Claims Advisory Group wanting payment for work I carried out

[gazd1978]

Good evening,

I hope you can help me.

I am writing on behalf of my father in law.

 

 

After a discussion with my father in law he said he was confused by a phone call saying he was owed £7000 compensation and asked if he wanted to claim it.

 

An agreement was posted and he signed it the (t+c) in May.

He is on various medication and currently in hospital with ill health.

And still receives phone calls asking when is getting out etc

 

After he told us about this we said, No they are parasites, we will do it for you,

so WE contacted Barclays and then completed ALL the paperwork from Barclays,

he was awarded £2100 compensation.

 

Later, they demanded payment saying they were successful in their claim for PPI. NO they weren't I was successful, NOT them, they did nothing. They did not do any work

 

Looking at the T+C there are breaches everywhere

 

2.2 The service We will review and consider the information and submit a FREE OF CHARGE data subject access.

 

At most they may have contacted Barclays. Which as in their contract is FREE

 

2.3 We will update you on our process..

 

No sorry nothing till I claimed it back for him then demanded payment for MY work

 

My wife rang them and what an evil nasty set of *&^^&%& on the phone, d

emanding this and that,

saying IT WILL be paid etc. You WILL pay it etc.

 

 

She explained her DAD was mentally and physically ill and has no bearing of what was said on the telephone at all

and they just laughed with words of yea yea we have heard it all before.

 

We asked them to provide proof of their contact with Barclays and they can no do this, all they have is her Dads signature.

 

Reading the contract we breached by going it alone, they breached it by not doing anything, therefore contract null and void.

 

Where do we stand???

 

Im telling him not to pay it.

 

 

I'm very angry they were even asking how long is he in hospital for is long or short term as it needs to be paid.

[dx100uk]

agree with you pay them nowt.

[gazd1978]

Okay so I just ignore threats phone calls etc?

 

Whats my next point of action

[dx100uk]

you'll prob get silly threat-o-grams from powerless dca's next.

 

 

dx

[ismylife]

Anther option, depending on how you feel - this may be one that you could approach something like Moneybox (Radio 4) on if you are up to it and perhaps let the company know you're doing this.

 

If your FiL is really poorly, talk to Age UK or SS about safeguarding him.

 

Write to whichever body can take action - I don't know if it's Trading Standards or the FCA.

[ericsbrother]

This is like instructing a useless estate agent, giving them the boot inside the agreed contract time and then they claim money when you sell your house yourself. Problem is it is not cut and dried so find out if the claims co actually contacted the bank at all. If they didnt then they have very little to substantiate any claim against your FiL and it will become obvious that the contract with them was cancelled due to non-performance. If they did contact Barclays you ahd better find out what they told the bank as far as their authority goes and what the bank did or said in response. You never know, the bank may have told them to get lost for not having the right to represent.