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Split porting - unable to receive calls, send or receive text or use data


Nabeelv
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Hi

 

I need some help. I ported over my number to Vodafone about 2 months ago and it has been a nightmare ever since. The customer service on the phone has been really bad and have actually made things even worst. I need my phone number up and running as soon as possible.

 

Currently I have not service at all except emergency calls. They did manage to get it to work for calls and texts but not data for a few weeks which they have now some how messed up.

 

I'm currently using a Vodafone Payg sim card but I need my own number back as I work as a doctor and its my main method of communication.

 

All help would be appreciated

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So gave them my PAC code from o2 initial port failed and then they tried again which resulted in the Vodafone sim card being able to make calls out using my o2 number but unable to receive or text/data. This was then resolved after a week or two allowing me to call and text using the number but still no data. Now yesterday I've lost all signal can't do anything with the sim card except emergency calls.

 

Really need my number back this is a nightmare

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