan and welcome to CAG

 

Please don't loose sleep over any dealings with Harlands/CRS - they are simply not worth it.

 

Read threads here and you'll see that Harlands/CRS have an awful lot to say, but they DO very little. They're full of hot air and try to bully folk and wear them down.

 

Stand up to them and you'll see they cannot make you do anything you don't want to.

 

1. Please confirm if you gave the gym written or verbal notice to cancel.

 

2. If applicable, do you have a copy of the cancellation letter, or any other proof of cancelling.

 

3. What was the date of cancelling.

 

4. When did you cancel the DD mandate.

 

5. When was the last DD paid to Harlands.

 

:-)

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hey slick, thanks for the fast reply!

1. me and my brother gave a written notice each to the receptionist and she said she'd process it

2. sadly i do not have a copy of the notice because i never saw this happening :|

3. i gave my 30 day notice on the 5th of April 12 month exactly after joining

4. i proceeded to cancel my direct debit on the 5th of may which is the same day they took the final payment

 

sorry for not being too informed on the matter its came as a shock to us both!

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Then IMO you owe nothing.

 

If they took the final payment one month post your written notice to cancel, you owe them diddly.

 

There is absolutely zero chance of you ever being taken to county court by these chancers, the DJ would have a field day and charge them for wasting the courts time!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi Dan,

 

In post #1, you say - " Fast forward to the 5th of may 2015 (this being 13 month after i set up my membership) decided to hand my notice into the gym and cancel my direct debit ......"

 

In post #3, you say - " i gave my 30 day notice on the 5th of April 12 month exactly after joining." and " i proceeded to cancel my direct debiticon on the 5th of may ......"

 

Please double check and confirm the date you handed in the cancellation letter.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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