FOS Confused by decision

[janes]

Hi

I went to FOS over loans with lending stream. To cut a long story short. I had 4 loans with them and claimed they irresponsible lending. This was because I had other payday loans etc. They also lent me (2 loans) after I had defaulted with them. Yes I was irresponsible and was ill at the time I agree I should not profit and pay back what i borrowed but not the interest. I heard from FOS who said Lending stream were willing to wipe out the balance on the 4 loans. They said this was a fair offer and the decision they would come to

 

However I have already paid back more than I borrowed. I also was claiming compensation from lending stream using CPA sometimes 8 times in one night making without telling me resulting in additional stress and bank charges.

 

What I don't understand is if FOS agree it was irresponsible lending why have they said Lending streams offer is fair. I f they think the lending was fair then I should pay back the interest. How is this a decision I have appealed

[citizenB]

Is this a first tier adjudicator decision or an Ombudsman decision ? If the former, ask for your complaint to be escalated to an Ombudsman proper and point out that as there is NO balance to be cleared, how can the decision be a fair one. Also point out that they have not fully responded to your complaint regarding the CPA attempts.

[janes]

Hi

Thanks for reply no it was an adjudicator. I pointed out did not make sense as if they think the lending was fair then I pay back the interest if not then I have anything paid over what I borrowed refunded. Which at present is about £200 without compensation and bank charges incurred refunded for use of CPA He said I take you point but i stand by my decision!!!! To make matters worse I was in a payment plan with lending stream so when I went to FOS in July I asked if i should continue to pay them and they said yes.

 

I have asked for it to be passed to ombudsman. I am concerned that I have heard the adjudicator decision is not often over turned. I have now stopped paying lending stream!