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    • Yes she went back to them and asked them to remove the cancellation however the girl on the phone went to ask someone and came back and said she couldn’t.   Thing is they then tried to charge her £1000 to reinsure, I contacted a broker and got it down to £760, she went back to them and they miraculously could do it for £690!!  It feels like they are using this to fleece her, her previous ins was £300.   I will get her to write a complaint to them...do you know if there’s an insurance ombudsman she could contact?    I just feel it would have been fair fair to suspend the ins pending the court outcome!    Thankyou.
    • Hi,    Yes my daughter drove through a red light.   Yes her DVLA was still registered to her previous address at Uni hence them not being able to contact her hence the MS90.   This is her 1st car and she simply didn’t think to re register her car to our address she genuinely forgot!  However we left our forwarding address with the letting agent but the house was subsequently sold and the new owner used a different letting agency so communication was lost.   The courts enlisted the bailiffs and when the current tenant found her via Facebook she was genuinely mortified as she had no idea that she had broken this light.   She immediately rang the bailiffs and court who advised her to make The Statuary Declaration, whilst waiting for that date to arrive she thought she better ring the insurance company to explain what was happening thinking they may have to suspend her policy however they cancelled it on the spot she asked them not to but they just went ahead charging her £50 to do so.   At court after she explained what had happened the court dropped the MS90, and reduced the points and fine to what it would have been originally.   Going back to the insurance company they said they couldn’t remove the cancelled policy and it would show on her record for life and tried to charge her £1000 to reinsure!!  Previously it had been £300 as she had built up 2 years no claims.   I contacted a broker who said he could insure her for £760, she went back to her original insurance company, Admiral who then said they could now do it for £690!!  How can they suddenly do that sounds unscrupulous to me and that they are using this cancellation to now fleece her!!   She is a medical student and needs the car to get to the different places she is working on placement but can’t afford to pay this extortionate amount of money.  I would expect her policy to go up a bit but would say max £500 is proportionate?    I will I’ll get her to contact them Regards making a complaint in writing as you have suggested.   Thank you.    
    • I’m not sure who you mean by the OD and do you want me to see if the PDL is enforceable or not pay it at all?   And what should I do about the NatWest? Surly there’s a case getting it wiped if the charges came from them charging me for a PBA that I had told them to close and they said they had. Also am I paying the credit cards back in full or trying to get a reduced settlement?   Thanks Andrew 
    • Initial payments have already come in - we wouldn't have started otherwise. There's about £3,500 outstanding. The £800 was verbally agreed initially, but later correspondence from the customer shows that he's accepted the £800 for the extra work.
    • Each should send a cpr 31:14? Cant produce signed documents = no liability??
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wobbie15

Re: PPI Claim Company Claims Line Direct Ltd of Swansea

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Hi

 

We are currently based in Spain and do not have all our bank statements,

 

 

a Company from Swansea called Claims Line Direct Ltd has called us (we have a uk phone number here)

and asked for 495 gbp which they guarantee to return whether they are successful on our behalf.

 

 

They claim we have approx 3500 gbp to come back but cannot guarantee that figure.

 

 

Does anybody know of this Company ?

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Hi Anybody

 

We have been approached by a Company from Swansea called Claims Line Direct Ltd, they say we have about 3500 pounds to claim back from PPI. We have tyo send 495 pounds before to start the proceedure which they guarantee to return whether they are successful or not. Sounds dodgy to me.

 

Anyone have experience with this particular Company ??

 

Thanks

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Why go down that route, even if legitimate. You can do it yourself just as well. Plenty of information on CAG and elsewhere online telling you how to go about it.

 

£495 upfront ! Why do they need that, if they are a successful company ? If they go out of business, any guarantee would not be worth the paper it is written on.


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Hi Unclebulgaria

 

Thanks for reply, we have very few statements and we are currently living in Spain so it is more complicated we thought plus with work schedules and both our personal situation pursuing this ourselves seems difficult.

 

Just want to hear from people who have used this (type of) Company for experience reviews.

 

Thanks

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You can do it yourself from Spain without any real difficulty. If you have friends back in the UK who can receive your mail for you and scan it to you so you get it quickly then it will be even easier.

 

You should at least start the process yourself and see if you run into any obstacles. If you do then come here for advice and if you really think you need help and you want to pay out huge amounts of money for very little work then by all means go to a claims management company.

 

If you find that you can do it with our help, then give us the money instead!! (We help hundreds of people with PPI and hardly any of them ever bother to give us a donation)


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Hi

Just to let you know, I will be removing all the duplicate posts you have made as this is confusing.

 

As to this company, how would they know you have a PPI claim? They don't have any info about you. These are the 'ambulance chaser' type of claims management company who cold call and send emails to sucker people into their services.


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£495???

 

Blimey that's a bit strong innit! Avoid at all costs is my opinion.

 

I did my own PPI reclaims, very simple & easy enough to do, just filled in the forms & posted them.

 

Total cost 15 mins of my own time & a 1st class stamp.

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