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    • I would think I would have a strong enough claim with regards to him selling the vehicle on a trade sales invoice, at the moment I believe everything else is perhaps irrelevant...    I will keep updated on any progress with TS if they bother to respond and advice given by CAB as and when I hear back,   Thank you again.
    • Latest (available) government testing figures for 10-september-to-16-september (10 days ago)   "587,173 people were newly tested, consistent with the previous week but an increase of 30% compared to the end of August."   *** Which works out to UNDER 84,000 people a day being tested that appears to be collapsing Handcock, Dido and Sercos Trace-a-test - 30% up from only around 65,000 People tested a day at the end of August   .. for a claimed 240,000-300,000 'capacity which has and is collapsing when even a 3x increase in people being tested should be within the long and still claimed 'capacity   Given the lack of newer figures - they cant be anything to shout about eh?   So my prior estimates of around 60,000 climbing more recently to 75,000 were over estimates; but right in the ball park; and only exceeded in the last few weeks or so.   Info buried under multiple links https://www.gov.uk/government/publications/nhs-test-and-trace-england-and-coronavirus-testing-uk-statistics-10-september-to-16-september-2020/weekly-statistics-for-nhs-test-and-trace-england-and-coronavirus-testing-uk-10-september-to-16-september
    • cross posted see my post above..   oh so it's now paid off.... what does the debt summary line say...settled (forget the calendar marker section no-one bar you and the owner can see that.)
    • Yes that’s my point but they keep dismissing it saying the opposite so I don’t know how to argue back. My argument is they did and still are giving me false advice which I took and in turn put me in a worse financial situation.   I have the CCA for this and all DSAR info. This debt is now paid in full
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
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      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
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       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

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Hi, I had a loan for around £12500 with Direct Line around ten years ago, I have sent a PPI claim off to RBS who are saying I need to contact Direct Line for the account number for the loan as the have no record of this.

 

I have contacted various different numbers for Direct Line but as they no longer do loans this is proving a very difficult exercise to get the answer that I want.

 

Does any have any ideas as to where I can turn to obtain this information from Direct Line as it would be most appreciated.

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Contact Direct Line head office. They will have a number related to the old loans they offered.

We could do with some help from you.

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Called Direct Line Head Office yesterday and spoke to Consumer Relations who could not assist me, have contacted them on Facebook and someone on their is looking into this but so far no joy, will try Head Office again.

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It would appear that Direct Line handed back responsibility to RBS, so it is RBS dealing now.

 

http://personal.rbs.co.uk/global/ppi.html

We could do with some help from you.

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 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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Hi,

 

I take it you have no paperwork related to this loan, it could be worth your while sending RBS a full Subject Access Request and see what that comes up with.

I had a PPI refund from RBS last year for an old credit card from 1999, they will tell you anything to fob you off.

 

Seems RBS did own Direct Line until selling it's remaining interest in Feb 2014.

 

These address's are from a few years ago...

 

Direct Line

PPI Mis-sells Complaint Team

1 Hardman BoulEvard

Manchester

M3 3AQ

 

PPI Customer Concerns Team

Royal Bank of Scotland Group

PO BOX 833

5th Floor

1 Hardman Boulevard

Manchester

M3 3AQ

 
 

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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No I have no paperwork and the loan is at least 10 - 15 years old, I contacted RBS this morning as Direct Line gave me their number as their PPI claims number, the female who answered was extremely unhelpful and I advised her that as I see it they are just using this as a fobbing off tactic and just being deliberately awkward to try and put me off but they'll have to try a hell of a lot harder to do that.

 

Would I send the SAR to RBS though or Direct Line?

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Would I send the SAR to RBS though or Direct Line?

 

I'd go with Direct Line.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Data Access Team

UKI,

Churchill Court,

Westmoreland Road,

Bromley,

BR1 1DP

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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OK, I'll wait to see if Direct Line come back with anything on Facebook if not I'll go down the SAR route.

 

Good luck, I hope you get it sorted.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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