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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hi,

 

I have to be careful as I believe that I am being monitored on external websites by my employer.

 

I am disabled. I take various medications including high strength opioids, some of which are transdermal ( a patch or plaster which lasts for 3 days at a time) and also some which I take throughout the day. I have seen the Occupational Health several times through work and each time they have agreed that my condition is likely to be covered under the Disability Discrimination Act/Equality Act.

 

The most recent assessment was in August 2014, and each assessment states that whilst I am never likely to be free from sickness absence given the nature of the condition, I am fit to remain in work whist I maintain my routine with medications etc.

 

The Fentanyl patches are relatively new and have been in use since June this year, the rest of my medications have been in use for the past 5 years or so.

 

I work for a Government department in a Customer Service Centre.

 

I have had my current manager for the past 2 years.

 

Yesterday my manager called me to a meeting. She is unhappy that I am in work 'under the influence' of these 'drugs'.

 

The side effects do leave me drowsy at times and she has seen me struggling to remain awake at times, though this is certainly not every day nor every week.

 

She has said she wants to have another Occ Health assessment as she feels it's possible that I am unfit for work, however, she also wants to start disciplinary proceedings for attendance issues. I have had 16 days absence in the past 12 months, with 13 of these days related to my disability. 5 of these days have been discounted as I have a 'reasonable adjustment' to discount 5 sickness days a year where these are related to my disability.

 

 

I beleivethat she is looking to either a) terminate my employment on the grounds of capability, or b) prevent me from taking medications in works time.

 

I can deal with a) as I can prove that I am capable fo doing my work to a good standard and within the KPI's set given that I have all my monthly coaching reviews which prove that I am exceeding the standards for all KPI's.

 

It is B that worries me. The taking of medications takes no more than a couple of minutes. I have a reasonable adjustment in place to have additional breaks for this and to get up and stretch/walk around as necessary.

 

Without the meds I would not be able to function due to severe and unremitting pain.

 

She also made reference to my driving.

 

I do no driving at all for work I merely drive to and from work.

 

I am aware of the new laws around driving and I take those into account every time I get in my car.

 

Previously my employer has had the stance that how I get to and from work is none of their business, and they will not give allowances under reasonable adjustments for this. They have previously refused my applications for homeworking.

 

I used to have Access to Work funding buyt the Taxi company withdrew their service after several delays getting payment from the DWP, despite the fact that I always paid my share on time.

 

I have contacted several other taxi companies who are willing to offer an account but unwilling to accept Access to Work contracts due to their previo9us experiences egtting paid. I cannot afford to pay £60 per day upfront even though I would be able to claim the majority back at a later stage.

 

Any help appreciated.

GE Money S.A.R - (Subject Access Request) issued 21/11/06. Responded 01/12/06. Prelim sent 05/12/06 £406. Response 12/12/06- **SETTLED IN FULL** (£396)

HSBC S.A.R - (Subject Access Request) issued 05/12/06. NO charges in last 6 years.

Lowell CCA issued 21/11/06. Further reminder sent 8/12/06. Now commited criminal offence no response.

Capital One S.A.R - (Subject Access Request) sent 08/12/06 Responded 03/01/07-Prelim Sent 16/01/07. LBA issued 06/02/07- N1 served 07/03/07- acknowledged 14/03/07.

Scotcall CCA issued 16/01/07. Criminal offence committed.

HFC Prelim sent 16/01/07. LBA sent- Final Correspondance issued with time limit of 29/03/07.

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Hi,

 

I have to be careful as I believe that I am being monitored on external websites by my employer.

 

I am disabled. I take various medications including high strength opioids, some of which are transdermal ( a patch or plaster which lasts for 3 days at a time) and also some which I take throughout the day. I have seen the Occupational Health several times through work and each time they have agreed that my condition is likely to be covered under the Disability Discrimination Act/Equality Act.

 

The most recent assessment was in August 2014, and each assessment states that whilst I am never likely to be free from sickness absence given the nature of the condition, I am fit to remain in work whist I maintain my routine with medications etc.

 

The Fentanyl patches are relatively new and have been in use since June this year, the rest of my medications have been in use for the past 5 years or so.

 

I work for a Government department in a Customer Service Centre.

 

I have had my current manager for the past 2 years.

 

Yesterday my manager called me to a meeting. She is unhappy that I am in work 'under the influence' of these 'drugs'.

 

The side effects do leave me drowsy at times and she has seen me struggling to remain awake at times, though this is certainly not every day nor every week.

 

She has said she wants to have another Occ Health assessment as she feels it's possible that I am unfit for work, however, she also wants to start disciplinary proceedings for attendance issues. I have had 16 days absence in the past 12 months, with 13 of these days related to my disability. 5 of these days have been discounted as I have a 'reasonable adjustment' to discount 5 sickness days a year where these are related to my disability.

 

 

I beleivethat she is looking to either a) terminate my employment on the grounds of capability, or b) prevent me from taking medications in works time.

 

I can deal with a) as I can prove that I am capable fo doing my work to a good standard and within the KPI's set given that I have all my monthly coaching reviews which prove that I am exceeding the standards for all KPI's.

 

It is B that worries me. The taking of medications takes no more than a couple of minutes. I have a reasonable adjustment in place to have additional breaks for this and to get up and stretch/walk around as necessary.

 

Without the meds I would not be able to function due to severe and unremitting pain.

 

She also made reference to my driving.

 

I do no driving at all for work I merely drive to and from work.

 

I am aware of the new laws around driving and I take those into account every time I get in my car.

 

Previously my employer has had the stance that how I get to and from work is none of their business, and they will not give allowances under reasonable adjustments for this. They have previously refused my applications for homeworking.

 

I used to have Access to Work funding buyt the Taxi company withdrew their service after several delays getting payment from the DWP, despite the fact that I always paid my share on time.

 

I have contacted several other taxi companies who are willing to offer an account but unwilling to accept Access to Work contracts due to their previo9us experiences egtting paid. I cannot afford to pay £60 per day upfront even though I would be able to claim the majority back at a later stage.

 

Any help appreciated.

 

If you are not in a Union, i would suggest that you join and take up any help they offer. Depending on how good your local rep us, you might get a lot of help.

 

You need to see your Doctor to talk about the safety issues of the medication i.e the drowsiness and driving. You might have to change amount of dosage or change medication. The Doctors visit may also come in handy when you talk to your employers, as you can say that you have talked to your Doctor and whether any actions have happened as a result. Also if any occupational health reports are done, a note on your Doctors medical records might be useful, as it shows you are taking advice.

 

In any disciplinary type hearings, you are best to take a witness you trust to take notes and so the manager cannot get away with off the record remarks which never feature in any official notes of the meeting. Your Manager may be trying to help you, rather than it being an attempt to affect your employment or stop you taking medication in work time. If you are suffering during the day at work, your manager has a duty of care and this may be why they have spoken to you.

 

I have managed some people in a similar situation and it is very difficult. Try to relax and not think the worst, but be careful in making sure the manager follows the employment rules, which will be set out in your employers staff handbook. Your employer will have HR guidance information in dealing with staff that have disabilities. If you have any problems, speak to HR directly about your concerns.

We could do with some help from you.

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Hi,

 

 

honestly I think even with your adjustment you are having a huge number of days off sick.

 

 

I would be more concerned about that. Taking your meds or not is an occ health referral which you know how to handle by now.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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