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    • /\   This is a bit obsessive isn't it? 
    • March 23: As the coronavirus crisis escalates, the UK is placed into lockdown with strict limitations on travel. The Government guidelines state: “You should not be visiting family members who do not live in your home.” The prime minister tells the UK public they "must stay at home". People are warned not to meet friends or family members they do not live with. Those with symptoms had already been told to self-isolate     Friday 27 March: Downing Street On the day Cummings ran out of No 10, his wife, Mary Wakefield, appears to have been already ill, according to her Spectator article about the experience, in which she says: “My husband did rush home to look after me.”   Both Boris Johnson and Health Secretary Matt Hancock test positive for coronavirus, while chief medical officer Chris Whitty says he has symptoms of the disease and is self-isolating.   Mr Cummings said: "I suddenly got a call from my wife who was looking after our four-year-old child. She told me she suddenly felt badly ill." He went home and after a couple of hours his wife felt better and he returned to work. "There were many critical things at work and she asked me to return [to work] in the afternoon and I did." He then "drove up to Durham that night arriving at roughly midnight" with his family.     In spectator articles on 24th and 25th April * Wakefield (wife) wrote in the spectator that Cummings said “I feel weird” and collapsed 24 hours after he came home to look after her * She went on to explain that for the next 10 days “Dom couldn’t get out of bed. Day in, day out for ten days he lay doggo with a high fever and spasms that made the muscles lump and twitch in his legs.” * Cummings wrote that “at the end of March and for the first two weeks of April I was ill, so we were both shut in together.” * The following days, by Wakefield’s account, were a mixture of family idyll and health nightmare, as she made a “palace out of polystyrene packaging” with their son … even as Cummings’s breathing got so bad that she feared he should be in hospital. But 10 days after her husband first fell ill, she said, he began to feel better – just as Boris Johnson went into hospital. That would place the improvement in his condition around Sunday 5 April,     Sat March 28th Is apparently the day Cummings said “I feel weird” and collapsed 24 hours after he came home to look after her His wife went on to explain that for the next 10 days “Dom couldn’t get out of bed. Day in, day out for ten days he lay doggo with a high fever and spasms that made the muscles lump and twitch in his legs.” Cummings wrote that “at the end of March and for the first two weeks of April I was ill, so we were both shut in together.” 10 days from March 28th – would take us to the 7th April.   Mon March 30: Downing Street confirms Mr Cummings is suffering from coronavirus symptoms and is self-isolating.   Tuesday 31 March/1st April: Durham The police have said that on 31 March they were “made aware of reports” of Cummings’s presence in the area and had then contacted the family to “reiterate the appropriate advice around essential travel”.   2 April: During the night, Mr Cummings' four-year-old son "threw up and had a bad fever". Following medical advice, an ambulance took the child to hospital. He was accompanied by Mr Cummings' wife   3 April: Mr Cummings' son spent the night in hospital and woke up the next day having "recovered". He was tested for coronavirus and his mother, who was with him at the hospital, was told "they should return home". According to Mr Cummings, there were no taxis so he "drove to the hospital, picked him up and returned home". He said he "did not leave the car or have any contact with anybody on this short trip".   Sunday 5 April: The ‘Abba’ sighting (despite claims of ten days where he couldn’t get up with a high fever) Cummings alledgedly seen in Garden with AbbA blaring But 10 days after her husband first fell ill, she said, he began to feel better – just as Boris Johnson went into hospital. Which would place the improvement in his condition around Sunday 5 April, … Although the claimed 10 days after the 28th – the earliest point at which Cummings was said to have been symptomatic – would be the 7 April. The Guardian approaches Downing Street about the story, only to be told by a spokesman: “It will be a no comment on that one.” Mr Cummings said "after I started to recover, one day in the second week, I tried to walk outside the house". He confirmed he, his wife and his son went for a walk into woods owned by his father and it was at this point he was seen by passers-by but his family "had no interaction with them". The exact date is not clear but his second week isolating in Durham would have between 4-11th   6 April: At some point in the week leading up to this date, Mr Cummings discussed his decision to travel to Durham with the prime minister. "When we were both sick and in bed," he said, "I mentioned to him what I had done. Unsurprisingly given the condition we were in, neither of us remember the conversation in any detail."   Fri April 10: Number 10 is again contacted for comment regarding Mr Cumming’s trip by the Guardian. Instead of defending the journey, officials declined to comment.   Fri 10th/Sat 11th April: The 14-day period of Cummings’s isolation would have expired on 10/11th April, assuming it is counted from when Wakefield appears to have first fallen ill on 27 March or when Cummings fell ill 24 hours later.   