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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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30 Min Free Parking at Sainsburys PCN


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Hi All,

long time since I have been on here,

 

 

I see that advice may have changed from ignore PCN's.

 

 

My daughter and her friend parked at the lcoal Sainsburys that allows 30 minutes free parking.

What they didn't realise was that you still had to print a ticket to put in the windscreen showing £0 paid and a 30 minutes time.

 

 

They both got PCN's, both tickets show the time which was under the 30 minutes,

the PCN for failing to display a ticket.

 

 

I advised them to ignore the letters,

they have now received one of the 'pretend' Bailiff letters and the friend is afraid of getting CCJ's etc,

 

 

I have advised that won't happen unless you go to court and then fail to pay.

 

 

Do you think it is worth writing to the Parking Company saying that they were within the free 30 minutes so no loss has been incurred?

 

 

I believe they both received a NTO and neither have kept a receipt from the shopping they did. Thanks all.

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Hi

Dates! Once we have them, we can assist better so:

 

Date of parking

 

I assume this was a windscreen ticket.

 

Date of NTO.

 

Images of the ticket minus identifying details

 

Same applies to letters. Please upload them as pdfs

 

The name of the parking company.

 

If you can, go back to sainsbugs and photograph the signs

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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[ATTACH=CONFIG]60033[/ATTACH]Hi All, I have uploaded a PDF of the original PCN and following letters. Her friend has received the same although they eacj have different times on their PCN's even though they were there at the same time and parked next to each other. I will have to go back and take pictures of the signs, they are about and it says that if parking for 30 mins free you should print out a ticket. Thanks.

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Hi,

I have unapproved the attachments as you have left reference numbers in there. While it means nothing to us, it matters to Horizon as they can then trace this thread to you.

 

Based on the dates, the only option Horizon have now is to take court action. Looking at the stats for this company, they have taken no one to court although the figures I have are not 100% accurate.

 

I would continue to ignore them and see what they do. If they were stupid enough to take court action, that is where you hit them with wanting to see the contract, inadequate signage, no loss in a free car park (albeit 30 minutes). putting them to proof of loss which they won't be able to do as they tend to bundle in to these claims, costs for fixtures, fittings, setting up the site and plenty of other stuff that are core costs that cannot be claimed for.

 

As I see it, they won't bother

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Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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What a dunce, should have thought about reference numbers! When you say unapproved does that mean no one will see them now? Thanks for your advice, I was toying with writing and giving the 30 minutes free, therefore no loss argument but as they have got to the last letter maybe no point?

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Only the site team can view the attachments, no one else.

 

Just because DR+ say they will pass this back to the 'creditor' with a recommendation of legal action. This means bu**er all.

 

I could just as easily say that I was coming to your house 'with a view to flattening your nose' That won't happen either.

 

I guess the only response I would give is:

 

Do I look stupid?

Do you look 'normal'?

Guess we were both wrong. :-)

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Haven't checked with council about planning, will look into that. Interestingly they have received another letter from DR+ offering a reduced payment, is this a last chance attempt to get at least something from them?[ATTACH=CONFIG]60053[/ATTACH]

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WOW! A whole £22 discount. Put the flags out :oops:

 

This is probably the last ditch attempt to get a 'donation' out of you. Personally, I would sit on my hands and see if they actually have the ba**s to take court action which I very much doubt.

 

That letter isn't even a threat. Puerile comes to mind.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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DR+ get £15 for sending out the threatening letters but add a good £30+ on top of the original invoice for themselves without any lawful reason to do so. That is why they offer a discount, they stand to get nothing if you dont pay and that would be terrible for them. Anyone can set themselves up as a debt collector, just send out letters requesting cash for unspecified reasons and some confused people will pay you as they think that the title "Debt Collector" is like some bailiff with super powers to do anything they want.

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