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    • I received a Claim Form issued on 19 Jul 2021. The claimant is ParkingEye Limited.    The alleged offence took place on 22/10/2019. The particulars of claim read as follows:   "Claim for monies outstanding from the Defendant in relation to a Parking Charge (reference xxxxxx/xxxxxx) issued on 25/10/2019. The signage clearly displayed throughput University Hospital of Wales, Cardiff - Staff 4, Heath Park, Cardiff, CF14 4XW states that this is private land, managed by ParkingEye Ltd, and that it is subject to terms and consitions, including auhotisation being required for parking, by which those who park agree to be bound (the contract). ParkingEye's ANPR system captured vehicle xxxxx entering and leaving the site on 22/10/2019, and parking without authorisation. Pursuant to Sch 4 of the Protection of Freedoms Act 2012, notice has been given to the registered keeper, making them liable for the Parking Charge payable upon breach."   As they claim the PCN was issued in October 2019, I do not recall receiving anything in the post. I did receive a Final notice of Debt Recovery from dcbl, demanding £140. However, it had no reference on the letter so I just ignored it. I logged on to ParkingEye's portal to access photographic evidence and did not manage to find the complete PCN, however, there were just two pictures of the car with a time stamp (please see the attached files). I have copied the parking charge details from ParkingEye's website:   Parking charge details Parking Charge Reference: xxxxxx Vehicle Registration Number: xxxxxx Contravention date/time: 22/10/2019 19:41:52 Contravention location: University Hospital of Wales, Cardiff - Staff 4 Location address: Heath Park, Cardiff, CF14 4XW Stay duration: 0 hours 30 minutes Allowed duration: 0 hours 10 minutes Status: Open Outstanding balance: £155.00 (Please allow 24 hours after payment for it to be reflected on the balance)   I do not recall parking there, however I may have entered the car on multiple occasions on the day to turn the car around.   I visited the car park yesterday to take some pictures (please see the second attached file)   I have completed the AOS on moneyclaim.gov.uk   I am looking to file my defence based on the following points: The photographic evidence supplied by the claimant does not prove the car parked in the above mentioned car park. It just shows the front and the back of the car with two different time stamps. The notice which states that it is a staff car park is located right at the end of the car park, which is not noticeable as you approach the car park and the board seems fairly new to me, the claimant has not provided any proof to suggest that it was there when the alleged alleged offence took place? As they have allowed a 10 minute grace period, a £70 charge for 20 minutes is unreasonable.   Any advice would be much appreciated!! Thanks a lot. Parking Eye 2-converted.pdf 20210725_232345-converted_compressed.pdf
    • Just need a bit of clarification on this. I run my own online business so I think I've got it right, but just good to have some clarification. I bought some items via ibidder auction site. Typically trade and liquidated items for sale there.  The items were men's fragrances and as I gather, auctioneers skip out of a load of the legal consumer right act jargon (from what I recall). Anyway. Several of these fragrances arrived smashed to bits. I logged it with the auction house with all photo's and evidence, and the staff responding even agreed with me that it was clearly damaged in transit.  Anyway, rather than refund me right away or ask me to return said damaged items to get a refund (as should happen right? After all, they pay insurance for their own benefit, to protect themselves as the sender), they put a claim in without refunding me. It's like they have been waiting for compensation to pay me, and if that didn't happen, it's no money for me.  To stop this getting long, the courier refused the claim because the items they sent were prohibited. Terms state anything made partly of wholly of glass won't be compensated and even so, fragrance rules is no more than 4 per parcel (they sent me around 10). Of course that's not my fault, they are responsible for shipment of goods and if they choose to cut corners, then regardless of it being trade lots, that's on them, not me. They've breached compensation terms of the courier and yet because of them not getting compensation, they wont give me my money back, even though they agreed from the evidence that items were clearly damaged in transit.  My thoughts on this (please tell me if I'm wrong): First port of call as they aren't forthcoming via emails is to put the pressure on them. Truthful bad reviews on sites like trustpilot will surely make them want to do the right thing? (That step is already done, by all means I'm happy to hear that I was wrong or it was stupid).   If that fails then it's down to an LBA, not just for the amount lost out on but also for loss of value of other items in the package (glass, liquid damage to those items reducing the value) and reasonable hours lost where instead of putting into my own business, I've been dealing with them.    The sum is low, some £50 or so. Yet it's the principal. I have to deal with customers day in, day out and if I cut corners by not fully insuring shipments, then it's me who takes the brunt and has to refund the customer anyway, so why should another businesses risk mean I've lost out? Thanks
    • both pages are in the earlier upload LFI   dx  
    • You have only shown part of the PCN. Could you please show the rest of it. Parking Eye are usually pretty good at complying with PoFA but not this time.
    • safe to ignore until/unless you get a letter of claim ive sorted both your posts with the unredacted PDF's now both unhidden    
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court fines with philips


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i got fined a while a go for no insurance {yes i know it was wrong but its done now}i was fined 150 with 6points i got the fine down to 80 quid then lost my job phoned the fines office told them and was told when your can afford to pay phone us ,1 month later phoned back to pay in full but told its gone to philips bayliffs,phoned philips and was told its not be give to anyone yet so i had to wait and was told i could not pay at this time.Waited 4mths later got a card posted though door saying to phone the bayliff.phoned him and was told that another bayliff had been around twice and was told that the fine is now £360 can they charge this because i aint workin at the mo and i know no ones been around on the days i was told what can i do:o :confused: :o

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No they cannot do that. In the first place, when they call, they should

leave a card to say they called, partly as proof of call.

My own view is that if it was only a month between your last payment and

your call to pay the whole amount, the Court were too quick to pass it

on, and should have told you what they intended.

Talk to the Court and explain the position you are in and see if you can

get a hearing in Court that you should not have been handed to philips

so quickly and without notice. And that they could have had their money 4 months ago, and pholips are way way overcharging which you feel is unacceptable in view of you having offered to pay the Court and philips

4 months ago.

If they cannot help, go to Citizens Advice since they whole situation is

completely out of order.

Whatever the outcome of the Court decision, wtite to the bailiffs asking for

a complete breakdown of their costs including dates and times when they called at your house. That way it will give you time to contact Citizens

advice if you have no luck with the Court.

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  • 2 weeks later...

I learnt some info ,because the bayliff havent come into my house they have said they called twice when clearly they hadnt anyway i phoned the local fines place up and they said that the bayliffs were returning it back to the court .I was then told when back at the court i only need to pay the origanal fine of £80

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I learnt some info ,because the bayliff havent come into my house they have said they called twice when clearly they hadnt anyway i phoned the local fines place up and they said that the bayliffs were returning it back to the court .I was then told when back at the court i only need to pay the origanal fine of £80 because the bayliffs hadnt entered i dont pay ANY of there costs ha ha ha well as its nearly christmas ho ho ho

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  • 1 year later...

Just a note to say Hello to the Consumer Action Group Community and to ask for assistance in sorting out a problem with Philips over a letter regarding a Parking fine that has been handed to the Baliffs but was in fact a Parking ticket received by a third party in my car. What is my best course of action. ?

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