11 April: Believing he had recovered by this date, albeit "feeling weak and exhausted", Mr Cummings said he "sought expert medical advice". "I explained our family's symptoms and all the timings and asked if it was safe to return to work on Monday or Tuesday, seek childcare and so on. I was told that it was safe and I could return to work"   Sunday 12 April: Barnard Castle Wakefield’s birthday, according to Companies House records – they allegedly made a trip to Barnard Castle, a charming town 30 miles from the Cummings’s family property, described on the English Heritage website as having “fantastic views” and “plenty to do for families on a day out”. That detail emerged in an interview with Robin Lees, a retired chemistry teacher who lives in the town. Lees, who says he has a photographic memory, told the Guardian he was “a bit gobsmacked” to see Cummings, and then was so incensed that he made a note of the family car’s numberplate and checked it online when he got home. Cummings acknowledges he drove to Barnard Castle, 30 miles from his parents' home in Durham, with his wife and child. He explained this episode as needing to test his driving was fine before making the long drive back to London. He said he'd been having problems with his vision   Tuesday 14 April: London The Guardian asked Wakefield to confirm whether the family had been in London throughout the lockdown period, but received no reply. Cummings was photographed back in Downing Street on 14 April   Sunday 19 April: ‘bluebell’ woods - Cummings and Wakefield in Houghall woods? Could Cummings have then gone back to the north-east from London? Downing Street is emphatic that he did not. The denial came after another witness claimed to the Guardian and Sunday Mirror that they had seen Cummings and Wakefield on a country walk in Houghall Woods, a beauty spot near his parents’ property in Durham. According to this account, Cummings said: “Aren’t the bluebells lovely?” Cummings says he did not return to Durham   Monday 20 April Cummings seen in London again   May 23: Downing Street statement: “Owing to his wife being infected with suspected coronavirus and the high likelihood that he would himself become unwell, it was essential for Dominic Cummings to ensure his young child could be properly cared for.” The statement said: “At no stage was he or his family spoken to by the police about this matter, as is being reported. “His actions were in line with coronavirus guidelines. Mr Cummings believes he behaved reasonably and legally.” Speaking outside his home, Mr Cummings reiterated: “I behaved reasonably and legally”. When a reporter suggested to him that his actions did not look good, he replied: “Who cares about good looks? “It’s a question of doing the right thing. It’s not about what you guys think.” Later at the daily Downing Street briefing, Transport Secretary Grant Shapps said Mr Cummings had the PM’s “full support” and that Mr Johnson “knew that he was unwell and that he was in lockdown”. Mr Shapps said it had always been permissible for families to travel to be closer to their relatives as long as they “go to that location and stay in that location”. Meanwhile, deputy chief medical officer for England, Dr Jenny Harries, said that travelling during lockdown was permissible if “there was an extreme risk to life”, with a “safeguarding clause” attached to all advice to prevent vulnerable people being stuck at home with no support.   Health Secretary Matt Hancock and Chancellor of the Exchequer Rishi Sunak have tweeted their support for Mr Cummings.   Education Secretary Gavin Williamson said on Monday morning that Mr Cummings had "set out absolutely clearly and absolutely categorically he didn't break the rules and didn't break the law". The attorney general, Suella Braverman, tweet on Saturday in which she quoted the full text of the No 10 statement on Boris Johnson’s chief aide in which the prime minister said he had behaved “responsibly and legally”.   (Disgraceful) Boris Johnson said at the weekend Cummings acted “responsibly and legally and with integrity”   “The PM’s risible defence of Cummings is an insult to all those who have made such sacrifices to ensure the safety of others,” said Johne Inge, the bishop of Worcester, on Twitter.   “What planet are they on?” asked a front page headline in the Daily Mail, an influential right-wing paper usually supportive of Johnson.   https://descrier.co.uk/politics/dominic-cummings-and-wife-tried-to-cover-up-lockdown-breach-in-articles-for-the-spectator/   https://www.theguardian.com/politics/2020/may/24/dominic-cummings-timeline-what-we-know-about-his-movements   https://www.eveningexpress.co.uk/news/uk/timeline-the-coronavirus-lockdown-and-dominic-cummings-trip-to-durham/   https://www.bbc.co.uk/news/uk-politics-52784290   https://www.theguardian.com/politics/2020/may/25/attorney-general-faces-calls-to-resign-defends-dominic-cummings-suella-braverman   https://uk.reuters.com/article/uk-health-coronavirus-britain-cummings/what-planet-are-they-on-no-respite-for-johnson-and-aide-idUKKBN2310UE   https://cyprus-mail.com/2020/05/25/what-plant-are-they-on-press-slams-johnson-and-cummings/
    • simply tell them on the phone writing only sorry as I might want to escalate this to the fos or court. sorry but no speaky..speaky   you night find this interesting?   https://www.theguardian.com/money/2012/jun/09/life-insurance-misselling-aviva-hamilton-life   dx
    • I've had a few missed calls and then text from RBS wanting to talk about the letter I sent, two posts up.    Am I best to wait for them to write? Didn't really want to get into a discussion with them about it ideally!
    • I haven’t even looked.  I doubt some PR bod would have been in the loop.
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BiancaL

