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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claims Advisory Group wanting payment for work I carried out


gazd1978
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Good evening,

I hope you can help me.

I am writing on behalf of my father in law.

 

 

After a discussion with my father in law he said he was confused by a phone call saying he was owed £7000 compensation and asked if he wanted to claim it.

 

An agreement was posted and he signed it the (t+c) in May.

He is on various medication and currently in hospital with ill health.

And still receives phone calls asking when is getting out etc

 

After he told us about this we said, No they are parasites, we will do it for you,

so WE contacted Barclays and then completed ALL the paperwork from Barclays,

he was awarded £2100 compensation.

 

Later, they demanded payment saying they were successful in their claim for PPI. NO they weren't I was successful, NOT them, they did nothing. They did not do any work

 

Looking at the T+C there are breaches everywhere

 

2.2 The service We will review and consider the information and submit a FREE OF CHARGE data subject access.

 

At most they may have contacted Barclays. Which as in their contract is FREE

 

2.3 We will update you on our process..

 

No sorry nothing till I claimed it back for him then demanded payment for MY work

 

My wife rang them and what an evil nasty set of *&^^&%& on the phone, d

emanding this and that,

saying IT WILL be paid etc. You WILL pay it etc.

 

 

She explained her DAD was mentally and physically ill and has no bearing of what was said on the telephone at all

and they just laughed with words of yea yea we have heard it all before.

 

We asked them to provide proof of their contact with Barclays and they can no do this, all they have is her Dads signature.

 

Reading the contract we breached by going it alone, they breached it by not doing anything, therefore contract null and void.

 

Where do we stand???

 

Im telling him not to pay it.

 

 

I'm very angry they were even asking how long is he in hospital for is long or short term as it needs to be paid.

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agree with you pay them nowt.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you'll prob get silly threat-o-grams from powerless dca's next.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Anther option, depending on how you feel - this may be one that you could approach something like Moneybox (Radio 4) on if you are up to it and perhaps let the company know you're doing this.

 

If your FiL is really poorly, talk to Age UK or SS about safeguarding him.

 

Write to whichever body can take action - I don't know if it's Trading Standards or the FCA.

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This is like instructing a useless estate agent, giving them the boot inside the agreed contract time and then they claim money when you sell your house yourself. Problem is it is not cut and dried so find out if the claims co actually contacted the bank at all. If they didnt then they have very little to substantiate any claim against your FiL and it will become obvious that the contract with them was cancelled due to non-performance. If they did contact Barclays you ahd better find out what they told the bank as far as their authority goes and what the bank did or said in response. You never know, the bank may have told them to get lost for not having the right to represent.

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