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Website sales - Either your business operates its own website to display and sell your products, or you use a service like Amazon, eBay, or Etsy. If a consumer chooses to ‘click and collect’ this is still classed as distance selling as the contract was agreed at a distance, even though the goods are collected in person. However, the distance selling regulations would not apply if a consumer chose to reserve goods online and then goes to your shop to review the reserved items with no commitment to purchase. That’s because the goods aren’t purchased in an online transaction as that is simply a goods reservation. Distance selling regulations: returns, refunds and consumer rights HARPERJAMES.CO.UK Are you focusing your business efforts on online sales? Ensure you know where you stand when it comes to distance selling regulations and consumer rights. As dx100uk has pointed out to you: So long as you ordered and paid for the goods in full online you have the benefit of DSR and the seller must refund you regardless of your reason for return. It matters not that you collected the item from a store nor that you returned it in a likewise fashion. It does not matter that the box has been opened. You are entitled to test the goods for fourteen days and you cannot do that without opening the box! Watch the time limits: 14 days to notify the supplier of a return. 14 days to make the return, from the date of notification, and 14 days to receive your refund from the date of return.
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By mantis shrimp · Posted
Do you have a written report detailing the results of the latest inspection? -
Tory men do not have particular problem with sexual harassment - Therese Coffey Carefully chosen words perhaps? They sure don't Coffey do they: Sexually harass/abuse - intimidate the victim ... or whitewash if that fails - no problemo.
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By honeybee13 · Posted
Hi. Could you show us the terms and conditions of the level of test you booked with the RAC please? I think there might be more than one. HB -
I paid over £400 for a 300 different tests on a Porsche Panamera with RAC inspection service. I bought the car as RAC saw nothing major wrong. Less than a week on and a garage has found 2 major faults: 1. several hoses need replacing 2. more crucially, they say the gearbox will need replacing soon, at around £5000. They can tell because when you reverse it it takes time to build momentum. Surely RAC should have spotted both of these faults. How do I go about getting RAC to pay to for these repairs?
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