Bought a car from second hand dealership, needed repairs from the get go! car came back in worse state than it went it.

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Me and my partner bought a Vauxhall Astra 1.9 Sri cdti 150bph on the 22nd September 2015 for £3500 from a second hand dealership. The car went off for a MOT before we got it and it came back with advisories which the dealership dealt with. We waited 2 weeks after payment before we actually got to drive it home.

 

A Week later thick black smoke was coming out the exhaust, we immediately took it back to the dealership and they said they would sort it as it was still under warranty. (Swirl flaps needed replacing) they had our car for over a week and when it came back they hadn't done the job properly, they had botched it up. Instead of replacing the swirl flaps they put blanking plates either side of the egr valve and capped the swirl flaps (temporary fix) A day later the car lost power and was in limp mode, when I had a look at the engine the main air intake pipe wasn't even bolted on properly one bolt was missing and the other was extremely loose.

 

The sensor for the swirl flap wasn't connected and was left hanging, the inlet manifold had been taken apart and new bolts put in (not nessesary comes sealed from factory) there is silicone all over the bottom of the manifold where the swirl flap is, the fuel lines were hanging loose, there is a bracket now missing from the back of my engine and nothing was attached.

 

When I rang the dealership they just fobbed me off saying that they had done the job properly and what was I complaining about, when I asked if they would reimburse me to get the car fixed properly they said no as they had done it properly. (I've taken it to a garage for a second opinion and they are agreeing with me, poor workmanship and it needs to be fixed to repair the damage the dealership has done to it looking at £500)

I just don't know where I stand. Help me please

 

Thank you in advance

Edited by Conniff

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Hi Bianca and welcome,

If youve spoken to them and they are refusing to help then its time to put everything in writing to them and include a pro forma invoice from the garage you took it to for the second opinion.

 

if you still have no joy its Letter before action and then small claims court.

 

One thing you need to be very careful of is allowing anyone else to attempt any work on it while its under warranty and being dealt with by the dealer. You could invalidate any warranty and they could claim that a 3rd party has caused damage and not themselves.

 

Search for the dealers registered director or secretary on google and address to him/her personally stating why you feel you need to bring it to his/her attn


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I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

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Thank you. They are willing to do the work but I don't trust them to do it properly as they cut corners the first time round. It's going to cost my £500 to get it put right and the warranty on the car ran out last time they had in the garage. Is there anything I can do to claim some money to get the problems they have caused out right? Or can I ask for my money back for the car?

Thanks

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regardless of the warranty when you purchased the car, the work you had done there after the black smoke incident should itself be guaranteed so that shouldn't be an issue.

why is it going to cost £500? i thought that was quoted by a 3rd party as a second opinion

 

IMHO i doubt they will voluntarily give you any money back, you may have more luck trying to negotiate an exchange of vehicle

 

How long was the original warranty and what did it cover?


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GEMHL Settled

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I don't trust them to do the work in full and properly they cut corners last time and it will only cost of I take it to a different garage. I don't want an exchange I just want my car fixing :( original warrant was 1 month or 1000 miles. They went over the warranty them selves though we rooming in with 930 on the clock they gave it back 1010. Half half a tank and came back with less than a quarter

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This so called warranty means nothing, you are covered with the sale of goods act which give you plenty of protection.

