Is anyone else witha company that claims no standing charges?

[izzitme101]

Ive been with my company for gas and electric for a few years now, on card metters for both.

When i joined, i had looked on their website, and they sold both services as coming with no standing charges.

 

Recently, having found out a bit how to read meters properly, i discover that both actually do have standing charges.

I have screenshots of the website, which still todaqy claim no standing charges to.

 

Apart from the obvious complaints, is it possible to claim these back?

$And how would i go about it?

[citizenB]

Which company is this, please ?

 

I would say, if they claim there is no standing charge, then they shouldn't be identifying one on your statement and charging you. However, I will try and find someone who can advise further.

[izzitme101]

its ebico, ive been with them for five years now at least.

Ive been on card meters all the time, and their website claims that even on a meter you still pay the same amount as everyone else.

[silverfox1961]

Hi

I was with Ebico a few years back when I moved into a place with key meters and there was no standing charge. I would seriously challenge this. I assume this is a key meter and if so, the key should have been updated with the new details and if not, they have some of your money which you want back

[izzitme101]

Yep it is a key meter, i have checked the meter myself, and a charge of £1.92 per week shows on the meter.

Have to go to work soon, so i will take a pic of the meter tommorow and put up, just to make sure im correct.