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Advantis - Scottish & Southern Energy

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Hi all,

it never rains but it pours.


I have just received a letter from my mother, it is a demand for payment for a debt of £7XXX.

It is addressed to Mr C XXXXXX and is posted to my mother's address

but demands payment for power used at my old address.



I share my late father's initial so my mother opened the letter thinking it was addressed to him.



8th September

Dear Mr +++++++

We are a debt collection agency and we have been instructed by our client Scottish & southern power to contact you in relation to an amount of £7XXX,

which their records show as being outstanding.

The original balance of £6XXX has incurred a 15% recovery administration charge of £9XX due to non payment.


The supply relates to the supply of Electricity services to:


XXXXX(my former address)

XXXXX (billing end date)


the amount of £7117.58 is now due for payment. Please call us on XXX to pay by debit or credit card


If you are experiencing problems ETC........


If you believe that there is a valid reason why you are not liable for this debt then we ask that you contact us immediately so we can get the matter resolved.


Now my mother subsequently received a phone call from Advantis asking to speak with C Palmer in relation to a debt owed to S&S Energy

She informed the caller, truthfully, that Mr C Palmer was dead.


when we moved house in 2014 I informed Scottish & southern of our new location and had offered them, in writing,

to settle the outstanding debt on a month to month basis.

They didn't write back.



In fact the first thing I have seen about this debt is this letter to my mother.

I can only assume that Advantis have bought the account

and are trying pot luck by sending the bill to everyone with my surname in the area.


I'm also intrigued as to how a debt that was around the £3,500 mark is now, 12 months later over 7k.


S&S energy ignored my offer and subsequently handed the debt over to the collectors with no new address advice

and because of their incompetency they are now harassing my mother,

disclosing confidential information to her concerning my account with S&S Energy

and because they have obviously made an error, they have doubled the bill?


Just for the record, I have never lived at my mother's address.


What do you suggest I do?



I'm keen for them to stop hassling my mother but I am also keen to understand why,

despite my reasonable offer in 2014 and my informing them of my new address,

they have decided to double the amount owed and to share my account details with a 3rd party.



I am happy to pay for power used but I'm bvggered if I'm paying anything extra especially to a XXXXXX like advantis

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don't pay them a penny.



I'd be writing the S&S CEO and complaining loudly!!



did they ever send you a bill after you left

and when did you leave?

and when did they first start chasing.




please don't hit Quote...just type we know what we said earlier..


if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.



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- nope

- we moved out of the property in April 2015

- This is the first I've heard from them despite writing to them in April 2015 advising them of our new address and proposing a repayment schedule we could afford.


I am happy to pay for power we used but decidedly unhappy about the increase in the amount and the sharing of my personal confidential details with a 3rd party (ie my mother)

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Not really alot you can do about the data issue


Advantis are a bullying dca

But they have no legal remit to add anything

And as with all govt or util debts

Never ever pay a dca

They are not baillifs


Just trying it on



please don't hit Quote...just type we know what we said earlier..


if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.



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