 

If you really want this car, then give them a second chance. You can tell them that you have not relinquished your right to reject the car if the repair proves unsuccessful and that you will take it to the dealer to be checked after they have completed the work required.

 

Don't talk to them on the phone or in person unless you can record the call or conversation. Make all future correspondence by either email or letter.

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Ok thank you. I really do want to keep the car I love it, will give them the benefit of the doubt and see what happens. What do I do if it comes back and it's still not been done properly? They seem to think that using a blanking kit in it is the normal

Thing to do? Thanks for both of your advice it's appreciated.

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Anything that is not recommended by the manufacturer is not the way to do it. If they could get away without fitting it, they would so blanking off is a no no.

 

You write, or if you can record say on a mobile, give them a ring and say that you are not satisfied with the professionalism or the quality of the work and that you will give them a further chance to put it right. You can then say that if the quality of the work is as before,

you will take it to the dealer for correction and bill them.

 

Would you be prepared to go to the small claims court ?

 

It is not expensive and very easy to do, this site will help should you need it.

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Your legal rights

When you buy a car your rights depend on who you buy from and how you buy

 

 

When you buy a car your rights depend on who you buy from and how you buy

Wherever and however you're buying, the best advice is not to sign anything or hand over any money until you're absolutely happy. With around 6 million used cars changing hands every year there's almost certain to be other similar cars available so there's no need to take the risk if you feel uneasy about anything related to the current deal.

If you have any doubts about the car or its history then it’s safer not to proceed. Even if the law is in your favour, recovering your money through the courts can be expensive and time consuming.

Your rights will depend on where you buy. You will have less protection from the law if you buy privately or from an auction compared to buying from a dealer.

Car dealers

Dealers are generally the safest route to a new car - maximum legal protection with the least risk.

 

Dealers are obliged to prepare the car before offering it for sale, including verifying the accuracy of the recorded mileage.

 

Buy a used car from a name you can trustBuy a used car

Sale of Goods Act

Buying a new or used car from a car dealer comes under the scope of the Sale of Goods Act which states that any item you buy from a Trader must be:

 

Of satisfactory quality

Fit for purpose, and

As described

The dealer must have the right to sell the vehicle and is legally obliged to sort out the problem if it fails to meet these basic requirements.

 

Satisfactory quality means that the vehicle should be of a standard a reasonable person would expect, taking into account factors such as: age, value, history, mileage, make, durability, safety and description. An old car with high mileage would not be expected to be as good as a younger car with low mileage but each should still be roadworthy, reliable, and in a condition consistent with its age/price.

 

The dealer is liable for faults with the vehicle - that mean it was not of satisfactory quality - that were present at the time it was sold even though they may only become apparent later on.

 

The dealer is not liable for fair wear and tear, where the vehicle broke down or the fault emerged through normal use, nor are they liable if they drew your attention to the full extent of any fault or defect before you bought the car.

 

Fit for purpose means that you must be able to use the vehicle for the purposes that you would normally expect from a vehicle including any particular purpose that you tell the dealer about before you buy, or which the dealer has advertised or gleaned from your conversation. This would include towing or short journey use.

 

 

 

 

this is where you stand with SOGA


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I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

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Smashing post Martin but unfortunately used car sales have their own idea of SOGA and how to handle customers once they have their money.

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So would soga be of no use to me then? Small

Claims court? They would refuse payment of I billed them for a dealership doing the repair work.

I'm so mad and disappointed they are supposed to be professional traders and they are treating me like I'm stupid. if they don't repair the car properly I can't afford to get it fixed by a different garage not after paying £3500 for the car :(

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Conniff is right in one respect, they can behave likr they are a law unto themselves but that is what SOGA is there for, i think the biggest problem for you would be that you would have to play a bit of letter tennis with the dealer and then have an independant inspection carried out, all for court purposes if they dont play ball.

 

you say that you have had a second opinion, is that from a main dealer? Please could you post exactly what needs to be done to fix your car?

 

Point is ths, if its cheaper to get it fixed at a different garage other than a main dealer or the original dealer, you have to weigh up that against the cost of pursuing the original dealer and of course the timescale involved in legal action and quite possibly bailiff enforcement if you win. Only then would you get re imbursed either back in your pocket or to enable the repairs to be done

 

Do you see where im coming from bianca? Sometimes its just not worth the fight. I'm not saying give up and take it on the chin here, just weigh up both options


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

Barclaycard Settled

A & L SETTLED IN FULL :lol:

Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

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